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SendHub

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Overview
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SendHub 2026: Benefits, Features & Pricing

Wondering if SendHub is right for your organization?

Our Telephony Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

SendHub
SendHub
4.3
(35)

Pricing

Starting at $7.00 per month

About SendHub

SendHub is a business voice over internet protocol (VoIP) solution. Integrated applications for PBX, Auto Dialer, ACD, CTI, workforce scheduling, softphone, SMS marketing and more are available within the system. This solution is suitable for businesses of all sizes.

SendHub offers mobile apps for iOS and Android devices. It also features a messaging system which includes group texts. Users can share contacts and files with others.

SendHub can be deployed either via the cloud or on-premise. 24/7 support is offered to users.

SendHub Screenshots

0
0
1
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SendHub Pricing and Plans

Starting price: $7.00 per month
Free Trial
Free Version

Lite

$7.00

per user, per month

Plan includes:

  • API Integration
  • Attachments
  • Custom Setup and Training
  • Inbound MMS
  • Toll-Free SMS
  • Unlimited Keywords

Lite+

$37.00

per user, per month

Plan includes:

  • API Integration
  • Attachments
  • Custom Setup and Training
  • Inbound MMS
  • Toll-Free SMS
  • Unlimited Keywords

Starter

$52.00

per user, per month

Plan includes:

  • API Integration
  • Attachments
  • Custom Setup and Training
  • Inbound MMS
  • Toll-Free SMS
  • Unlimited Keywords

Basic

$100.00

per user, per month

Plan includes:

  • API Integration
  • Attachments
  • Custom Setup and Training
  • Dedicated Account Manager
  • Inbound MMS
  • Toll-Free SMS
  • Unlimited Keywords

Custom

Pricing available upon request

Plan includes:

  • API Integration
  • Attachments
  • Custom Setup and Training
  • Dedicated Account Manager
  • Dedicated Short Code
  • Inbound MMS
  • Outbound MMS
  • Toll-Free SMS
  • Unlimited Keywords
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SendHub Features

  • Popular features found in Telephony
    Automatic Call Distribution
    Caller ID
    Call Monitoring
    Call Recording
    Call Transfer
    Computer Telephony Integration
    Reporting/Analytics
    Voice Mail
    VoIP
  • More features of SendHub
    2-Way Messaging
    API
    Automated Responses
    Call Routing
    Contact Database
    Contact Management
    CRM
    Mass Texting
    Message Personalization
    Scheduled Messaging
    Shortcodes
    Text-to-Win

SendHub User Reviews

Overall Rating

4.3

Ratings Breakdown

5

60%

4

29%

3

0%

2

0%

1

11%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.6

Functionality

4.1

Have you used SendHub and would like to share your experience with others?

Gary's profile

Gary F.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2019

Easy SMS

5

We integrated SendHub with our in-house CRM system. We can now text our customers directly from our CRM and track their responses. We can also capture our sales reps use of the system and make sure that they're putting it to best use.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
SendHub makes SMS integration easy and straightforward. The system has an easy to understand API interface that is well documented.
Cons:
One option I saw in other SMS systems that was not available in SendHub was to flag a message thread as "completed." That would have given use the option to scrape threads to be removed from our sales reps phones. But it's a small item.

Reasons for choosing SendHub

SendHub offered the best value for the price. And their relative simple pricing structure allows for growth.

Read More

SS

Scott S.

Verified reviewer

Public Safety

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2019

User opinion

5

We were looking for a way to offer overtime opportunities on a fair and equitable basis and then be allowed to preserve and track who received what and when. I was a plus the sendhub also allowed the creation for groups.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Able to disseminate important information to specific groups quickly. Also able to track messages sent. Also like how recipients cant reply to the entire group.
Cons:
Unable to restrict users who share the same line from modifying set groups. I wish there was a feature that allowed roles/permissions. In messages, I wish the box didn't default to "press enter to send". We don't use voice minutes and wish that would reduce the cost.

Reasons for choosing SendHub

It was essentially the ease of use and the ability to preserve messages sent. The end users we had use and review sendhub as well as other products, all found sendhub to be the most user friendly. They reported sendhub was like composing and sending a text message from a phone.

Read More

VR

Verified
Reviewer

Research

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed October 2022

Choose another texting app

1

Horrible time, choose another texting app to save your money and sanity.

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
Nothing, much more difficult, expensive, and buggy than any other software I've used
Cons:
Bugs in every step of the process. Won't send scheduled emails, Won't rollover text credits, will get errors when uploading contacts, will randomly block phone numbers, will randomly lock you out of your account have spent dozen of hours with tech support over the past year

Read More

AA

Angelique A.

Verified reviewer

Retail

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed December 2023

Good texting service

4

Very good customer service. No problems with communications

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
I was able to use my own phone number. This was great
Cons:
The pricing and incompatibility with Apple iPhone.

Reasons for switching to SendHub

Send hub had alot more features. Than open sms

Read More

MH

Mike H.

Verified reviewer

Broadcast Media

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed August 2019

Excellent Support

5

We are using SendHub for contesting with our radio stations.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The software is fairly easy to use but their customer support is excellent and very quick to respond. When I have asked questions or made mistakes, both customer support and the salesperson who helped me will respond with answers.
Cons:
I really haven’t had any issues with the software itself. My only problems have been lack of knowledge of sending SMS on my end, but we are learning.

Reasons for choosing SendHub

The price was competitive and I liked their versatility. The salesperson was also more engaging and willing to answer questions.

Reasons for switching to SendHub

Price was significantly lower and the personalized toll free number made selecting code words easier. Before, we had issues with them already being used by someone else.

Read More

GC

Gina C.

Used daily for more than 2 years

Review source

Reviewed June 2018

Easy to use, fantastic customer service

4

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
I've used this software in multiple organizations because of the ease of use and wonderful customer service. Every time I've contacted customer service, my problem is solved quickly and everyone I've interacted with is incredibly friendly. I've also had a custom account and set up with a dedicated account manager who is reliable, accessible, and supportive. In terms of the software itself, we need something to be able to easily send lots of text messages and this definitely fits the bill. I've had to train many people on how to use SendHub and it's very user-friendly, intuitive, and easy to learn. As a manager, I also enjoy being able to sign in as other users so I can see the text conversations my team is having.
Cons:
The only downside so far has been that Sendhub doesn't yet integrate with our CRM so we miss out on some of those efficiencies. That being said, for our budget, I think SEndhub is a great choice because we are currently unable to allocate a ton of money towards software that might integrate with a CRM but be more expensive. Sendhub feels like an excellent value and we have been able to work around the lack of integration so far.

Read More

JC

Joseph C.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2019

SO FAR THE BEST

5

Since moving to SendHub from our previous company, we have had stability and reliability in sending our messages. Previously we sent out text blasts, we sat at our desks with bated breath and fingers crossed, hoping that the messages would go through. With SendHub, we have no such worries. We send out messages and have peace of mind that messages are sent and delivered.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to use No blacklisting of text blasts as with other companies
Cons:
Instructions for use for users who do not regularly use this

Reasons for choosing SendHub

Persistence from the Sales Staff - the reps. Friendliness, guarantees that we sought in order to enlist in SendHub's services. When they were unable to make any commitments, they undertook to speak to their superiors and get back to us. They followed up and earned our account. It is a pleasure dealing with SendHub. Their after sales customer service is excellent.

Reasons for switching to SendHub

Messages were blocked and numbers blacklisted. They did not have a short number service and we had to change numbers frequently and this presented great inconvenience to us. Further, when we called their customer service department, we were treated shabbily by their outsourced staff. It seems like everyone worked from home and had an answering service pretending to be their office. Dogs in the background, children screaming when we spoke with customer service "experts." They did not seem to care about the urgency of sending out messages.

Read More

Remi's profile

Remi M.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed June 2018

Best SMS service on the market

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
- Their API is awesome and allows customized solutions - Their support is amazing - They provide a line that does SMS, MMS and phone calls (not the case with other solutions!)
Cons:
- they do not have a chatbot that allows automated SMS follow-ups and to confirm scheduled appointments

Read More

Claire's profile

Claire W.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed November 2018

First time user who gets needed information

5

Only positive experience with this software! Based on my experience, I'm contemplating using it from a business stand point.

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
On the user end, it's easy to use, easy to read what the sender needs me to understand, and simple to respond and get a message back to the sender.
Cons:
Currently, there is not a con I've experienced with this software.

Read More

VR

Verified
Reviewer

Used weekly for more than 2 years

Review source

Reviewed June 2018

We are happy ith our experience using SendHub to text message thousands of message per month.

4

Ratings Breakdown

4
Ease of use
3
Value for money
5
Customer support
4
Functionality
icon
Pros:
It's easy to use, and the customer service is helpful. The messages are sent reliably after we schedule them.
Cons:
It seems a little pricey, especially compared with email marketing services, but I haven't done alot of comparison shopping.

Read More

Showing 1 - 10 of 35 Reviews
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