SendHub 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Pricing and Plans
Features
User Reviews

Overview

SendHub

4.3

(35)

Pricing

Starting at $7.00 per month

About SendHub

SendHub is a business voice over internet protocol (VoIP) solution. Integrated applications for PBX, Auto Dialer, ACD, CTI, workforce scheduling, softphone, SMS marketing and more are available within the system. This solution is suitable for businesses of all sizes.

SendHub offers mobile apps for iOS and Android devices. It also features a messaging system which includes group texts. Users can share contacts and files with others.

SendHub can be deployed either via the cloud or on-premise. 24/7 support is offered to users.

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Our Telephony Software selection experts can help you in 15 minutes or less.

SendHub User Interface

Popular SendHub Alternatives

Main Product

SendHub

4.3

(35)

Ratings Breakdown

4.40Ease of use
4.15Value for money
4.61Customer support
4.14Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

Bitrix24

4.2

(980)

Ratings Breakdown

3.97Ease of use
4.15Value for money
3.95Customer support
4.28Functionality

Pricing

Starting at €61.00 per month

Get Price

Alternative Product

CTM

4.6

(150)

Ratings Breakdown

4.43Ease of use
4.49Value for money
4.56Customer support
4.60Functionality

Pricing

Starting at $79.00 per month

Get Price

Alternative Product

VirtualPBX

4.7

(36)

Ratings Breakdown

4.40Ease of use
4.50Value for money
4.66Customer support
4.57Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

Telnyx Suite

4.8

(195)

Ratings Breakdown

4.66Ease of use
4.78Value for money
4.61Customer support
4.70Functionality

Pricing

Starting at $1.00 per month

Get Price

Alternative Product

Twilio

4.4

(501)

Ratings Breakdown

4.14Ease of use
4.18Value for money
4.03Customer support
4.51Functionality

Pricing

Starting at $15.00 per month

Get Price

SendHub Pricing and Plans

Starting price: $7.00 per month

Free Trial

Free Version

Lite

$7.00

per user, per month

Plan includes:

API Integration
Attachments
Custom Setup and Training
Inbound MMS
Toll-Free SMS
Unlimited Keywords

Lite+

$37.00

per user, per month

Plan includes:

API Integration
Attachments
Custom Setup and Training
Inbound MMS
Toll-Free SMS
Unlimited Keywords

Starter

$52.00

per user, per month

Plan includes:

API Integration
Attachments
Custom Setup and Training
Inbound MMS
Toll-Free SMS
Unlimited Keywords

Basic

$100.00

per user, per month

Plan includes:

API Integration
Attachments
Custom Setup and Training
Dedicated Account Manager
Inbound MMS
Toll-Free SMS
Unlimited Keywords

Custom

Pricing available upon request

Plan includes:

API Integration
Attachments
Custom Setup and Training
Dedicated Account Manager
Dedicated Short Code
Inbound MMS
Outbound MMS
Toll-Free SMS
Unlimited Keywords

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SendHub Features

Popular features found in Telephony
Automatic Call Distribution
Caller ID
Call Monitoring
Call Recording
Call Transfer
Computer Telephony Integration
Reporting/Analytics
Voice Mail
VoIP
More features of SendHub
2-Way Messaging
API
Automated Responses
Call Routing
Contact Database
Contact Management
CRM
Mass Texting
Message Personalization
Scheduled Messaging
Shortcodes
Text-to-Win

SendHub User Reviews

Overall Rating

4.3

Ratings Breakdown

60%

29%

11%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.6

Functionality

4.1

Have you used SendHub and would like to share your experience with others?

Jj B.

Verified reviewer

Wireless

Used unspecified for unspecified

Review source

Reviewed September 2014

Buyers Beware

I cancelled my account 12 months ago, checked my bank statements and they have continued to bill me the past 12 months! Asked for a refund, got a sorry, we cant help you response from the billing department FOUR WEEKS LATER! I had to file chargebacks with my bank. Buyers beware.

Ratings Breakdown

Pros:

None

Cons:

Four weeks to get a reply when you contact the billing department.

Jay K.

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

We are a small business that has been using SendHub for years and are very satisfied!

Saving time and record keeping.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use the software to communicate w/ tenants by being able to have a recorded log of all text messages sent and received. Technology has significantly changed the way our customer base communicates w/ us and being able to not only text, but have a saved log of all written communication solves multiple problems and greatly saves us time.

Cons:

Being that we are a small business with a more specialized use it doesn't cater 100% to us, which is understandable. However, we have found ways to work around those hurdles and love it.

Jason H.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for less than 6 months

Review source

Reviewed August 2020

lack of common features/ not function properly

My company took off the Verizon network and set us up on this and from what I had the ability to do this is two steps back. I do not recommend.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Two steps back nothing that I liked.

Cons:

This is not close to being like a cell phone program. Way too many bugs!! Messages show they have been read. Can not send images over 1.5 meg. Calls coming in to cell phone do not come up to answer or ring on the phone. You do not have the ability to group message. When I hit the back button on the phone it randomly calls people. When the call comes to my desk phone it only rings twice and then goes to voice mail.

Reasons for switching to SendHub

company's poor choice

Lauren V.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Attachements

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use and it gets the job done

Cons:

Could be more attachment friendly using PDF's and having more user folders

Reasons for choosing SendHub

I was not involved in the process

Edward C.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2019

Good way to stay in contact with students

It helps us stay connected with our students real-time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Students are easiest to connect with via text, so this was helpful in reaching out to students new to the program.

Cons:

Unclear how messages segmented, and it was hard to track even when I downloaded the direct CSV information.

Glenda G.

Education Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2018

We use this program to communicate with our parents about upcoming evens and reminders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that I can text the whole school or just certain grade levels by setting up groups. Its quick and easy for everyone to use.

Cons:

That I do not have the ability to receive text messages back from people that I send messages to. I would love for them to be able to reply back to me sometimes.

Chris C.

Used daily for more than 2 years

Review source

Reviewed December 2017

Simple interface and effective service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Wraps Twilio for us so that we don't have to write that code ourselves; great if you don't have engineers on staff!

Cons:

TCO feels a bit high for what you get, especially when changes need to be made and you don't have engineers on staff and have to rely on pro services instead.

Jossie G.

Used daily for less than 2 years

Review source

Reviewed June 2018

I have had a great experience, the functions are very easy to use!

Exactly what I needed, to reach my clients quickly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user friendly aspect of it. I send up multiple groups and categories and I was easy to do . The way they let you structure the text messages is exactly what I needed.

Cons:

Sometimes you cannot get support right away because of the time difference. But I now have a contact person, that is beyond amazing and now I have no issues. She calls me back ASAP and tries to work with me

Diane V.

Religious Institutions

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed December 2018

Grateful for technology

Our goal for using this software was to find an acceptable method for connecting with our contacts in a way that feels personal and responsive without being invasive - and I believe we achieved that goal. I was our company ginea pig and was expected to trial this software in my department before we adopt it more widely across our organization. I will confidently recommend it to be used organization wide.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm not one to read instructions before plodding ahead with a new product (and I've often learned my lessons the hard way). The SendHub software was designed for people like me who just want to get the job done as quickly, easily and efficiently as possible. It was intuitive and allowed me to figure things out along the way without spending hours pouring over users manuals or digging through help articles. AND, I have to say one of the greatest strengths behind this software is the excellent customer support - both sales and technical!

Cons:

For someone like me, more red flags or notifications that I'm sending a multi-segment SMS would be helpful. The software features a small gray indicator in the bottom right of each message bubble telling the user the number of segments a text message is going to be. But I'm just not one who pays attention to details that don't jump out at me.

Makan A.

Verified reviewer

Computer Software

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed August 2018

Want to download your data? Pay or forget it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system works OK until the moment when you actually need to take a look at the results/responses received.

Cons:

SendHub has a 24 hour delay in their system for downloading the data. You also can't download all responses (e.g. STOP responses are not included). The only time to get your data in real time and with all responses included is to pay an extra fee and make a special request. Stay away!

Showing 1 - 10 of 35 Reviews

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