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Nuvi

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Nuvi 2026: Benefits, Features & Pricing

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Overview

Nuvi
Nuvi
4.3
(59)

Pricing

Pricing available upon request

About Nuvi

Nuvi is a cloud-based social media management platform that helps marketing teams with social listening, analytics and reporting. It is primarily designed to assist firms with brand awareness and customer engagement.

Nuvi’s segmentation tool helps users compare different data sets such as demographic data and regional parameters and implement specific filtering criteria. With its hybrid detection system, brands can analyze automatically tagged segments. Further, the social data warehouse allows users to write SQL queries and maintain a unique Postgres database.

Nuvi works with multiple brands with single a platform to generate analytical reports. It is also used to compose, schedule and publish content to multiple social channels. It is available on a monthly subscription basis and support is provided via phone and an online help desk.

Nuvi Screenshots

0
0
1

Nuvi Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Nuvi Features

    • Popular features found in Social Media Management
      Alerts/Notifications
      Automated Publishing
      Brand Tracking
      Campaign Management
      Collaboration Tools
      Customer Engagement
      Engagement Tracking
      Multi-Account Management
      Post Scheduling
      Social Media Integration
    • More features of Nuvi
      Audience Targeting
      Benchmarking
      Competitive Analysis
      Content Management
      Customer Experience Management
      Dashboard
      Filtering
      Impact Measurement
      @mentions
      Monitoring
      Reporting/Analytics
      Reputation Management
      Sentiment Analysis
      Social Listening
      Social Media Monitoring
      Trend Analysis

    Nuvi Integrations

    Bitly
    Bitly
    Google Maps
    Google Maps
    Instagram
    Instagram
    Meta for Business
    Meta for Business
    Twitter/X
    Twitter/X

    Nuvi User Reviews

    Overall Rating

    4.3

    Ratings Breakdown

    5

    58%

    4

    31%

    3

    3%

    2

    2%

    1

    7%

    Secondary Ratings

    Ease of Use

    4.2

    Value for money

    4.1

    Customer support

    4.4

    Functionality

    3.7

    Have you used Nuvi and would like to share your experience with others?

    Ksenia's profile

    Ksenia B.

    Verified reviewer

    Used weekly for less than 2 years

    Review source

    Reviewed March 2018

    We couldn't live without Nuvi!

    4

    Nuvi is helping our team build insightful social strategy and content plans using in-depth, data-driven analytics and real-time social listening!

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Nuvi helps to bring real-time conversations to life! Without it, we'd be making less informed decisions about our client's social business, content direction and overall strategy. We're able to quickly and easily create profiles, which allow us to monitor client (and even competitor) intel with a granular focus. Custom reporting allows our team to create interactive, accurate, and detailed PDF reports that are easy to share with your clients, executives and team. Mobile alerts allow our team to stay connected on the go. Customize text or email alerts to notify you of important developments (crisis).
    Cons:
    Would love to see Nuvi offer a tool that can help to measure specific metrics (post frequency, impressions, etc.) as it relates to competitor social audits. Historical data does not pull Facebook/Instagram data (only Twitter). Needs to include all social channels.

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    Jeremy's profile

    Jeremy L.

    Verified reviewer

    Marketing and Advertising

    11-50 employees

    Used unspecified for less than 2 years

    Review source

    Reviewed February 2016

    Great Social Seeding and ListingTool

    5

    Nuvi is very easy to use. I have gotten great information that we use for reputation management, finding other people to connect with our brands with or just to get a general idea what people think about a topic. If you need to build your social network out this is a great tool to find qualified people who are high influencer. If you are running any kind of national social media program you need a tool like Nuvi.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    icon
    Pros:
    This is a powerful reputation management. It also is very useful in finding qualified people to reach out to on social networks. The amount of man hours this saves is tremendous. I estimate to manually capture the kind of information Nuvi provides would require at least 120 hours a week. We use this tool to find people that we can reach out to on social networks and interact. These people are generally product enthusiast. We also use this during events to see how our brands are being mentioned and how we can reach out to them.
    Cons:
    The only feature i would have liked to see is the ability to put a cap on total impression captured as sometimes I just want to get a small snapshot for a potential client.

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    VR

    Verified
    Reviewer

    501-1000 employees

    Used other for less than 2 years

    Review source

    Reviewed April 2018

    I don't know why we are paying for this software.

    1

    There is a lot of free software out there that can do what Nuvi does, although it won't look as cool.

    Ratings Breakdown

    3
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    Nuvi looks cool. That is what I like most about it. They have a slick interface and their color scheme reminds me of Tron.
    Cons:
    Where to begin? For some reason we have a contract with Nuvi. I'm not even sure who signed it, approved it, or asked for it. Apparently some people (1-2) log in every so often to check sentiment on various products or keywords related to our organization. I've never once seen an action item come out of it. I've never once seen something new brought to anyone's attention. Now you could argue that this is our own user's fault, that we aren't using the software to it's potential, but I've used Nuvi and I just don't see the value. Their logic that analyzes mentions is really, really, basic. It seems to be simply based on dictionaries and not actually logic, learning, or true recognition. It presents tons of false positives, to the point it is useless.

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    Jamie's profile

    Jamie W.

    Verified reviewer

    Public Relations and Communications

    11-50 employees

    Used unspecified for less than 12 months

    Review source

    Reviewed March 2016

    Excellent monitoring and reporting tool which is highly scaleable

    5

    Beautifully visualises complex data via an easy to use interface and helps make creating social media monitoring and analysis reports very easy. No more screen grabs, no more timely creation of manual reports. Highly scalable for multiple monitoring clients, without increasing cost significantly - you pay per mention rather than per client. Support has always been excellent, with regular client meetings and a genuine interest in improving the product, and I've been impressed with the engagement from the customer service team at Nuvi,

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    icon
    Pros:
    Very easy to use, yet produces highly visual results which clients love Can be used for multiple clients without increasing your cost. Early warning alerts for significant changes in sentiment or volume means you get a head up of any issues.
    Cons:
    We are in Australia, and although I have found the customer service at Nuvi to be excellent, there isn't anyone locally in our timezone, so there can be a lag between raising and issue and it getting solved.

    Read More

    Amy's profile

    Amy D.

    Verified reviewer

    Marketing and Advertising

    11-50 employees

    Used unspecified for less than 2 years

    Review source

    Reviewed April 2016

    Valuable Listening Tool

    4

    Definitely a listening tool needed to tap into what your social communities are saying about your brand and competitors. The NUVI dashboard provides a number of ways you to view data, helping you identify trends quickly and even dive into the conversations yourselves to get a better idea of the context around conversations. A game changer for social listening.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    icon
    Pros:
    One of the greatest perks is NUVI's reporting template. It keeps formatting consistent and it's interactive, allowing multiple users get as granular as they want.
    Cons:
    Two areas of improvement are monitoring metrics for earned social channels and new channels that pop up - like Instagram and SnapChat. I understand NUVI is a social listening tool and it would be nice to integrate social engagement and measurement into the platform too.

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    Sarah's profile

    Sarah L.

    Verified reviewer

    Public Relations and Communications

    51-200 employees

    Used unspecified for less than 12 months

    Review source

    Reviewed February 2016

    Great Listening/Monitoring Tool

    5

    There are many great features that we like about NUVI. We initially purchased this tool just for listening/monitoring but have learned to do so much more with it. We have the best account manager, Shae'la, who goes above and beyond to explain and answer any questions we may have. With little knowledge about the tool at first, she has been able to inform and educate our team on the tool and all of its cool features.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    icon
    Pros:
    We really enjoy the "stream" feature and love the reports that NUVI creates. The dashboards for each monitor is also very easy and friendly to use.
    Cons:
    Sentiment can be very inaccurate which reflects poorly in our reports but we've learned that this can be easily corrected. We have a specific way of reporting to our clients and NUVI doesn't include all the basic metrics such as follower growth and top performing posts so we still need to use other tools to pull that information.

    Read More

    Stuart's profile

    Stuart C.

    Verified reviewer

    Used unspecified for free trial

    Review source

    Reviewed January 2016

    Become a better listener with Nuvi

    5

    - We want to listen to the conversation about our brand and better shape our campaigns based on our consumers wants and needs. Nuvi enables us to do that.

    Ratings Breakdown

    icon
    Pros:
    - Beautiful user interface - Visually stunning - Enables you to effectively monitor the conversation taking place about your brand through social media - Superior analytical software - Live monitoring provides instant ability to connect and engage with EVERYONE!! Not just those who show up in your feed - Comprehensive reports provide immediate feedback that is easy to understand - Detailed analytics facilitate the monetization of social media platforms - Quick and helpful customer support - Presentation mode provides impressive insight to the casual consumer
    Cons:
    - Sentiment tool is not entirely accurate. However, sentiment is easily corrected by the admin. - Historical data is not easy to find. Would be nice to pull numbers/data on keywords that trended that you were not originally tracking. - Would be nice to have more analytics regarding Instagram (this is probably hindered by the amount of data Instagram will actually let you see)

    Read More

    Stefanie's profile

    Stefanie G.

    Verified reviewer

    Used unspecified for less than 12 months

    Review source

    Reviewed February 2016

    Great for visual fields

    4

    Working in the crafts industry, a lot of my clients crave visual metrics to gauge the success of our efforts. Our previous benchmarking was a fairly unexciting excel spreadsheet, so Nuvi's graphic interface is definitely an improvement for us! A few of my clients are overwhelmed at the amount of data provided, but for others it's been quite helpful. It's a little pricey, but the customer service is top notch, and it's a relatively easy learning curve for new users. I do wish I had more time during my work week to use the interface to its full potential - it can kind of be a rabbit hole. However, with the death of Google Alerts, Nuvi has allowed me to find reviews and other content about my clients that I probably wouldn't have found any other way.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    5
    Customer support
    icon
    Pros:
    Great Customer Service Easy to Use
    Cons:
    Cost - Most of my clients have a very modest budget Time - Can be a bit of an internet rabbit hole!

    Read More

    Allison's profile

    Allison N.

    Verified reviewer

    Real Estate

    11-50 employees

    Used unspecified for less than 12 months

    Review source

    Reviewed March 2016

    NUVI- Great for social monitoring

    5

    NUVI is great to catch all of your mentions, the mentions of your competitors and other local businesses you need to track. We are a property management company that leases apartments to students at Illinois State University. We use NUVI to follow all of our competitors. We see what specials they are offering or events they have planned. We then use this to see how well we are doing in the market and if there is anything we need to think of implementing. We also follow all mentions related to transferring to the university. This allows us to make first contact with those transferring to ISU.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    5
    Customer support
    icon
    Pros:
    multiple ways to view mentions reporting function great to keep records
    Cons:
    The publishing tool does not allow you to create drafts for frequent responses. This would be a great feature. You cannot auto post either, which would save us another service.

    Read More

    Molly's profile

    Molly N.

    Verified reviewer

    Marketing and Advertising

    Self-Employed

    Used unspecified for free trial

    Review source

    Reviewed May 2016

    BEST REAL-TIME SOCIAL INTELLIGENCE TOOL

    5

    I started my company in November 2015 and knew that I had to set myself apart from other social media management agencies in order to cut through the noise. Introduced to Nuvi at another company, I was really excited to get my hands on it when I launched my company! Being a complex, real-time social listening tool, having my account manager Rebecca support and help me implement NUVI’s capabilities with my clients has been extremely awesome. Rebecca suggests how NUVI can bring new insight to my client’s businesses which makes ME look like a rock star! With the NUVI’s new Channels feature, I know the optimal times to post on social media for each unique business that I manage to increase engagement. I am still scratching the surface of what NUVI can do, but I know that I have Rebecca and whole team supporting me and my company. I highly recommend NUVI if you want to take your business to the next level!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    icon
    Pros:
    Client support, the ease of pulling custom reports, easy to read data visualizations, everything I mentioned above!
    Cons:
    When I'm in an account and go back to the main Monitor screen, it changes the account I'm in to the first business in my list. It's just a tech issue that can be fixed.

    Read More

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