ShipHawk 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ShipHawk

4.8

(37)

Pricing

Starting at $12,000.00 per year

About ShipHawk

At ShipHawk, we’re dedicated to improving and automating the world behind the buy button for growing companies. The reality today is that independent businesses must deliver on expectations set by the mega-retail giants and they have to do it with a fraction of the resources. Every customer now expects one click to buy and two-day, free shipping.

ShipHawk focuses on giving businesses access to the same tools and efficiencies used by the largest companies in the world. ShipHawk works with high-volume retail, wholesale, and eCommerce companies using an ERP. ShipHawk delivers much more than warehouse and fulfillment solutions. We deliver skilled industry expertise to dramatically improve your operations and outcomes. We do this by understanding your business and offering practical automation and efficiencies that can save time, decrease costs and improve labor complexities.

ShipHawk Screenshots

ShipHawk Pricing and Plans

Starting price: $12,000.00 per year

Free Trial

Free Version

Basic

$12,000.00

per feature, per year

No plan information available

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ShipHawk Features

Popular features found in Shipping
Alerts/Notifications
Bills of Lading
Delivery Tracking
eCommerce Management
Import/Export Management
Inventory Management
Label Printing
Parcel Shipping
Quotes/Estimates
Reporting/Analytics
Shipping Management
More features of ShipHawk
Activity Dashboard
Activity Tracking
Air Shipping
API
Carrier Management
Delivery Management
Discount Management
Dispatch Management
Document Management
Document Storage
EDI
Freight Shipping
Ground Shipping
Kitting
LTL/Shared Truckload
Order Entry
Order Fulfillment
Order Management
Order Tracking
Package Tracking
Rate Management
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Returns Management
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Services Integration
Status Tracking
Transportation Management
Warehouse Management
Waybills

ShipHawk Integrations

NetSuite

Integration rated 4.9 from 12 reviews

Shopify

3PL Warehouse Manager

Adobe Commerce

ShipHawk User Reviews

Overall Rating

4.8

Ratings Breakdown

89%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

4.7

Functionality

4.5

Sam P.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2026

Great Shipping Platform

Overall Shiphawk does a great job in helping us through our shipping is as efficient as we can make it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our Shiphawk rep and support team are always available to help solve problems. The user interface is easy to understand.

Cons:

It would be great if there was more flexibility to where the user can login to track performance, rather than the login being tied to the workstation.

Andrew S.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Shiphawk - Easy to understand and implement

I would highly recommend Shiphawk to anyone. The Shiphawk team is knowledgeable and didn't rush our implementation process. This allowed us to work through practical issues without feeling hung out to dry. Our team has had zero complaints about Shiphawk.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We switched to Shiphawk a little over a year ago. With ShipHawk, it’s very straightforward to investigate what’s going on with shipments. Our warehouse staff found it incredibly user friendly which made implementation headache free.

Cons:

We haven't had any issues with the software. The ticket system is great and we've had answers to our questions the same day we submit a support inquiry.

Reasons for switching to ShipHawk

We were very unhappy with Pacejet. We consistently experienced technical issues that took too long to resolve.

Jarrod G.

Verified reviewer

Retail

51-200 employees

Used daily for less than 12 months

Review source

Reviewed November 2023

Excellent Sales Pitch with Terrible Follow Through

We wasted a lot of time and money waiting on them to fix things and jump through hoops when they should have been able to tell us up front that they were not a good solution for a company our size. They new we needed to operate without full automation for a while until we launched NetSuite. After 8 agonizing months of weekly setup meetings we find that there solution made it take 4.5 minutes to produce one BOL. That was the best time out of many tries. It takes 30 seconds with other systems. We set up and compared 4 other competitors while we were waiting on ShipHawk. Each one in a matter of hours.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It integrated with NetSuite and offered the potential to automate our shipping process so it cut down on the number of people needed just to create BOL's. However it took so long to try to onboard we had to abandon the process because we were afraid we would run out of time before NetSuite was ready. We gave them 8 months with weekly meetings and hardly got anywhere.

Cons:

Terrible implementation team that spent a lot of time learning on the job.

Reasons for choosing ShipHawk

Mostly timing of when we could be onboarded and the NetSuite integration potential.

Reasons for switching to ShipHawk

We were looking for a partner that had NetSuite integration.

Vendor Response

Hi Jarod, We want to respond here as we have on the other review sites you have posted this feedback on. We understand that ERP projects can be delayed and that you were not ready to complete the ShipHawk integration. Successful implementation requires a collaborative effort, and unfortunately, the necessary resources and commitment weren't fully provided on your end. We are happy to re-engage and help you get back on track, but full team involvement is crucial for a smooth and efficient process. Please contact us at your convenience to discuss. We will do whatever it takes to get you back on track. We remain committed to your success and are confident that, with a collaborative effort, we can achieve your desired outcomes.

Replied December 2023

Joe W.

Verified reviewer

Warehousing

201-500 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

A WMS that delivers on its promises

I can't speak highly enough of our implementation team. They engaged with us to deeply understand our processes and worked relentlessly to make sure they delivered a solution that was purpose built for our needs. They are easy to communicate with and made us feel comfortable and confident throughout the whole process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Shiphawk team was engaged with us quickly and worked tirelessly to understand "the why" of how we did things. With that deep understanding they developed and tested solutions and were tireless in delivering a product that supported our company. The product is easy to use and easy to deploy. It has eliminated a lot of complexity in our processes without sacrificing business requirements.

Cons:

The user interface is not polished or pretty. I believe it should have a polished UI that speaks to all of the usefulness the product delivers on.

Reasons for choosing ShipHawk

We would have had to change some of our processes to get RFSmart implemented. Shiphawk took our requirements and developed around them and delivered on their promises.

Reasons for switching to ShipHawk

We never could get NetSuite WMS to work well with our processes. We frequently ran into data errors that NS WMS could not work through and routinely had to default back to the native UI to complete transactions.

Kendra B.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2024

No turning back

Transitioning to ShipHawk has revitalized our shipping operations. Their platform is incredibly intuitive and has alleviated a significant amount of stress. Their commitment to reliable service enhances our operational efficiency and boosts customer satisfaction, seamlessly aligning with our business objectives. ShipHawk’s exceptional customer support team is always on hand to address any queries or issues promptly. They have truly streamlined our logistics, making our shipping process smoother and more effective.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ShipHawk’s team transformed our warehouse, moving us from cumbersome NetSuite and our manual labor team now works efficiently without being slowed down by computer processes. ShipHawk is simple and intuitive, barely any training needed bc it is obvious what to do.

Cons:

I have to be diligent to follow up myself at times after meetings on action points.

Reasons for choosing ShipHawk

As soon as the product was demonstrated, our team could tell how to use it without even being told!

Reasons for switching to ShipHawk

Because Kuebix was sunsetting and we needed a solution.

CJ S.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2024

Great TMS!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very responsive to any of our support requests. Good implementation experience overall.

Cons:

Some features that should have (seemingly) already existed on a TMS platform, but did not. ShipHawk were quick to get them added, however.

Reasons for switching to ShipHawk

Needed a better Amazon Buy Shipping TMS software.

Dustin H.

Verified reviewer

Wholesale

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

Amazing Platform

Overall the TMS was the easiest and most detailed system i have implemented into our company thanks to their team and documentation on their services

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How customizable their platform is to best meet the needs of the company. Implementation team very knowledgeable and helpful when it come to getting the most out of the platform.

Cons:

There isn't much to not like about Shiphawk

Reasons for switching to ShipHawk

Pacejet did not meet the needs of what we needed nor where they customizable to our needs in the way Shiphawk is.

Verified

Reviewer

Apparel & Fashion

51-200 employees

Used daily for less than 6 months

Review source

Reviewed February 2024

Easiest TSM Solution

We went with integrating Shiphawk via API and then mid-way through implemented Netsuite so we also had to switch Shiphawk over to Netsuite and basically start-over. Our first implementation specialist was not helpful and non-responsive. We are thankful we were able to get a new specialist who has been helpful, responsive and accommodating. ShipHawk's TSM platform, great imps specialist, and responsive support team are fantastic!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Implementation was easy and straight forward and a breeze to get staff trained on the new platform. I really like the rules engine. There are some unique business requirements that Shiphawk was able to accommodate. This is a biggie for us and a major win!

Cons:

There are some features we'd like to have, such as the ability to customize and automatically trigger a shipping confirmation. A more simplified way to brand the pick tickets, packing slip, and tracking page. Share dashboard views with your team so each person doesn't have to create their own.

Reasons for choosing ShipHawk

Rules engine and better UI. Implemented Pacejet at a previous company and was never able to get it implemented to the warehouse. It was too complicated for the warehouse to use.

Reasons for switching to ShipHawk

We needed a solution that would work with Netsuite.

Brandon C.

Verified reviewer

Chemicals

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2022

From Work Orders to Sales Orders, total visibility from the Production floor to the Warehouse floor!

Would highly recommend to any person looking to implement a WMS or TMS, this would be the first place I would start. Use them to build your requirements off their system and compare to the rest during your due diligence process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use of the product was key. Bringing in a new process into a fast paced manufacturing environment is never easy. The product had to be easy to navigate and troubleshoot problems in processing in order to keep productivity up.

Cons:

From a WMS perspective, the user interface could be a bit more modern. Not a hinderance to operations at all though.

Reasons for choosing ShipHawk

At the end of the day, if the products all meet your requirements, the referrals and word of mouth along with the implementation team is what was the differentiator. We looked at ShipHawk being a partner in Maxima's growth aspirations, and leveraging their team and their wealth of experience and knowledge from previous projects was critical in guiding us through our successful implementation.

Tripp P.

Verified reviewer

Public Safety

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Shiphawk Rocks

12/10. The implementation was super smooth. We rarely have problems. We have over 140,000 SKUs and Shiphawk can handle it all.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to get real time quotes from inside a quote or sales order in Netsuite. It also gives our shipping team a portal entirely dedicated to them. They can see our cost, the weights, dims, and BOL all within seconds. The ability to create rules based on nearly any criteria allows us to refine our shipping costs even more. we ship items that roll up so on paper, they are hundreds of feet long. With rules, we can turn it into a box that is just 48" wide. Customer support is the best of any software company we have/are using. Usually, responses happen within 5 hours or so.

Cons:

Sometimes we wish we could see more information that exists in the backend. You have to submit support tickets to know why certain carriers don't show up as an option. You also can't compare things like negotiated rates and published rates while making a shipping decision.

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