SurveySparrow vs Zonka Feedback: Which is best for you?

user friendly UI that help us navigate through the dashboard easily even for our new joiners in the team

I dont know if this is a feature SS has but I dont like they don't have an option to create multiple links for different things, like one link for social media, one link for database, one link for free ads, etc.

Zonka Feedback offers easy navigation, comprehensive features, and a user-friendly platform

Moreover, when I contacted the support team they didn't want to give me a refund and now I am not even able to login to my account and my survey is not active !!!