Paubox Email Suite 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Paubox Email Suite is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Paubox Email Suite

5.0

(29)

Pricing

Pricing available upon request

About Paubox Email Suite

Paubox is a cloud-based, HIPAA-compliant email solution provider that helps small to midsize health care businesses send and receive emails. It provides several modules, including Email DLP suite, which protects data and assures compliance; Encrypted Email, which negates the usage of plugins; HIPAA Email API, which allows developers and health care providers to integrate the solution in their IT infrastructure.

Paubox follows zero-step encryption for all sent emails – Senders send emails and Paubox encrypts the messages end-to-end without any keywords or login. With its 256-bit AES encryption, Paubox works with G Suite, Office 365 and Salesforce. It comes with features such as business associate agreements, APIs, customizable rules and insights.

In addition to this, Paubox provides benefits including ongoing sales and training support, no renewal fees, commission structure based on the business model and support for clients and partners.

Paubox Email Suite Screenshots

Paubox Email Suite Pricing and Plans

Starting price: $29.00

Free Trial

Free Version

Basic

$29.00

per feature

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Paubox Email Suite Features

Popular features found in Email Marketing
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management
WYSIWYG Editor
More features of Paubox Email Suite
Access Controls/Permissions
Activity Dashboard
AI/Machine Learning
Anti Spam
Anti Virus
API
Archiving & Retention
Authentication
Compliance Tracking
Customizable Forms
Customizable Reports
Data Leak Prevention
Data Loss Prevention
Data Security
Document Storage
Domain Check
Email Attachment Protection
Email Filtering
Email Monitoring
Encryption
For Healthcare
For MSPs
HIPAA Compliant
Phishing Protection
Policy Management
Real-Time Reporting
Reporting/Analytics
Risk Management
Scheduled/Automated Reports
Search/Filter
Secure Data Storage
Self Service Portal
Spam Analysis
Spam Blocker
Spam Quarantine
Third-Party Integrations
Threat Protection
Threat Response
Two-Factor Authentication
User Management
Vendor Management
Whitelisting/Blacklisting
Workflow Management

Paubox Email Suite User Reviews

Overall Rating

5.0

Ratings Breakdown

97%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

4.9

Beau M.

Verified reviewer

Primary/ Secondary Education

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Seamless encryption for email that doesn't rely on trained users to use it

Excellent seamless email encryption that doesn't require a heavy training component to teach people when and how to use it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that it is always on, and I don't have to teach anyone how to encrypt emails, or when to encrypt emails.

Cons:

I wish it had a feature to expire or recall an email that was sent by mistake.

Reasons for switching to Paubox Email Suite

Virtru was expensive, and required training to use.

Jason S.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

Set IT & Forget It Encryption

With Paubox, we have been able to get our email encryption compliance to 100% with very minimal IT effort and no effort at all from the end-users. Using this system has eliminated many man-hours of looking through email logs to see if users were encrypting messages with PHI. Not having to dig through logs has made our weekly Compliance Meetings much more productive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Paubox solution is simple for the IT staff to administer, and it is completely transparent as far as the end-users are concerned. This solution is HITRUST certified, which makes our Compliance Officer very happy. :) We get a weekly report to show us how many emails are being processed through the system and quick insight into any issues.

Cons:

The dashboard and reporting are very basic, but that could be because we only purchased the Encryption piece. Things might be different with the other modules installed. To be honest, there isn't much that I would change about this system. It is simple, and works well.

Reasons for choosing Paubox Email Suite

We chose Paubox over ZixMail and Barracuda for the simplicity of the system. This system just works without relying on the end-user to perform some task.

Reasons for switching to Paubox Email Suite

The Barracuda SPAM Firewall had some built in logic to find PHI in e-mails, but it was never very successful. To address this, we setup keywords to trigger the encryption process. Unfortunately, this workaround means the end-user needs to remember to type in the keyword. When the recipient would get the e-mail, they had to log into a portal to retrieve the communication. If they replied, the response would be in a portal that we would have to log into to retrieve. This kept the encrypted messages out of our e-mail system and difficult to find/reference later on. Inbound e-mails through the Barracuda portal never made it to our E-mail archiving system.

Kelly B.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for free trial

Review source

Reviewed October 2020

Secure and HIPAA compliant email encryption

I am required to utilize HIPAA compliant communication for my mental health private practice and this service ensured compliance with end-to-end encryption.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The customer service was excellent during my free trial and the instructions for set-up were easy to follow, even with limited tech knowledge.

Cons:

The primary downside was the cost associated with the email encryption service. It was too expensive for me as a single account user.

Cheryl H.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed July 2020

Love my Paubox!

Paubox has been invaluable for Trinity. We desperately needed HIPAA compliant e-mail and Paubox filled that void. Our initial team, [SENSITIVE CONTENT HIDDEN], we WONDERFUL! They were always available in help, pricing, and customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When researching different HIPAA compliant software companies, we elected to go with Paubox, even though they weren't the least expensive. Two reasons mainly effected our decision. The first was it was not necessary to go through a third party (i.e. Secure Mail, etc) for our clients and residents to receive our e-mail. The second was the customer service and set-up. The set-up team was wonderful and continued that support through out the entire process from start to finish. We still have wonderful customer service reps.

Cons:

Very little actually. As stated above, the team and ease more than make up for the few additional dollars we spend.

Reasons for choosing Paubox Email Suite

Third party logins were not required and the ease of use for our residents and staff. The customer service was the bomb!!!

Tony C.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Excellent Technology!

It has been better than expected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing about Paubox has been the ease of deployment, the customer service team was very easy to work with, they are very knowledgable and willing to transfer knowledge to me and my staff. To continue, the ongoing support is great as well, they always follow up and ensure everything is correct before closing the ticket. They technology, or implementation of technology i think sets Paubox apart from the others. The nearly seamless implementation has been wonderful for users and our partners and customers alike.

Cons:

Nothing really, Paubox has listened to our needs and has added, or began roadmapping additional features.

Reasons for choosing Paubox Email Suite

Their billing model allowed for specific users, rather than "all users" which allowed me to control the cost.

Carly B.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Reviewed July 2020

Best out there!

Once you have Paubox services setup, there is nothing else you have to do for emails to be HIPAA compliant. As the saying goes....set it and forget it! Customer support is amazing. They respond quickly and answer any questions thoroughly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The simplicity of the encryption. There is no login or having to have an account for emails to be encrypted and its HIPAA compliant.

Cons:

The cost of using Paubox is higher than others.

Reasons for choosing Paubox Email Suite

The seamless encryption that is HIPAA compliant and allows those receiving the email to open the email without having to login to a secure site. It's well worth the higher cost of other alternatives.

Dave L.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Paubox works hard to make it seem easy for your company

Fantastic. The team is super helpful and professional and the product is brilliant. I dare you to compare to other options available currently.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to setup and easy to use - it's essentially blind to your employees, so no one can forget to use it like with Microsoft's approach. That makes being 100% compliant within your corporate domain very easy.

Cons:

I have one tiny issue: the admin UI is very flat, albeit totally functional and useful. I just somehow want it to look better. Subjective!

Reasons for choosing Paubox Email Suite

Cost, features, performance, compliance. Also being HiTrust certified made all the difference in closing the deal.

Phillip R.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Full Email Encryption

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This service does full end to end encryption. It's hippa compliant. You don't need to add a special word to the subject of an email, or use an outlook plugin or browser extension. You also don't need to worry about that one employee who never listens and forgets to encrypt emails as having personal information. This email service provider can work with your existing email provider or they can do it all for you, they take care of guaranteeing full end to end email encryption. We now encrypt 100% of our emails. The end user does not have to log into a special web portal, they view our emails as they do everyone else's. The best money we've spent in years.

Cons:

The price is a little high. For us though it's well worth it.

Verified

Reviewer

Mental Health Care

Self-Employed

Used daily for less than 12 months

Reviewed July 2020

Seamless integration with GSuite, great support

PauBox provides me end-to-end send and receive HIPAA-compliant encryption of my email for my mental health therapy practice!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The pre-written and personally emailed instructions to configure my domain to utilize PauBox were step-by-step accurate and easy to follow, despite being complex. The clear instructions and excellent customer service when I had specific questions made deployment of this software in my domain a cinch!

Cons:

No cons! It is excellent! There are many complicated steps to configure your domain, but PauBox makes that easy.

Reasons for choosing Paubox Email Suite

PauBox was highest recommended in the therapist community.

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed October 2020

Paubox meets our needs