GatherUp vs Trustpilot: Which is best for you?

I haven't used it much, but the feature to create graphics to share on social platforms is handy also.

Would not engage with this company based on my experience trying to find out more about their service and that their pricing is not straight forward, unless you are a business that needs reviews based on multiple physical store locations...

Trustpilot is useful for tracking customer opinions and establishing credibility for the brand, as well as making marketing decisions, and it brings reviews together into one place so that trends and issues can be easier to spot over time.

It seems like it's a bit of a 'necessary evil' to have, on one hand we need a system to collect customer reviews, but also the ability to reply to any reviews and so we're left paying for this expensive bit of software just to manage our reputation.