Wisp 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Wisp

5.0

(16)

Pricing

Starting at $600.00 per month

About Wisp

Optimize your hybrid workplace model with Wisp by Apex42 enhancing flexibility, increasing collaboration, and gaining valuable layered data insights.

These insights will assist with data-informed decisions allowing you to embrace a nimble approach and activate the workplace and those who use it.

By combining floor plans and occupancy data, Wisp by Apex42 provides real estate and facilities teams with the tools and metrics they need to optimize their workplace.

Top features include: Space Management, Corporate Real Estate Insights, Predictive Occupancy Planning, Hybrid Workplace Solutions, Desk Reservations, QR Code Check-Ins, Move Management, Wayfinding, and more.

Wisp Screenshots

Wisp Pricing and Plans

Starting price: $600.00 per month

Free Trial

Free Version

Basic

$600.00

per month

No plan information available

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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Wisp Features

Popular features found in Facility Management
Alerts/Notifications
Calendar Management
Facility Scheduling
Inspection Management
Inventory Management
Maintenance Scheduling
Preventive Maintenance
Reporting/Analytics
Space Management
Vendor Management
Work Order Management
More features of Wisp
2D/3D Designing
API
Asset Lifecycle Management
Booking Management
Customizable Branding
Customizable Reports
Data Import/Export
Desk Availability Schedule
Desk Reservation
Drag & Drop
Facility Management
Floor Plans & Maps
For Offices
Lease Management
Multi-Location
Occupancy Management
Online Booking
Portfolio Management
QR Codes
Real-Time Data
Real-Time Updates
Rendering
Reporting & Statistics
Resource Allocation & Planning
Room Visualization
Search/Filter
Space Reservation
Usage Tracking/Analytics
User Management
Utilization Reporting
Wayfinding

Wisp User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

5.0

Functionality

4.9

Phillip H.

Verified reviewer

Cosmetics

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Just right

WISP has been excellent! Great technical and customer support an intuitive suite of built in reports and the ability to request customization. You can "right size" the module subscription to fit your need. The system is not bloated, it simply does what it promises to do and in my experience sometimes more than you expected. It is reassuring to know that I can answer various space and head count related questions usually in under 5 minutes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is straight forward, easy to understand not overly complicated get the results you're looking for.

Cons:

The only caveat it's difficult on mobile devices but it is being addressed.

Vendor Response

Phillip, thank you for sharing this positive feedback on our software and advisory team! We're glad to hear that you are easily able to get the information you need and that Wisp is right-sized for your needs.

Replied December 2019

Laurin B.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used weekly for less than 12 months

Reviewed May 2023

No more headaches!

Wisp has played a key role in helping our growing agency manage space. We're able to easily run reports to check for vacant spaces, and can integrate the help of our IT team to prep a new space. The customization was far past what I imagined and I'm extremely happy to have this tool on hand.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Wisp is easy to use and very intuitive. I can easily access any floor plan and make changes in a matter of seconds. Additionally, every person I've worked with on the Wisp team has been extremely kind, helpful, and quick to respond.

Cons:

Occasionally I have to refresh a page to fully load, but that's typically only 1-2 times per month. I have no other complaints about this product.

Reasons for choosing Wisp

Wisp was more cost effective and has more features that meet my needs.

Vendor Response

Thank you so much for taking the time to leave such a glowing review of Wisp by Gensler, Laurin! We are thrilled to hear how our solution has been a key role in managing your space and are excited for our partnership to continue to flourish. Please continue to let us know how we can best support you!

Replied September 2023

Daniel B.

Verified reviewer

Real Estate

10000+ employees

Used daily for less than 12 months

Review source

Reviewed December 2019

AT&T - CRE WISP

Ratings Breakdown

Ease of use

Functionality

Pros:

I love the layout of the program, once you understand how to navigate through the program it is very user friendly. All of my buildings and occupancy data can be accessed in a matter of seconds which is very helpful for a campus of 4,500+ employees. The color coded occupancy data per leader is also very helpful when overseeing the floor plate by Business Unit. I also appreciated the fact that I was able to add my floor leads to ensure the occupancy is accurate.

Cons:

At first, it was a little difficult to navigate but [SENSITIVE CONTENT HIDDEN] and the team did a great job of hosting training sessions. These worked really well for my team and I. It would also be nice to incorporate our HR systems into WISP so that it tracks when employees leave the business by generating a report. I agree that not tying it web phone as employees sometimes change their own seats would cause too much confusion but if a notice when they leave was made available that would be helpful. Although I believe that would have to be on the AT&T side and not through WISP.

Vendor Response

Daniel, we love to hear that Wisp is user-friendly and easy to navigate. It's great that you've granted your floor leads access to help maintain the data. We always encourage this as it helps improve data accuracy and integrity! With such a huge campus, easily accessing your portfolio within seconds sounds like a big help. When you are ready to further integrate your HR systems with Wisp, let us know and we will be happy to assist.

Replied December 2020

Mat B.

Verified reviewer

Banking

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed September 2023

WISP...the control I needed.

The tool has been a game changer for facilities and is now becoming a benefit to our IT team as they are now tracking equipment location across the footprint and for our leadership as they can now view open seats as they are hiring across the footprint.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Wisp has given me an overview of our 55 locations and the control I needed to facilitate our growth and better manage our footprint as we continue to try and right size our footprint.

Cons:

Given the safeguards of our network, we have yet been able to get desk reservations set up on mobile devices. This is not so much a WISP issue but a challenge with our industry to bring outside applications onto our network.

Reasons for choosing Wisp

Wisp offered exactly what we needed and the ability to add features as we go. It will grow with us and our needs.

Lillian C.

Verified reviewer

Automotive

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Wonderful Space & Occupancy Tracking Tool

I have been a Wisp user for many, many years. I have not used any other tool to compare with, but I have always been a satisfied customer. The constant improvement of Wisp and added features over the years have been fantastic. The customer service team is excellent to work with. We are constantly finding new ways to use Wisp to improve our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Wisp features are geared towards information that a company will want to track and report on for their portfolio. Seeing boundaries of business units on floorplans as well as downloading ready-made reports to track SF's, Occupancy, Vacancy from building to floor level detail has been the most common & useful information provided to our users. From an Administrator point of view, there are so many more features and data points that we use and track. The tool is easy to use and it is integrated into other company systems.

Cons:

One of our offices was using a stacking feature that was removed recently, but hopefully Wisp will bring it back in the future. Other than that, there is nothing I would consider a con.

Vendor Response

Lillian, We appreciate our long-term relationship and rave review! We now have a stacking report with visualizations and data that may meet your needs. Thank you again for this feedback. Please continue to let us know how we can best support you!

Replied June 2021

Marilyn P.

Verified reviewer

Entertainment

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Excellent User Friendly Program !!

This has been a wonderful experience since day one! Each contact is so helpful and responds very quickly. [SENSITIVE CONTENT HIDDEN] is our main contact and has helped us work out so many issues over the years and has worked closely with us to create the best possible way for Wisp to work for us, and have our information updated automatically when possible. Wonderful customer service! When I have questions they are quickly answered, issues resolved.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very organized, easy to read and easy to get to the info I need. VERY user friendly. Quick to learn, quick to use. Provides us with the information we need a real time as we update. It offers more options that we have used.

Cons:

There are times we wish it could conform to our detailed specifics. Having said that, we are aware that with programing changes you can accomplish most requests but with our restricted budgets and timeframes some aren't attainable.....or would really be worth the costs.

Vendor Response

Marilyn, it's wonderful to hear this positive feedback, and we are so happy that you've found Wisp insightful and easy to use! We strive to deliver the highest level of customer service and your long-time account leader will be thrilled with this review on how he had helped your team succeed. Thank you!

Replied January 2020

Sara E.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Wonderful Software

Our facilities department uses this software on a daily basis. It offers our team the ability to track placement of associates, printers, cameras, etc. and allows us to track changes. I really love that we have other office sites uploaded so even though I have never traveled to them, I have an understanding of the other offices without leaving my desk.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I love the ease of use of this software. [SENSITIVE CONTENT HIDDEN] is always offering new tips and tricks, and will keep me updated on any upcoming updates. This software does everything my company needs for space planning.

Cons:

We've run into some discrepancies on the back-end at times, but anytime we point it out, it is quickly taken care of.

Vendor Response

Sara, we are thrilled to hear that Wisp has increased your connection with other offices and is a daily asset to your facilities department. Ease of use and ongoing improvement are top priorities for us, and we love hearing when our clients feel we are meeting these goals! I'm glad that you've been able to work through any challenges with your account leader, and we look forward to many more years of service!

Replied January 2020

Frank A.

Facilities Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

WISP's Overall Performance for my Job Function

WISP has revolutionized the way our company internally charges our departments rent for their space usage. Making rent allocation changes is so easy now and the export and reporting features are in real time as well. WISP's space accountability and seat assignment allows us to track underutilized space more efficiently and gives us the ability to know who is located where, and if we have vacancies that can be filled.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to make assignment and accountability changes in real time is the most efficient feature to me. The functionality and reporting features have such an expanded capability. With this product we have cut down a tremendous amount of labor hours doing manual change requests and alterations to the primitive accountability process we had previously. With this product you can determine if you are utilizing your space to its maximum efficiency and see where and how you can improve.

Cons:

The inability for the user/operator to add/move or reconfigure standard furniture while in the furniture layer as opposed to sending the request to support.

Vendor Response

Frank, thank you so much for taking the time to write this detailed review! It's wonderful to hear how Wisp has significantly reduced your labor hours for change requests, reporting and rent allocation changes. We pride ourselves on making our clients' lives easier and love hearing how Wisp has made this impact!

Replied December 2019

Rachel S.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

WISP: A Facility Manager's Best Friend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

WISP is a great tool for tracking our facility's layouts and the personnel within them. We are loving the changes and new features the company rolls out on a regular basis to make the utilization of the software and the data we glean from it an exceptional experience. Working with our customer manager, [SENSITIVE CONTENT HIDDEN], has made this entire process a breeze. His positive attitude and willingness to go above and beyond really makes the entire WISP program top notch!

Cons:

We would love a mobile version, please!!

Vendor Response

Rachel, we love hearing enthusiastic feedback like this from our clients! Our advisors pride themselves on going above and beyond and they will appreciate this review. We're so glad to hear that you've enjoyed the new features and functionality. Our development team is currently working towards more mobile-friendly functionality so expect this in the future!

Replied January 2020

Peter S.

Verified reviewer

Computer Software

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed February 2021

Easy to Use Space Planning Software

Having the whole portfolio reporting on a consistent USF basis and having full transparency on a global basis is the primary driver. We are implementing an auto data feed and SSO which should improve accuracy and usability.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use and the support is fantastic.

Cons:

The recently introduced reservation module is rudimentary and not consistent with the overall software. Hoping they will improve and expand this functionality soon.

Vendor Response

Peter, It's great to hear our team has been fantastic and that Wisp is providing you with transparency and consistency across your portfolio. Once you've integrated Wisp with your other systems, you'll also reap the benefits of increased data accuracy. We truly appreciate your candid feedback about our reservation capabilities, and are excited to share that we're currently developing three additional features to expand the functionality, as well as add completely new functionality. Our upcoming features will include: The ability to reserve desks for up to a year in advance The ability to reserve desks on behalf of another person(s) Touchless check in/out of desks using QR codes If you are interested in hearing more about our upcoming enhancements, please reach out to your Wisp Advisor!

Replied March 2021

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