ShipperHQ 2026: Benefits, Features & Pricing

Wondering if ShipperHQ is right for your organization?

Our Shipping Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ShipperHQ

4.8

(28)

Pricing

Starting at $350.00 per month

About ShipperHQ

Built by merchants for merchants, ShipperHQ gives you full control over your shipping and checkout experience. Trusted by thousands of brands across 150+ countries, ShipperHQ helps DTC, B2B, and enterprise merchants increase checkout conversions, boost sales & AOV, cut shipping costs, and deliver exceptional customer experiences—all with a powerful, no-code solution. It’s your checkout, your shipping, your rules.

From auto parts to cupcakes—and everything in between—brands like Toyota, Cadbury, Pelican, and Stover & Company trust ShipperHQ to deliver fast, transparent shipping experiences that keep customers coming back.

ShipperHQ offers a wide variety of support designed to provide the right help, at the right time, with real local experts who understand your business. Options include: Self-Serve Support, Premium Support and Dedicated Support.

ShipperHQ is a proud UPS Ready Premier Partner, FedEx Alliance Partner, Adobe Gold Technology Partner, Magento Technology Partner, Shopify Plus Certified App, and BigCommerce Elite Partner.

ShipperHQ Screenshots

ShipperHQ Pricing and Plans

Starting price: $350.00 per month

Free Trial

Free Version

Standard

$350.00

flat rate, per month

Plan includes:

4 Carriers
20 Shipping Rules
4 Origins
3 Advanced Features
1k Orders/mo
AI-Powered Support

Advanced

$600.00

flat rate, per month

Plan includes:

6 Carriers
50 Shipping Rules
8 Origins
4 Advanced Features
2k Orders/mo
AI + Human Support
Configuration Assistance

Enterprise

Pricing available upon request

Plan includes:

Custom Feature Limit
Custom Order Limit
Access to Enterprise-only Features
Shipping Strategy Consulting
Same-day Dedicated Support
Expert Setup Services

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

ShipperHQ Features

Popular features found in Shipping
Alerts/Notifications
Bills of Lading
Delivery Tracking
eCommerce Management
Import/Export Management
Inventory Management
Label Printing
Parcel Shipping
Quotes/Estimates
Reporting/Analytics
Shipping Management
More features of ShipperHQ
API
Billing Rate Management
Cost Analysis
Delivery Estimate
Discount Management
Dispatch Management
EDI
For eCommerce
For Freight Operations
Freight Shipping
Ground Shipping
LTL/Shared Truckload
Multi-Currency
Multi-Location
Package Tracking
Promotions Management
Rate Management
Real-Time Analytics
Real-Time Data
Real-Time Updates
Reporting & Statistics
Shipment Price Calculation
Shipment Tracking
Shipping Services Integration
Third-Party Integrations
Website Integration

ShipperHQ Integrations

Shopify

Shopify Plus

Adobe Commerce

WooCommerce

BigCommerce

Salesforce Commerce Cloud

See all 8 integrations

ShipperHQ User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

21%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.8

Functionality

4.6

Scott A.

Verified reviewer

Mining & Metals

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Great Product A Little Clunky

It has helped us ship accurately and provide features to customers online that only bigger players used to have. It is going to allow us to move online to freight as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product was fairly easy to implement and it has a lot of great features. The interface is a little clunky and the UX could use some updating, however, for the complicated tasks it performs it is pretty good.

Cons:

I know it is COVID, but they need to work on their customer support.

Jackie T.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

ShipperHQ is THEE solution for dimensional shipping!

We ship farm equipment parts, irregular sizes, and heavy. It is critical that shipping is calculated accurately. I've tried 2 other shipping aps. They don't even come close to ShipperHQ.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciated the tech support that I needed in the beginning. I love that I have all my box sizes and packing rules set up and how they seamlessly integrated with my ecommerce store. I now have live rates for the shopping carts and my customer gets to choose the carrier and knows how much shipping is. The shipping calculations are spot on!

Cons:

Nothing negative to say. I'm grateful to have found ShipperHQ.

Reasons for switching to ShipperHQ

Bigcommerce could not handle the dimensional shipping, nor could ShipStation.

Vendor Response

Thanks for sharing! We're happy we could help your business streamline your shipping processes and run your business smoothly.

Replied April 2022

Fred P.

Verified reviewer

Import and Export

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2021

Fixing Issues

So far it works with our needs.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ease of dashboard. Once I got to use it. And the support, one I needed it was without doubt excellent. [SENSITIVE CONTENT], was without doubt both friendly and helpful. Indeed someone who was quick to help with the issues we had here. Instructed me on what the issue was and how to go about fixing it.

Cons:

None at this time, considering I just took over.

Vendor Response

News like this makes our day! Thanks for the great review. We're thrilled to hear such great feedback about our support teams' level of service. We know shipping can be hard and often times a key blocker. We're glad to hear that ShipperHQ could help to solve that for you. We'll pass along the kind words to the rest of the team!

Replied December 2021

Evan C.

Verified reviewer

Wholesale

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed September 2024

Would Recommend!

Everyone I've dealt with at ShipperHQ has been extremely helpful and responsive. From the very first introductory meeting all the way through our implementation meeting, everyone has been more than willing to help us get where we want to be.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Conquering ecommerce shipping calculations can be very challenging for a business with wide variety of products. ShipperHQ seems to have solutions for every kind of scenario. They really have thought of everything.

Cons:

I don't know that any of my frustrations have come from ShipperHQ. I have certainly been frustrated with the process of getting our website to calculate the way we want. ShipperHQ alleviates this process about as much as they possibly can.

Vendor Response

Thank you so much for the great review! We're thrilled to hear ShipperHQ has helped simplify your ecommerce shipping and that our team has been there to support you throughout the process. We know getting your shipping calculations right can be tricky, so it’s great to know we could help alleviate some of that frustration. If you need anything else, we're always here to help. Thanks again for recommending us!

Replied September 2024

Chantel P.

Verified reviewer

Building Materials

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Great Program!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use ShipperHQ with our Magento ecommerce website & it has been great. Customer service when we have questions or need to make changes is outstanding! They are quick to reply, instructions are clear, I'm always really happy with their assistance. And the program is easy to learn/use.

Cons:

I don't have any cons with ShipperHQ currently.

Vendor Response

Thanks so much for sharing your experience! We’re thrilled to hear that ShipperHQ has been a great fit for your Magento site and that our customer service team has provided the support you need. If you ever have any questions or need assistance, we’re always here to help.

Replied September 2024

Patrick T.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

The best Shipping Rates Software By Far

I think the biggest strength though is in the quality of the support team. Endlessly patient helping us get some especially complicated things right.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Shipper-HQ is a dream to use even when your shipping rates get a bit complicated or nuanced. It can handle some couriers that provide dynamic shipping rates (like DHL) and at the same time others with static rates uploaded by csv (in a format that is easy and logical). Adding for example a simple function to add a % to some shipping rates for insurance is easy. Preventing specific products from going to a country or group of countries is easy. One big advantage over others we've tried is the sensible ability to group destinations so that, for example, the countries of the EU can be referred to as "EU" rather than endlessly listing all the countries every time a new rate for EU is needed - making the csv easy to read and diagnose.One of the most important features for us is the test portal to create a dummy package to an address to confirm the rates returned. Invaluable.It's got loads of other bits/pieces that we haven't yet touched.

Cons:

It's pretty trivial but I would like their csv parser to allow for notes in the sheet so that we can recall details about the rates. So far, I don't think we've come across an issue that S-HQ hasn't been able to handle. We'l keep trying...

Reasons for choosing ShipperHQ

S-HQ was recommended by our developers having used them before on other sites, knowing and trusting them.

Vendor Response

Great to hear it! ShipperHQ was built with people like you in mind. Your feedback is super important to us and helps us improve the product. We're glad ShipperHQ can help your business solve pain points!

Replied February 2023

Bharath B.

Verified reviewer

Logistics and Supply Chain

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed September 2021

Great Software bit improvement required on user interface.

We like ShipperHQ for what it is which is- - pretty much a live transportation rate adding machine. It functions admirably in our BigCommerce stage. In any case, shockingly, it does not have the delivery the executives capacity to print names and oversee shipments and orders. This causes us to host to utilize a third-gathering dispatching application. This isn't the apocalypse, however it would be a lot simpler if we would do what needs to be done all from one spot.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This Application makes giving live delivery rates very simple and coordinates pretty consistently into our working stage. It expects next to zero support. There are other outsider applications that we've utilized that require steady management, however ShipperHQ is a set it and neglect type application.

Cons:

The User Inierface is somewhat interesting. It isn't as simple to explore as other delivery applications. I wish that ShipperHQ had the usefulness to print delivering names and oversee shipments. We at present host to utilize an alternate third-get-together application for shipment the executives. I might likewise want to see the choice for adding transporting rules if dispatching the board was coordinated.

Reasons for switching to ShipperHQ

Show exact rates for any delivery circumstance, regardless of how mind boggling and complex

Tom L.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

An awesome software with dependable support

I'm content with ShipperHQ. We did almost stop using it due to upgrading our Magento platform. We were told by our 3rd party vendor who are Magento developers that the incorrect estimate shipping is cause by the ShipperHQ app. However, I was able to figure out the real cause and stablize the checkout issue on our website.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being on the IT technical side of business - I am comfortable with my way around software and configurating different 3rd party vendors to sync with our system. Whenever I do have an issue, SHQ has always given my issue the needed attention and seriousiness to resolve. Always had a sincere support from their team.

Cons:

The learning curve can be too much for the non-technical user. I wish their online guide wouldn't be so general. As a business, we have different apps that runs our daily operation. As i'm sure other companies have differnt apps as well. Would be great if the guide are actual steps someone did instead of a quick run thru that sometimes does not work due to some specifics. But the guide does not mention that.

Reasons for choosing ShipperHQ

From ShipperHQ's website, it seems like they're more of a software focus company and really know their product. Whereas the other companies seem to have more of business model and are selling services more than the software itself. Been with ShipperHQ for years now - a content customer here.

Maegen H.

Verified reviewer

Machinery

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

5 Star Customer Service and Ease of Use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The initial setup was so simple. The company has so much documentation on how to do things and it is easy to find and understand. When I did have questions I could call, email or chat with a professional that was an absolute expert in the software. There was no outsourced service, everyone that I have interacted with has been amazing.

Cons:

NA-Every hiccup I have come across, ShipperHQ has helped me resolve instantly.

Vendor Response

Hi there, thanks for the review! It's great to hear that you had a smooth setup experience and that our help docs and support team were able to assist you along the way. We appreciate the kind words and will be sure to pass them along. Thanks again!

Replied June 2023

James H.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Amazing Customer Service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[SENSITIVE CONTENT] from Support was such a fantastic help and crucial in fixing our shipping rate errors, he figured out what the problem was (not ShipperHQs problem either) and showed me step by step his process of what is causing the issue and how to solve it. Not just a great asset for ShipperHQ but Lewis is a great human, always willing to help me and doing it with the most positive attitude, it really goes a long way as I NEVER leave reviews, so that is saying something. All the best Lewis and thank you again mate!

Cons:

Nothing I can think of, there are rarely little things that crop up, but of the time it's on my own end and support walk me through the steps to resolve the issue.

Vendor Response

Thank you for sharing this incredible feedback, James! We're thrilled to hear that Lewis took such great care of you and was able to fix your shipping rate errors. We appreciate the kind words and will be sure to pass them along. Thanks!

Replied October 2022

Showing 1 - 10 of 28 Reviews

See All Reviews