TourOpp GO 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TourOpp GO

4.8

(25)

Pricing

Starting at $99.00 per month

About TourOpp GO

TourOpp was created with customers in mind, creating a quick and efficient way to streamline communication with the use of automated SMS. Just by sending messages via SMS users can increase bookings, generate more reviews, and lower their costs when it comes to customer service, without compromising on quality.

Tour and Activity operators have been able to save time and money with TourOpp, allowing them to focus more of their time on delivering great experiences for their customers.

TourOpp allows users to not only send booking confirmations and quick reminders, but important information that their customers may need like, links to their meeting location or review platforms. Furthermore, TourOpp helps to give users the opportunity to better their customer service by allowing customers to ask questions and get a helpful response at any given time via the 24/7 smart chatbot.

TourOpp GO Screenshots

TourOpp GO Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

flat rate, per month

No plan information available

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TourOpp GO Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of TourOpp GO
Activities Booking
Automated Responses
Autoresponders
Chat/Messaging
CRM
Customizable Templates
Mass Texting
Real-time Consumer-facing Chat
Reminders
Reservations Management
SMS Messaging

TourOpp GO Integrations

Bókun

Wherewolf

Rezdy

RocketRez

TrekkSoft

Ventrata

See all 8 integrations

TourOpp GO User Reviews

Overall Rating

4.8

Ratings Breakdown

84%

12%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

5.0

Functionality

4.7

Have you used TourOpp GO and would like to share your experience with others?

Edoardo G.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used weekly for less than 12 months

Reviewed April 2022

Great to communicate operational details, potentially good for cross-selling

At the moment we are succesfully using TourOpp mainly to communicate with customers about operational details of their tours. Customers seem to put greater attention onto sms than emails. We are starting to use it also for cross-selling but need more detailed and real-time statitics to be able to have an in-depth perspective on the results and calculate ROI.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- potentially good marketing tool for cross-selling - also useful to communicate operational details (i.e. meeting points, times etc.) - possibility to customize the automatic messages sent for each tour

Cons:

- A strong statistic section is still missing: being a marketing tool, I feel we should be able to monitor the results by ourselves and even on a daily baisis, without having to wait for the monthly report to be sent by TourOpp

Vendor Response

Hello Edoardo! Thank you so much for taking the time to write a review! We appreciate all of your praises as well as all of your feedback. We are happy to hear that customer comminucation via SMS has resulted in greater attention than email alone! While we love hearing where we have been helpful, we also value so much ways we can improve as well, so thank you again for your honest feedback! <3 TourOpp

Replied April 2022

Heather F.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 12 months

Reviewed February 2023

Easy implementation, plug and play

My main goal with using TourOpp was to get more online reviews but contacting guests soon after an experience while it's fresh on their mind. The conversion rate has been great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software was beyond easy to get implemented, and with just a few tweaks to personalize the messages I was up and running within minutes. The preselected messages were a good fit for my business model and I like that my guests can opt out easily. The price is very reasonable given the functionality.

Cons:

It only can answer pre-scripted questions. When a customer asks something it doesn't understand you are supposed to get a message, but I don't think that function works that great. It's not live chat, but those modals are also much pricier.

Reasons for choosing TourOpp GO

Podium was much too expensive for a business of my size and volume, and had way more features than I really need.

Sarah M.

Verified reviewer

Entertainment

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed May 2022

Good Services for an Affordable Price Point

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It provides a basic service for an affordable price. There aren't a lot of bells and whistles but it offers some advantages for a good price.

Cons:

I don't find the application to be user friendly, so when I need to create new automated messages it's not as simple as writing a response in the box. I would like tour-opp to send a monthly review of the number of messages sent, how many customers opted- out, how many customers proactively replied back with questions.

Vendor Response

Hi Sarah! Thanks for taking the time to write a review for us. We would like to acknowledge your feedback and provide some clarity / solutions for you: 1) Adding an Automated Message can actually be as easy as adding text to a box! We apologize if you feel like we didn't provide enough training at the beginning so that you can do this on your own, so we would like to make it up by offering a free training session with one of our staff! Please reach out to us to make that happen. 2) Reports are sent to most of our customers on a monthly basis with a complete overview of their account's performance. However, that's only included in our "regular" plans that start at $99 USD. You are currently in a plan that does not include that feature, but we'll reach out to you to see if we can make that happen moving forward. Please don't hesitate to reach out to us, we are happy to help in any way that we can! <3 TourOpp

Replied May 2022

Bill R.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 12 months

Reviewed April 2022

Automate and get more reviews!

Great support, very proactive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support to set up their software is very proactive.

Cons:

Still learning how to use some of the features.

Reasons for choosing TourOpp GO

Ease of use and setup and price.

Reasons for switching to TourOpp GO

Podium took months to try to set up, TourOppGo setup took couple of days.

Vendor Response

Hello Bill! Thank you for taking time out of your day to write a review! We are excited to hear that you are enjoying TourOpp GO! If you ever need assistance, know that we are here to help and you can always reach out to us with any questions you may have. <3 TourOpp

Replied April 2022

Brian C.

Verified reviewer

Events Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2022

Great SMS solution for Tour Operators

We're still in the early stages of utilizing TourOpp GO and I'm very happy with the functionality of the service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team at TourOpp GO understands the intricacies of being a tour operator and is able to assist in implementing and optimizing a great SMS sequence for customers.

Cons:

My main issue with the software has to do with the integration with my booking platform, although this has nothing to do with TourOpp, it's an issue that my booking software needs to adjust.

Reasons for choosing TourOpp GO

The integration with my booking platform and the team's understanding of how to optimize the needs of tour operators.

Vendor Response

Hello Brian! Thank you for writing a review for us! We understand fully the trials and successes of what it means to be an operator and love that TourOpp GO! has been able to help your business via our SMS communications! <3 TourOpp

Replied May 2022

Xavier V.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2022

Best option to automatize your communication with customers and boost your revenue

It has helped to increase upselling and cross-selling, improve customer communications and improve customer reviews and interaction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How it helped our business to automatize SMS contacts at different stages of the customer journey (after purchase, prior tour, after tour)

Cons:

It took some time to have our Booking Software integrated with TourOpp, but every integration in this industry takes time to complete.

Reasons for choosing TourOpp GO

I thought it was a better fit for our business

Vendor Response

Hello Xavier! Thank you for your kind words and taking the time to write a review! We are so glad to hear that TourOpp GO! has been so helpful for your business and we hope that it only gets better from here! <3 TourOpp

Replied May 2022

Ana P.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 12 months

Reviewed April 2022

Thank you TourOpp GO!

It's been great! It saves a lot of time for the whole team and our clients get the information they need. We finally found the solution we needed to get more reviews and improve communication so we can't be happier with all the results!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's been very helpful for us, as we spent a lot of time answering the same questions for our clients. Now, we have that covered and it works great! Also, we've seen an increase in our reviews which was one of our main goals for this year, so we are super satisfied with all the results. The onboarding process was also super fast and friendly the team is always super helpful with everything we need!

Cons:

I really like it. I'm sure improvements will come soon, which will make the experience even better.

Vendor Response

Hi Ana! Thank you so much for writing this beautiful review! We are so thrilled to be such a huge help in automating your customer service and getting more reviews! <3 TourOpp

Replied April 2022

Emily P.

Verified reviewer

Leisure, Travel & Tourism

201-500 employees

Used daily for less than 12 months

Reviewed April 2022

Great way to collect the enquiries of your clients

Tour Opp help us to be present with our clients. Every time they booked a tour in our platforms we can make them feel we are in every step after their tour/transportation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tour Opp is user friendly and you can set up easily the automated messages aacording to your strategies

Cons:

They are still developing 2-way messages so that could be a little bit upsetting for customers.

Reasons for choosing TourOpp GO

Better account manager service.

Vendor Response

Hello Emily! Thank you for taking the time to write your review! We love that our customizable automated SMS messaging has proved helpful in communicating and being present with your clients! Your feedback is important to us, and we are grateful for your honesty and transparency in regards to your experience with TourOpp GO! If there are any areas where we can be of better assistance, please dont hessitate to reach out to us, we are here to help! <3 TourOpp

Replied April 2022

Steve H.

Verified reviewer

Fishery

Self-Employed

Used daily for less than 2 years

Reviewed March 2023

Save time… less phone calls

Customer service was understanding to what needs I needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability for my clients to get the needed information without having to make phone calls.

Cons:

I have not found anything I haven’t liked yet. We have been using it for over a year.

Zachary B.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

TourOpp Go, best softare for customer management and communication

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The automation side is great, it has reduced the manual aspect of communicating with our customers.

Cons:

We have not found any cons yet, however we are sure that the TourOpp Go team will make short work of them if they ever come up.

Vendor Response

Hi Zachary! We are thrilled to hear that our SMS automation has made such a positive impact on your business in relation to your customer managemant and communication! Thank you for taking time out of your day to write your review, we appreciate your kind words so much! <3 TourOpp

Replied May 2022

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