Starshipit 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Starshipit

4.5

(32)

Pricing

Starting at A$45.00 per month

About Starshipit

Starshipit is an order management and shipping solution that helps organizations manage online orders and provides integrated and automated fulfilment solutions for online businesses of every age and stage. It also offers integration with several couriers services and eCommerce platforms, Starshipit streamlines the entire fulfilment process, reducing handling time, minimizing human error, and improving customer experience.

Starshipit Screenshots

Starshipit Pricing and Plans

Starting price: A$45.00 per month

Free Trial

Free Version

Starter

A$45.00

flat rate, per month

No plan information available

Starter Plus

A$125.00

flat rate, per month

No plan information available

Professional

A$180.00

flat rate, per month

No plan information available

Professional Plus

A$270.00

flat rate, per month

No plan information available

Enterprise

A$495.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Starshipit Features

Popular features found in Shipping
Alerts/Notifications
Bills of Lading
Delivery Tracking
eCommerce Management
Import/Export Management
Inventory Management
Label Printing
Parcel Shipping
Quotes/Estimates
Reporting/Analytics
Shipping Management
More features of Starshipit
3PL Management
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Air Shipping
API
Assignment Management
Automated Scheduling
Backorder Management
Barcode Recognition
Barcode/Ticket Scanning
Batch Processing
Billing & Invoicing
Billing Rate Management
Catalog Management
Client Portal
Cost Analysis
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Templates
Data Import/Export
Delivery Estimate
Delivery Management
Delivery Record
Digital Signature
Dispatch Management
Document Management
Electronic Signature
Email Templates
Employee Management
Exchange Management
For Courier Services
For eCommerce
For Freight Operations
Freight Shipping
Ground Shipping
Historical Reporting
Invoice Management
Labeling
Location Tracking
Mobile Access
Mobile Alerts
Mobile Signature Capture
Monitoring
Multi-Channel Management
Multi-Currency
Multi-Location
Ocean Shipping
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Routing
Order Tracking
Package Tracking
Performance Management
Price/Margin Management
Process/Workflow Automation
Proof of Delivery
QuickBooks Integration
Real-Time Analytics
Real Time Comparisons
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Orders
Reporting & Statistics
Returns Management
Role-Based Permissions
Routing
Scheduling
Search/Filter
Self Service Portal
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Services Integration
SMS Messaging
Special Order Management
Status Tracking
Supplier Management
Territory Management
Third-Party Integrations
Transportation Management
Warehouse Management
Website Integration
Workflow Management

Starshipit Integrations

Shopify

Wix

Xero

APPSeCONNECT

3PL Warehouse Manager

Brightpearl

See all 23 integrations

Starshipit User Reviews

Overall Rating

4.5

Ratings Breakdown

78%

13%

Secondary Ratings

Ease of Use

4.5

Value for money

4.2

Customer support

4.5

Functionality

4.4

Have you used Starshipit and would like to share your experience with others?

Guy N.

Verified reviewer

Import and Export

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2019

Changed my business for the better. Would recommend!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use has allowed my business to handle a large amount of volume. The support line is very helpful and very swift in replies also.

Cons:

In regards to cons for this product I don’t have any.

Jess Z.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2023

Some of the best customer service we've experienced

Very pleasant. [sensitive content hidden] have both been absolute legends, helping us navigate the platform in our first few weeks. When things are time critical, their quick response is invaluable. We appreciate all their emails and assistance looking into things for us when we needed answers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a very easy to use platform, nice UI and quick to setup. My favourite part of StarShipit is the customer service. We have dealt with sooo many similar software companies recently and their customer service was a defining factor in our decision making process.

Cons:

The software lags a little when using the search function or switching between NEW / SHIPPED / ARCHIVE tabs.

Reasons for choosing Starshipit

The integration it offered with our other systems.

Nicholas B.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Be weary. Probably needs lots of customisation to actually work.

Very disappointed overall. In the program itself and the lack of urgency to get anything resolved when it is costing our business time and money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In theory, if it actually worked, would have great features. Pricing would also be reasonable, if it worked.

Cons:

Could not be more disappointed with this software. Was hoping it would be a system we could use for multiple location shipping but it it has proved a nightmare, Shopify orders not updating, duplicating orders in the system that have already been fulfilled and a snail pace support team. Honestly, don’t understand how anyone can successfully use Starshipit without needing it fix all of its errors manually for each order.

Vendor Response

Hi Nick, thanks for sharing your feedback. We're glad we were able to find a solution after looking at how orders interact with Starshipit’s parent/child account structure and how address updates are managed after checkout. Starshipit is a powerful tool trusted by thousands of multi-location retailers and enterprise brands globally. Like any platform, it works best when its structure is well understood. We’ll continue to improve our onboarding experience to make expectations clearer from day one. Wishing you all the best moving forward! Best regards, Team Starshipit

Replied January 2026

Sarah G.

Verified reviewer

Retail

Self-Employed

Used daily for free trial

Review source

Reviewed August 2023

Very glad I made the move :)

I've had a very pleasant experience with Starshipit! [sensitive content hidden] have been so helpful and kind to work with. They've helped me with onboarding and optimising Starshipit to get the most value out of it. I am very happy with the customer service!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Address validation system isn't too sensitive but also is sensitive enough. Address validation system offers suggestions, which are easy to approve of with one simple click.I mark off my orders in one batch, minimising PDF files I have to download and print.Switching accounts is easy.

Cons:

I would love it if I could connect multiple woocommerce stores on the same account without making child accounts. Even so, the child accounts are easy to use so I'm happy overall :)

Reasons for choosing Starshipit

Better customer service, easier to gather details about it, NZ owned.

Reasons for switching to Starshipit

1) ship station weren't processing my international orders properly and were over charging me by $10 each order!!2) ship station introduced an additional per-label-fee. not happy about this because this isn't what I signed up for. it feels disloyal for them to impose this on previous customers. it also makes me wonder if/when they'll increase fees again. Starshipit actually works out more expensive than ship station, but I wasn't happy about them changing my subscription on me, so I was happy to make the move. Turns out Starshipit is actually much easier to use and worth the additional cost.

Vendor Response

Hi Sarah, thanks so much for your kind words! We appreciate the feedback and love to hear the team have been supporting you so well!

Replied October 2023

Louise S.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2021

Perfect system for my small business

The onboarding process was really exceptional, not too much and not overwhelming! Personal contact made a real difference and having one person talk me through was great. Adding new couriers was handled really well, a couple of emails and it was done. I believe using Starshipit has saved me from having to employ a person to manage our dispatch, it’s a really seamless integration with our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As we are a two person international business, wearing many hats, Starshipit is an integral part of our growing business. Saves me double handling orders, as the draft invoice comes through from Xero, I can choose the right shipping method and price, then go back and complete the invoice. I love the one stop tracking page so I can see exactly where my shipments are in the process. We then have the automated emails going out on dispatch and out for delivery. This saves me so much time and stress!

Cons:

I would love the system to automatically contact TNT for pickup.

Reasons for choosing Starshipit

We trialed Sendle and Easyship. We had disastrous results with Easyship as they use their own freight accounts. We had 2 opening orders sent to Holland delivery duty paid so it would be seamless for our clients. This went awry and DHL wouldn’t deliver without the customer paying tax and duty, when we had promised DDP. We lost one customer as they refused delivery and sent their order back. The other one we had to pay the duty and tax again on our customers behalf and are still waiting for the refund from Easyship. No customer support unlike Starshipit.

Reasons for switching to Starshipit

Starshipit enabled me to manage all my shipping, both domestic and international, in one place, using my existing courier accounts and discounts.

Vendor Response

Thanks for the detailed review Louise! We pride ourselves on our personalized onboarding, so glad you enjoyed it as much as you did!

Replied September 2023

Verified

Reviewer

Apparel & Fashion

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

Starshipit to manage your logistics. It will do the trick.

StarShipIt has been a great tool, beacause you can actually select and work with a variety of couriers and just select the one you want from the ones you normally work with. Everything is set online, so no need to call any of the couriers. I have had no problems with this software. The only perk would be that sometimes the orders don't load fast enough.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Starshipit for sending packages for a business is quiet useful. You can log all the stores or accounts to one system and administrate them from any computer. We used the linked version to our package administrator and the orders transfer directly to Starshipit. It is very easy to use once you have had enough practice using it. It is easy to change the addresses as it has a massive search engine. Really good option, except for the fact that it takes some time to load the orders.

Cons:

Sometimes the orders take a long time to load, but this might be a problem of over charging the system with loads of orders (not sure). From my experience sometimes it is very slow, but most of the time it works well.

Vendor Response

Thanks so much for taking the time to write a review of our app, we appreciate the feedback and have sent it to our product manager. Regarding your speed issues we would really like to investigate further and see what we can do to help you speed up the app as you should not be experiencing any delay. Can you email Support@starshipit.com and we will get straight onto it

Replied January 2019

Graham M.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2018

StarShipItT has consistently been unreliable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The GUI is promising and simple. There are a range of services to choose from. That's about it, now to get into the chewy bits...

Cons:

StarShipItT has consistently been unreliable during the late-afternoon crunch of shipping. Write-backs take over 30 minutes, servers crash. Do not choose this service - shop around. This feedback is from a long-term user of StarShipIT. While they have been receptive to feedback, we're yet to have a week without interruptions in over 12 months.

Vendor Response

Hi Graham, we know it's been a while since you left this review, but we just wanted to say we value your feedback and apologise for the inconvenience you experienced 6 years ago. Whilst Starshipit is hosted on Microsoft Azure and offers 99.9% uptime, our complex integrations with courier APIs can occasionally impact performance. Collaborating closely with our partners, we're always dedicated to resolving such issues swiftly. You can monitor and subscribe to our system status notifications by clicking the bell icon on this page: https://status.starshipit.com/ Your patience and continued commitment to Starshipit over the years is much appreciated! Warm regards, Starshipit's Customer Support Team

Replied November 2023

Stephanie C.

Verified reviewer

Wholesale

Self-Employed

Used daily for free trial

Review source

Reviewed June 2021

StarShipIt - Wouldn't Be Without It

For me, StarShipIt has totally changed the way I operate. I run my business single handedly and having StarShipIt is the equivalent to having another staff member on the team! Now I have moved from a manual, labour intensive process to having sales almost completely automated. Customer satisfaction is at an all-time high, with automated tracking notifications of the progress of orders every step of the way. Highly recommended and worth every penny.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I find the product super easy to use and it saves me SO much time, what a game changer! What used to be a manual process, is now streamlined and integration was as easy as ABC, with fantastic customer support and one-on-one training from [SENSITIVE CONTENT], nothing was too much trouble and she was a pleasure to deal with. I was ready to sign up after the first day...

Cons:

No negatives whatsoever, the entire experience from first contact to getting up an running, has been effortless.

Vendor Response

Thanks Stephanie! We love hearing that we've been a gamechanger! Really appreciate the feedback!

Replied September 2023

Zayn H.

Verified reviewer

Consumer Goods

Self-Employed

Used daily for less than 6 months

Review source

Reviewed December 2023

Highly customisable app to really fine tune shipping!

Big thanks to [sensitive content hidden] and the rest of the team that helped me out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It offered the features I required at a reasonable price point. The customer support team went above and beyond to get me set up for my somewhat technical requirements and got me setup.

Cons:

There's a couple bits of UI that aren't that intuitive but nothing deal breaking. I initially found the app really overwhelming to begin with but after getting guided through it becomes straightforward.

Vendor Response

Thanks so much for the kind words Zayn! Glad to hear you've enjoyed the platform and the team have been super helpful too.

Replied January 2024

Robert P.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

A great platform!

In addition to these features, I have also found the platform to be very reliable. We have had very few issues with the system, and when we have, the Starshipit team has been quick to resolve them. Overall, I have been very happy with my experience using Starshipit and would highly recommend it to any business looking to streamline and automate their shipping and fulfillment process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service, rules engine, available integrations, reliability and address validation features.

Cons:

Some more in depth configuration of rules engine would be beneficial

Vendor Response

Hi Robert, thanks so much for your kind words. We really appreciate them!

Replied January 2023