TextBetter 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TextBetter

5.0

(14)

Pricing

Starting at $48.00 per month

About TextBetter

TextBetter is a business messaging solution that allows businesses to send & receive text messages with any existing landline number. TextBetter can manage messages with business emails by simply connecting landline numbers with email addresses.

With TextBetter, users can send personalized mass texts via an integrated marketing wizard, search archived conversation threads and texts with text history, and create automatic replies with built-in workflow automation. For improved email deliverability, TextBetter can identify whether a phone number exists and can receive texts before sending a text to customers. TextBetter can connect text conversations with any CRM, system such as Salesforce, Sugar, MS Dynamics, Nutshell & more.

TextBetter Screenshots

TextBetter Pricing and Plans

Starting price: $48.00 per month

Free Trial

Free Version

Basic

$48.00

flat rate, per month

No plan information available

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TextBetter Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of TextBetter
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Automated Responses
Autoresponders
Campaign Management
Campus Notifications
Chat/Messaging
Contact Database
CRM
Customizable Branding
Customizable Templates
Data Import/Export
Email Distribution
Email Management
Email Marketing
Event Triggered Actions
Interaction Tracking
Landing Pages/Web Forms
Mass Notifications
Mass Texting
Mobile Access
Mobile Alerts
Multi-Channel Attribution
Multi-Channel Communication
Polls/Voting
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting & Statistics
ROI Tracking
Scheduling
SMS Marketing
SMS Messaging
Subscription Management
Templates
Text-to-Win
Third-Party Integrations
Two-Way Communication
Unsubscribe Database
User Management

TextBetter Integrations

Gmail

Microsoft Outlook

SugarCRM

Dynamics 365

Nutshell

HubSpot CRM

TextBetter User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.9

CAROL J.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2020

TextBetter is great for our business

We use it for sending various messages to clients, some completely unique and others are standard text which we save as "signatures" in our email program so we can easily insert them in our messages and then personalize them as needed. It saves us a lot of time on the phone, and we get replies more quickly, and it's easy to learn to use. The staff and clients both like it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use, simple & straightforward. We love that we can tell our clients to simply text our main business landline number. Many clients would rather text than call or email. And since our texts aren't coming from a short-code (like the prior service we used), clients trust it. We typically get quicker replies to texts than to voicemail or email messages. Does anyone even listen to their voicemails any more?

Cons:

Emojis don't necessarily come through, but we can't really complain about that. The only Con I can think of it that we originally couldn't receive photos, but TextBetter made that possible & now we can! I think there's a small fee for that, which we're happy to pay. So move that Con to the Pro column.

Reasons for switching to TextBetter

With EZTexting, we had to use a keyword (and have clients use it) otherwise we wouldn't always get their replies. And many clients block texts from short-code phone numbers, and we wouldn't know our messages weren't reaching them. It met a need, but TextBetter meets it so much better!

John H.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2020

Great company and a great product

Textbetter has an outstanding product and outstanding customer servie. Setting up the program didn't take lone at all. The program has run flawlessly from the beginnig.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and our clients appreciate the having another way to communicate with us. We realized customers were texting us and before text better we were not even aware of it. Great customer service. I have alway gotten a live person right away or a call back within an hour. So many people won't answer their phone texting became a must for us.

Cons:

I would like it to integrate with Salesforce.

Reasons for choosing TextBetter

Textbetter was a simple solution and we love the fact Office saves our texts so we have a record of our communication.

Baylor T.

Verified reviewer

Individual & Family Services

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed September 2020

Simple, affordable, easy to use texting for small businesses

The overall experience was simple and affordable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The setup was easy and my employees learned it within minutes.

Cons:

I'm pretty satisfied with the software. Some people might want integration with other software, but I don't need that.

Sheryl H.

Verified reviewer

Automotive

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Easy to use and support!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really appreciate that it is a generic platform, so can be used across multiple industries or departments. It works well in both our sales and service operations! It was very easy to train our employees and the reporting is straight forward. Pricing per user is reasonable. The contact I work with is extremely responsive to any request I have.

Cons:

Initially there were some features I recommended and the company took those and integrated them into the product. There is no downside that I can think of at this time.

Kimberley B.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2020

Best Business Decision!

We have found the service to be affordable, reliable and the customer service to be to-notch! Adding the text feature through Text Better has been one of the best business decisions we have made!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It allows us to contact our clients, from our business phone, through an avenue that elicits a quick response.

Cons:

The character limits. Although, that seems to be a carrier restriction and not a text better restriction. We, for longer messages, send emails first and then follow with a quick text to alert the client to check their email.

Reasons for choosing TextBetter

Pricing and responsiveness of customer service to answer questions and explain the service features.

Creighton M.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Simple Employee Communication

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Right to email we are already looking at. Saves time not having to talk on phone. Employees can answer when they have time, rather than get interrupted. Great customer service [SENSITIVE CONTENT HIDDEN] if you do have an issue they are on it right away. Great service for the money.

Cons:

Wish did not have to put a character to end the message out.

Michele S.

Verified reviewer

Legal Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

TextBetter Saves Me Time and Makes Returning Calls Easy

Makes it easier for us to get information and return call by receiving voicemessages through e-mail.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can check voicemails from my e-mail on my phone with out having to listen to a message.

Cons:

I wish I would have implemented TextBetter earlier.

Reasons for choosing TextBetter

It came highly recommended to me from a client.

Billie P.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Affordable & Easy to Use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is affordable. Easy to use and implement. Customer support is helpful and timely.

Cons:

Being able to receive images would be helpful, but overall, we are happy with the service for the price. The software does what it says it does.

Sam E.

Verified reviewer

Accounting

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed September 2020

Textbetter

It is great. It helps you centralize your communication with your clients. No more hunting for missed voicemails on work and cell phones and no more trying to find texts on your cell phone and converting it to emails.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You never know how many important texts you may have missed until you get this software. I was blown away. We not only received important information from the text, but have also gained new clients through it.

Cons:

We are completely satisfied with the service.

David G.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2020

I would recommend this product to anyone looking to send and receive text messages

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is very easy to use. It took no time for my users to adapt to the product. It was very easy to integrate into our system and automate several processes.

Cons:

We haven't found a downside to this product.

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