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Ultatel Cloud Business Phone System vs Bria: Which is best for you?

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Features
- Additionally, all of Ultatel Customer Service personnel are perpetually upbeat and personable.
- Has many reports but they are a bit difficult to understand and do not show the name of the caller (even though it is saved into our system ) just the number.
- We have remote staff that work at home that all have Bria installed on their pc's it allows us to stay connected and all be in a queue for when customers call in.
- We now have over $1200 credit with them that we can't use and they are refusing to give us our money back.
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Recommendations