Rapidtrade 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Rapidtrade

4.4

(71)

Pricing

Starting at ZAR1,335.99 per month

About Rapidtrade

Rapidtrade provides a customer relationship management service to clients. The system allows users to communicate with customers and sales force effortlessly and also enables businesses to manage the interaction on a higher scale. The system is known to boost customer-company relationships, increase business sales and establish the aftersales service.

Rapidtrade Screenshots

Rapidtrade Pricing and Plans

Starting price: ZAR1,335.99 per month

Free Trial

Free Version

Basic

ZAR1,335.99

per user, per month

No plan information available

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Rapidtrade Features

Popular features found in Order Management
Backorder Management
Billing & Invoicing
Customer Management
eCommerce Management
Inventory Management
Multi-Location
Real-Time Data
Reporting/Analytics
Returns Management
Shipping Management
More features of Rapidtrade
API
Order Tracking
Quotes/Estimates

Rapidtrade Integrations

Sage 50cloud Pastel

SAP Business One

SYSPRO

ZeroERP

Rapidtrade User Reviews

Overall Rating

4.4

Ratings Breakdown

51%

39%

Secondary Ratings

Ease of Use

4.6

Value for money

4.3

Customer support

4.5

Functionality

4.3

Simon S.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used daily for more than 2 years

Reviewed August 2021

Vibrant environment, great customer base structure, great benefits, opportunity for growth.

It is a very handy tool that doesn't give constant issues with the support of the team in terms of user experience the matters are resolved in time and we are able to continue with daily responsibilities as normal therefore I found the experience with repair trade a very successful journey to tell and I would highly recommend it to a lot of people as a business tool to use daily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is user-friendly provides more information and detail around having to use the application and give feedback on work that has been done and also very handy in planning work schedules.

Cons:

Having limited access to update inactive accounts and also when adding a new customer account it's impossible to gain information that you have loaded for the customer.

Melody B.

Verified reviewer

Food Production

501-1000 employees

Used daily for more than 2 years

Reviewed September 2021

easy to use. great selling tool for quick search of pricing while at the customer

It saves time when placing orders. can look up prices while at the customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

can search products by code or by name description. Can check if items are in stock or not.

Cons:

sometimes hard to find a product if you don't have the code. the description is sometimes abbreviated or spelt differently which then takes time to search for a specific product. packaging configuration can be included in product description. ie 5x3kg per shrink/bale

Brian C.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Rapitrade highs and lows

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the fact that i can see a live view of mu suppliers stock on hand and i can do quotes and orders from there as well

Cons:

im an offsite sales rep and use the software when out of office, however when dealing with several rapidtrade platforms from various suppliers it can be annoying having to do an update every time you log on and if you forget to update the your priceless wont open making it unusable. in addition not all items have pictures attached and those that do dont always represent the item in question as some suppliers descript items differently and one needs a picture to identify the item. you have to update twice when checking live stock. there's no way of letting me know if live stock has been sold while im placing my order, surely it should interact with the supplier to advise them. When doing quotes, i can only quote on items from that supplier and there should be an option for me to add another item even if its not on the system? where im coming from is im a supplier using a suppliers rapid trade, so if im quoting on multiple items sold from several suppliers all using rapid trade then i have to send my customer several different quotes.

Vendor Response

Hi Brian Thanks for the feedback. This tool is there to place orders easily per supplier, we protect the supplier's information by way of a profile and a password. So it is vital to sync the data for each supplier before placing orders to ensure you have correct pricing and stock figures. We, unfortunately, cannot have multiple suppliers' data crossing over as per the above reason. Customer images are provided by each supplier - if you don't have images please contact our help desk by emailing help@rapidtrade.com.

Replied September 2021

Ross H.

Verified reviewer

Machinery

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Rapid Trade in The Cutting Tool Industry

Overall, Rapid Trade have been easy to work with. They are exceptionally busy so to squeeze in development time can get tricky but [SENSITIVE CONTENT] always try make a plan to assist.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rapid Trade is the fundamental app driving e-commerce sales transactions in the local cutting tool industry, it has a basic purchasing flow on the customer end allowing for a quick uptake by our customer base.

Cons:

There are a number of support features that are missing from the software or have not been developed on our end such as back order management, account management, invoice viewing, POD handling all which go beyond the scope of the original design of the app. We are working closely with the Rapid Trade team to bring these and many more features to the app ultimately creating more of a customer portal than just a sales tool.

Roy N.

Verified reviewer

Medical Devices

51-200 employees

Used daily for more than 2 years

Reviewed August 2021

Rapid trade knight excellent product

Excellent product to help as a working tool. It helps solve unnecessary faults on products ordered, where on a telephone you can still hear wrong, or wrong amounts, and can easily place it wrong. And with the reporting system you can make sure you have ordered right.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ordering system is very userfriendly Sales of every day can by obtained easily Tracking if workers, and daily activities makes it easy to see what they have done and where they are

Cons:

Not anything on this moment I can think off

Phillip M.

Verified reviewer

Consumer Goods

201-500 employees

Used daily for less than 2 years

Review source

Reviewed November 2021

Rapidtrade Feedback

Rapidtrade is a major tool used daily to capture orders and to track the budgets per customer on the spot with the convenience of being on any hand held device.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and functions, and that it is ever changing to benefit needs.

Cons:

still needs a few adjustments with call logging. like debt collection or display setup etc.

Le-Andre H.

Verified reviewer

Food & Beverages

10000+ employees

Used daily for more than 2 years

Reviewed August 2021

Smollan Admin

The support team at Rapid trade is amazing. Our sole issue is always that we didnt know that a new version existed which causes issue because our field managers would still be on the old versions

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to understand and it is a simple yet effect way of work

Cons:

The system updates are frequent and we are not told about them

Naomi P.

Verified reviewer

Food & Beverages

501-1000 employees

Used daily for more than 2 years

Reviewed October 2021

Rapid Trade user review

I would say my experience is not that bad but yes the are room for improvement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the Fact that i can place my orders, however i do sometimes have problems logging onto the system or the system takes ages to sync.

Cons:

customers showing inactive when they are active on sap, making it impossible to place my orders. System taking forever to sync.

Natalie T.

Verified reviewer

Food & Beverages

1001-5000 employees

Used daily for more than 2 years

Reviewed August 2021

Rapidtrade

Troubleshooting and support is great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Updates are frequent and alerts of notifications are daily

Cons:

Does not show stock levels that are low.

Reasons for switching to Rapidtrade

New company

Vendor Response

Hi Natalie Thank you for your feedback. The stock levels can be shown it is just the supplier's preference to have the setting on or off. Please feel free to contact us for further information.

Replied September 2021

Justin T.

Verified reviewer

Logistics and Supply Chain

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Rapidtrade

The software did what it was enabled to do - order placement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Product was easy to use. Very robust and satisfied trading conditions. Support was exceptional. Also was able to work with Rapidtrade to enhance the product to keep up with environmental trends and changes

Cons:

There is always room for improvement, and when areas were identified, Rapidtrade was open to working with us to enhance the software.

Showing 1 - 10 of 71 Reviews

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