goHappy 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

goHappy

4.9

(32)

Pricing

Pricing available upon request

About goHappy

goHappy is an engagement platform that allows companies to easily connect and engage with their frontline employees to increase productivity and improve retention.

goHappy connects frontline employees with leaders so that your company can increase transparency, gather insightful feedback, boost morale, and foster engagement.

goHappy Screenshots

goHappy Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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goHappy Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of goHappy
Access Controls/Permissions
Activity Dashboard
API
Chat/Messaging
Communication Management
Contact Management
Customer Segmentation
Customizable Branding
Customizable Reports
Employee Database
Employee Engagement
Employee Management
Employee Onboarding
Employee Recognition
Engagement Tracking
Learning & Development
Mobile Access
Mobile Survey
Multi-Language
Negative Feedback Management
Onboarding
Pulse Surveys
Question Library
Real-Time Chat
Real-Time Data
Real-Time Reporting
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Response Validation
Search/Filter
Self Service Portal
Single Sign On
Survey Builder
Surveys & Feedback
Template Management
Third-Party Integrations
Training Management
Visual Analytics

goHappy User Reviews

Overall Rating

4.9

Ratings Breakdown

94%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

5.0

Functionality

4.8

Richard M.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed June 2025

goHappy: Great People, Great Solution

My overall experience with goHappy has been incredibly positive, and a highlight of my professional career.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The goGetters at goHappy are some of the most professional, intelligent, and collaborative people I've ever worked with, and I've had the pleasure of working with them for almost two years now. goHappy is easy to use, is updating consistently with new features and options, and solves business critical needs.

Cons:

It's not truly a con, but it is something to be aware of: with growing features and options there is always more that you can learn about!

Vendor Response

Richard, thank you so much for taking the time to share this, and for being such a great partner. We’re grateful to have worked alongside you these past two years. It means a lot to hear that our team has been a highlight in your career. We take real pride in being easy to work with, staying responsive, and continually improving—so knowing that the steady stream of new features and options has genuinely helped you solve business-critical needs is incredibly encouraging. 🙌 We’re thrilled that goHappy has been easy for you to use and that the experience has been so positive overall. And you’re right—there’s always something new to learn as we continue to grow and add value, and we’re here to make that journey smooth and enjoyable. Thanks again, Richard. We’re grateful for your trust and excited for what’s ahead together.

Replied November 2025

Jason H.

Verified reviewer

Textiles

10000+ employees

Used weekly for less than 6 months

Reviewed October 2024

Happy for goHappy!

From the demonstrations through implementation the experience has been great. We have received in goHappy everything that was described and it has already been a tool that has assisted us with reaching our employee population who don't have company email address. Both [sensitive content hidden] were great to work with and have supported us very well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Overall I would say that the usability of goHappy is what I liked the most. The implementation is very quick and it is easy to get up and going and learn how to send out communications. The user interface is also pretty easy to learn and adapt to.

Cons:

It would be great to easily export a group of contacts that has been filtered. At the time I tried this, it did not appear to be possible. It may have been user error though.

Reasons for choosing goHappy

goHappy was more robust and because initially messages would be sent to everyone. Other methods required the employee to activate before messages would be received.

Patrick M.

Verified reviewer

Hospitality

1001-5000 employees

Used monthly for less than 12 months

Review source

Reviewed August 2022

goHappy Review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy and simple dashboard. Very intuitive. Outbox log and large character limit.

Cons:

Some small bugs with removing old administrators. Adding more than one image.

Jennifer F.

Verified reviewer

Warehousing

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed November 2025

Amazing Service

it is so simple and we implemented with our HRIS so our new employees & termed employees flow over so I am not having to manually update contacts.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the ease of use and setup, the customer support is amazing and easy to work with. I love how we can set up triggers that automatically go out.

Cons:

There is nothing I can say I don't like. It is so easy and the implementation was a breeze. It is very user friendly.

Vendor Response

Hi Jennifer — thank you so much for taking the time to share this, and for being such a great partner to us. We’re thrilled to hear how easy the setup and implementation felt on your end, and that our team has been able to support you so well throughout the process. I especially loved hearing that the HRIS sync and automated triggers are making your day-to-day smoother. That’s exactly what we’re aiming for: helping you reach your frontline quickly without the manual lift 🙌. We’re grateful to be working with you and your team, and we’re here anytime you need us!

Replied November 2025

Mark M.

Verified reviewer

Construction

501-1000 employees

Used weekly for more than 2 years

Reviewed October 2024

Go Happy Texting Platform

I am very happy with their ability to constantly make improvements to their product. I have used their product over several years and have seen great improvements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It allows us to communicate with our frontline workforce in an easy and efficient manner that people are used to. I also love that it translates messages into different languages.

Cons:

I can't think of any. They do an excellent job with keeping customers satisfied.

Reasons for choosing goHappy

Better fit and features for our needs. They are an early adopter and have simplified the product.

Britny F.

Verified reviewer

Logistics and Supply Chain

10000+ employees

Used monthly for less than 2 years

Review source

Reviewed December 2024

veryHappy with goHappy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is next-level. I never have a question that goes unanswered, and our rep is always helping us understand how to use the tool more effectively. The tool itself is also very user-friendly.

Cons:

I would like to be able to upload one-off lists as a new "group" on my own. Our rep has been very helpful in getting this added, but add an extra step to the process.

Reasons for switching to goHappy

Integration was very clunky and we weren't getting the support we needed to be successful.

Nancy P.

Verified reviewer

Hospitality

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed June 2022

Love goHappy!!

The full circle support staff are amazing! They never make you feel like you are a bother or that you are asking a "dumb" question!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use the software for team communication. I love the ease of use and you don't have to be a "tech" person to figure it out. The support team, especially Nic, will drop everything to answer a question for us! They deliver what they promise!!

Cons:

There really is nothing that I don't like about the software. We are pretty simplistic in our needs and goHappy suites us just fine!

Reasons for switching to goHappy

It was so complicated to use, pricing varied so much, the bill itself was difficult to figure out and trying to get help from someone was insanely time consuming and frustrating.

Vendor Response

Wow! Thanks for your review, Nancy! Our motto at goHappy is 'simple tools get used' and we so appreciate the confirmation on the ease of use. Our team has loved seeing all the different ways your organization has leveraged goHappy! Even some unique cases that we have been able to share with other clients! Thank you again for the kind words! ~Nick

Replied July 2022

Shabnam A.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

goHappy has been a true game-changer for our organization

I have really had a fantastic experience with goHappy. They keep adding modules that continue to improve the frontline worker experience. I especially feel very valued as a customer. I have had the opportunity to speak with product managers and developers who really listen and want to know what additional features employers would like to see. They are not just trying to sell a product but are striving to improve our company's employee experience. For example, after gathering about 6 months of employee new hire survey data, some trends surfaced as common themes. Dan Burgess set up a call with me up to go over some of the trends we uncovered. What really impressed me on the call was that he not only wanted to highlight the trends, but he also wanted to brainstorm together to identify some possible solutions for negative trends. I continue to have a great experience with goHappy and look forward to a very long partnership.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

goHappy is easily one of the best vendors I have had the chance to work with in my career. Not only do they provide a product that improves communication and access to the information for frontline workers, but also, when their tools help uncover trends, they are there to help you find ways to improve your best practices and results. What I like most about goHappy is the ease of use. There are no passwords to keep up with and a simple link from a text can give frontline employees easy access to information.

Cons:

There is nothing I dislike about goHappy. I could probably say that what I like about least is the lack of feature that I would love to see, but chances are, within weeks submitting this review, they will be calling me to test out the feature!

Vendor Response

Thanks so much for the kind words, Shabnam! We love working with you and your team and appreciate your partnership. And you're probably right about us having that new feature soon! 😉

Replied July 2025

Emma M.

Verified reviewer

Retail

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed February 2025

Happiest with GoHappy!

10/10 great experience. Our account rep, [sensitive content hidden], knows all the ins and outs to this platform. He knows which questions to ask and makes our follow-up meetings enjoyable. It's not typical when a platform can make me excited for the future, but goHappy has definitely made me excited for whats in store! Thank you to [sensitive content hidden] and the goHappy team. You guys are the best!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoy the conveience of this platform, how user friendly it is, and how well-mannered and knowledgable the account reps are!

Cons:

Sometimes links can be tricky when sending messages

Vendor Response

Thank you for the kind words, Emma! We love working with you and are excited for the future together! 😀

Replied February 2025

Brian H.

Verified reviewer

Consumer Goods

201-500 employees

Used weekly for less than 2 years

Reviewed July 2022

I don't know how I survived without it!

The experience I have had with goHappy has been amazing! They have an incredible, fun team that communicates well and offers excellent service and follow up. The fact that I can get important information in the hands of every single employee with a few key strokes has been life changing from an HR perspective. Communication is one of the biggest challenges in any business. No matter what communication methods we tried in the past, someone always missed an important message. goHappy has been an invaluable tool to help bridge that gap. I can communicate with everyone instantaneously or I can send specific messages to targeted groups depending on the need. What a great tool!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is super easy to use, even for those of us that are not super tech savvy.

Cons:

I really don't have any cons. goHappy is constantly improving and adding features to their software.

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