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PackageX vs Parcel Tracker Mailroom

Updated January 14, 2026

PackageX vs Parcel Tracker Mailroom: Which is best for you?

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Starting Price

Pricing available upon request

$67.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
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Package Tracking
4.92
Signature Capture
4.90
Electronic Signature
4.88
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Integrations
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SAP Ariba
SAP Ariba
Entrata
Entrata
MRI Residential Management
MRI Residential Management
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Pros / Cons
  • The software is almost perfect, but I’d appreciate more detailed user guides for some of the advanced features.
  • Occasionally, if using multiple devices to check in, packages will get suspended inside of one device and be difficult to remove from the que
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  • Speeds up the whole process: Saves staff time and helps keep things moving during busy delivery windows, especially at peak times like term start.
  • would love it if you could amend the notifcation email as it always says "parcel" even if it is a letter- sometimes causes confusion - synching between multiple mobile devices/system is sometimes slow causing glitches in data
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Ease-of-Use
4.5/ 5
Highest performing feature
in the comparison
4.9/ 5
Value for Money
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5
Customer Support
4.5/ 5
Highest performing feature
in the comparison
4.8/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad