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Josh P.
Advisor, 7 years
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Updated December 17, 2025
Packlink PRO vs ShipTime: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Delivery Estimate
3.61
Website Integration
3.53
Delivery Record
3.53
See All
Shipment Price Calculation
4.67
Quotes/Estimates
4.63
Shipping Labels
4.59
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Integrations
See All
See All
Pros / Cons
- Always had the best prices and gave different options from 1-day delivery to 7 days delivery.
- Appalling customer service and a gross level of incompetence.
Read more
- What a great example he is to the staff at Ship Time and all couriers out there about going the extra mile (kilometer) for a client.
- The second parcel never delivered and actually sent back to me.
Read more
Ease-of-Use
3.2/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Value for Money
2.8/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Customer Support
2.2/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Functionality
2.9/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2023
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
