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SurveyCTO 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

SurveyCTO
SurveyCTO
4.8
(12)

Pricing

Starting at $250.00 per month

About SurveyCTO

SurveyCTO is a data collection solution that helps businesses streamline processes related to survey creation, data classification, data encryption, visualization, and more on a centralized platform. It allows team members to create custom fields to capture several data types, such as GPS boundaries, QR codes, media files, signatures, audio clips, and device sensor data.

SurveyCTO enables employees to create, revise and test non-linear navigation and complex branching logic-based mobile and web forms. It allows business leaders to ensure data security by setting up private key encryption, single sign-on (SSO), and user roles, whilst maintaining compliance with GDPR guidelines. It also lets users manage reporting and data visualization operations by integrating the platform with several third-party solutions, such as Google Sheets, OpenFN, Zapier, and Tableau.

SurveyCTO Screenshots

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SurveyCTO Pricing and Plans

Starting price: $250.00 per month
Free Trial
Free Version

Basic

$250.00

flat rate, per month

Plan includes:

  • 10GB Storage
  • 5,000 Monthly Submissions
  • 100 Forms
  • Unlimited Devices
  • Unlimited Users
  • 24/7 Access to Expert Support
  • Public-Private Key Encryption
  • Standard GDPR DPA
  • Certified COD2 Compliance
  • Basic Offline Case Management

Pro

$350.00

flat rate, per month

Plan includes:

  • 25GB Storage
  • 10,000 Monthly Submissions
  • 500 Forms
  • Unlimited Devices
  • Unlimited Users
  • 24/7 Access to Expert Support
  • Public-Private Key Encryption
  • Standard GDPR DPA
  • Certified SOC2 Compliance
  • Server Location Selection
Read More

Advanced

$700.00

flat rate, per month

Plan includes:

  • Unlimited Storage
  • Unlimited Submissions
  • Unlimited Forms
  • Unlimited Devices
  • Unlimited Users
  • 24/7 Access to Expert Support
  • Public-Private Key Encryption
  • Custom GDPR DPA
  • Certified SOC2 Compliance
  • Server Location Selection
Read More

Enterprise

Pricing available upon request

Plan includes:

  • Custom Storage
  • Custom Submissions
  • Custom Forms
  • Unlimited Devices
  • Unlimited Users
  • 24/7 Access to Expert Support
  • Public-Private Key Encryption
  • Custom GDPR DPA
  • Certified SOC2 Compliance
  • Server Location Selection
Read More
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SurveyCTO Features

  • Popular features found in Survey
    Customizable Questions
    Customizable Templates
    Data Analysis Tools
    Data Import/Export
    Drag & Drop
    Email Marketing
    Feedback Management
    Question Branching
    Skip Logic
    Support Audio/Images/Video
    URL Customization
  • More features of SurveyCTO
    Access Controls/Permissions
    Activity Dashboard
    Alerts/Notifications
    Anonymous Feedback
    API
    Customizable Branding
    Data Cleansing
    Data Security
    Dynamic Content
    Mobile Survey
    Multi-Channel Distribution
    Multi-Language
    Multiple Question Types
    NPS Survey Structure
    Offline Response Collection
    Pulse Surveys
    Question Piping
    Randomization
    Real-Time Data
    Response Validation
    Survey Builder
    Template Management
    Third-Party Integrations
    Visual Analytics

SurveyCTO User Reviews

Overall Rating

4.8

Ratings Breakdown

5

83%

4

17%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.4

Functionality

4.9

Muneeba's profile

Muneeba F.

Verified reviewer

Research

Used weekly for more than 2 years

Review source

Reviewed January 2018

Survey making was never this easy

4

I have been using SurveyCTO since 10 years now. Initially, in my academic life and now in my professional life. SurveyCTO has been of immense help in my work. Being a manager of Operations, I have to take constant feedback from my clients and customers regarding risk. To explain the importance of risk I have to first ask them questions regarding Risk Management in an organization. This is when SurveyCTO comes into help. I use this software in designing surveys and the results in turn helps me in determining the level of risk my client is prone to. A must have software.

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
FREE! SurveyCTO is completely free to use. The website is extremely user friendly and is easy to understand even for first-timers. I have designed hundreds of surveys just like this which has made my career saving me a lot of time and resources. SurveyCTO itself calculates the results and analyses the findings. One thing I like the most about this software is the ability to first make surveys and then we can easily, by a link, forward it to our desired respondents via an email or a message.
Cons:
The price is a bit expensive when we switch our subscription to PRO or the upgraded version. This surely makes a lot of people to change their survey making software

Read More

IA

Isaac A.

Verified reviewer

Program Development

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed June 2021

With surveyCTO, we have doubled the quality of data we collect from the field

5

Every survey we have run with SurveyCTO has run without any major setbacks. The data preload feature alone was able to reduce to our post-survey data cleaning and analysis work by more than 60%. The very simple layout of the loading page also helps reduce time delays from navigation difficulties. I have enjoyed using SurveyCTO on all our recent survey activities.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
My favorite thing about SurveyCTO is how intelligent the software is. The kinds of editing and form design mishaps that would lead to form loading errors in other programs are adequately handled in SurveyCTO without affecting workflow. I also like that the newer versions have easy integration with associated software that can be accessed in just a few short steps.
Cons:
My least favorite aspect of SurveyCTO is that it does not have an automated variable-generation feature that would intuitively suggest names based on key words from questions. That would have been an excellent addition.

Reasons for choosing SurveyCTO

For the first project we used it on, it came highly recommended by our project donor as having worked considerably well for another of their funded organizations.

Reasons for switching to SurveyCTO

With newer versions, some of the data analysis processes I used to perform in Excel have become easier to integrate directly into the survey, allowing me to skip those processes

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James's profile

James K.

Verified reviewer

Research

2-10 employees

Used other for more than 2 years

Review source

Reviewed June 2021

Best Survey Builder and Data Management Software

5

SurveyCTO is a lifesaver and timesaver. It has been of great help in our work. As a researcher, we are always in constant need of data - quality data-, and I think SurveyCTO helps us get just that!

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
SurveyCTO is easy to use, it does not require very intense training. The features I love the most include the skip logic feature and question branching. Oftimes, our surveys tend to be relatively long, so skip logic helps us save the respondent's time and also minimize the tiredness that comes with filling surveys.
Cons:
Although SurveyCTO is great software, the major downside is the pricing. The subscription fee is on the high side. It literally expensive, and I think this prevents a lot of people from using it.

Read More

MA

Mark Senyo A.

Verified reviewer

Hospital & Health Care

201-500 employees

Used monthly for more than 2 years

Review source

Reviewed June 2021

Easy to design, even easier to administer

5

SurveyCTO has helped us tremendously. Before using SuveryCTO, we were conducting paper and text-messaging based surveys and had no way of ensuring security of our clients' data. However, after switching, not only have our surveys become more secure, but also better quality and more efficient. Lastly, it's like every time we are in the process of launching a new survey, we discover new features we didn't know of before that would make our work much easier.

Ratings Breakdown

3
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
SurveyCTO's multiple layers of data encryption and security was the most assuring part of using this software. Because of the highly sensitive nature of the data we collect in our health and client surveys, the advanced SurveyCTO data protection and security features to protect us from loss or unauthorized access in every stage of the process was the single most important consideration. With these, we conduct our surveys without any fear at all.
Cons:
The pricing is a bit high. And for the surveys that needed us to preload client data, the software delays a bit when being loaded. I think the load times could be slightly improved if there were filtering questions a user could use if the form might not require use of entire load of preloaded data.

Reasons for choosing SurveyCTO

Their assurances on data security were superior to all what we read from the other alternatives

Reasons for switching to SurveyCTO

The response collation process was entirely manual and very labor intensive. And not every user was able to provide us the answers we needed in the format we had requested.

Read More

MD

Mohammed Majeed D.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Handles the most sophisticated surveys with very little difficulty

5

SurveyCTO has helped me a great deal. From managing it for our research surveys, I have personally also played around with it for personal projects like a cooking assistance app, and a local date matching service. And the free trial services are also quite comprehensive.

Ratings Breakdown

5
Ease of use
3
Value for money
4
Customer support
5
Functionality
icon
Pros:
Survey CTO even though primarily a data collection tool, can be so easily modified to deliver a wide range of services for users including marketing and produce trading. And the interface layout is user friendly enough for easy adaptation to competently handle a multiple needs.
Cons:
The debugging and troubleshooting can be very frustrating when it comes to identifying the particular sources or causes for why a particular function is not being executed correctly. Other tools handle troubleshooting much much better than SurveyCTO.

Reasons for choosing SurveyCTO

They had more readily accessible resources online to help with our staff training and skills development.

Reasons for switching to SurveyCTO

It was a decision made by the organization to switch all our external respondent survey projects to a much more secure platform that provided better customer and client suppport.

Read More

MS

Mohammed S.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Almost all functionality still accessible in offline mode

5

My overall experience has been perfect. Overseeing our entire field operations used to be very overwhelming. But with SurveyCTO's many features for monitoring interview interactions such as random audio recording, I haven't had to spend so much time making sure my teams were doing the right thing per interaction. SurveyCTO's has made my time management much easier.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
My favorite feature about CTO is how easy it is to incorporate videos and other forms of multimedia into the questionnaire flow. Prior to choosing CTO, other software we tested would have videos freezing during play, requiring us to exit to play them externally from the device gallery before returning to proceed with interviews. CTO made it 1000% better.
Cons:
The generic versions downloadable from the playstore have always been awful. I have never really understood how the stock program can be so deficient compared to the customized one.

Reasons for choosing SurveyCTO

I wasn't on the decision making team, but I was rooting for SurveyCTO all the way because it was just more fun to use.

Reasons for switching to SurveyCTO

For the kind of survey we were building (which were highly interactive), SurveyCTO was just the best fit.

Read More

AA

Alhassan A.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed June 2021

For my first time, I really struggled to get used to the program

5

I think it was really great for us. With the help of my boss who was much better at picking it up than I was, we were able to prepare and launch our first survey on time and within the trial phase alone. That successful first attempt was what encouraged us to sign on for the paid package.

Ratings Breakdown

3
Ease of use
4
Value for money
3
Customer support
5
Functionality
icon
Pros:
I enjoyed using the video and audio functions of this software. Secondly, I also greatly liked the random auto-record feature when the user is filling out a questionnaire. This monitoring tool saved us a lot of budget spending since we didn't have to conducting random field monitoring visits as often as before simply to confirm that field officers were indeed visiting respondents and conducting the interviews the right way.
Cons:
Learning how to program the software was very difficult for me. I struggled to learn the programming language as it was my first trying out any form of coding. I initially thought it was going to be as easy and direct as simply copying and pasting in questions and answers for the program to do the rest by itself. It took me more time that we could spare to properly learn my way around the program.

Reasons for choosing SurveyCTO

The decision was made at the senior level so I wouldn't know exactly why it was so. But I am guessing it had something to do with budgetary concerns.

Reasons for switching to SurveyCTO

Senior Management of our organization had decided that Survey Monkey didn't quite meet our data security needs for the surveys we were conducting.

Read More

XA

Xorla A.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used other for more than 2 years

Review source

Reviewed January 2021

amazing features, quick learning time

4

We tried SurveyCTO for the first time when our M&E Coord. resigned and we didn't have anyone trained in using the more complex Blaise software we were using at the time. SurveyCTO seemed like a worthy replacement capable of replacing it but requiring less training or skills to deploy. And it was the right decision at the time.....as we were able to quickly train new staff and deploy within project schedule.

Ratings Breakdown

3
Ease of use
3
Value for money
5
Customer support
4
Functionality
icon
Pros:
They are quite responsive to feedback, and it shows in the frequency of update releases and improvements in overall features and functionality.
Cons:
The complexity of the platform. I believe that quite a significant percentage of the features that require a few lines of 'code' could be simplified into visual or non-code functions.

Reasons for choosing SurveyCTO

Product pricing, data security, ease of use, user reviews

Reasons for switching to SurveyCTO

our trained team member left the organization and we had to seek a less complex replacement with shorter learning time.

Read More

VR

Verified
Reviewer

Research

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed January 2019

A good data collection tool

5

I always used it in data collection during any survey project which has always given me fast and reliable data/information from the field

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
What I like most about the surveyCTO is the simplicity and user friendly
Cons:
It is not compatible with all type of phone

Read More

JL

Jeannette L.

Used unspecified for unspecified

Review source

Reviewed July 2015

Great tool for field research

5

I've been using SurveyCTO for a few months. The tool is very useful for us when doing field research. There is a learning curve to build the forms, but once you learn a few tricks, it becomes very easy and intuitive to use. I can quickly build forms. And when I download the forms from the survey, I can automatically get Stata clean-up files created. What a time saver! Above all, the customer service is outstanding. I don't think I've waited more than 10 minutes to get an email reply with a thorough answer to my questions. I've tried using free software based on the same platform, but having the customer service and a few more bells and whistles on SurveyCTO is so well worth the money.

Ratings Breakdown

4
Ease of use
5
Customer support

Vendor Response

Thank you so much, Jeannette, for the very kind review!

Replied July 2015

Read More

Showing 1 - 10 of 12 Reviews

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