Google Chat 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Google Chat

4.5

(2375)

Pricing

Pricing available upon request

About Google Chat

Google Chat is a messaging platform that helps businesses of all sizes establish individual and team communication across the organization. It enables team members to upload, share and collaborate on Google Docs, Sheets, Slides and other files in Google Drive.

Google Chat lets businesses configure virtual chat rooms, allowing staff members to streamline task assignment and progress tracking processes. The search functionality lets users access and review previous discussions and shared files. Employees can utilize Google Calendar and Google Meet to schedule and conduct meetings remotely. Additionally, with single sign-on and two-factor authentication methodologies, organizations can ensure secure user experience.

Google Chat comes with an application programming interface (API), which lets businesses integrate the system with several third-party applications. Professionals can manage business operations remotely via the Android and iOS applications. The vendor offers support via documentation, live chat and other online measures.

Google Chat Screenshots

Google Chat Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Google Chat Features

Popular features found in Team Communication
Audio Calls
Calendar Management
Collaboration Tools
Data Import/Export
Discussions/Forums
Mobile Access
Search/Filter
Third-Party Integrations
Video Conferencing
More features of Google Chat
Alerts/Notifications
API
Calendar Sync
Conferencing
File Sharing
Progress Tracking
Real-Time Chat
Reminders
Screen Sharing
Single Sign On
Task Management

Google Chat Integrations

Gmail

Integration rated 4.9 from 74 reviews

Google Drive

Integration rated 4.8 from 49 reviews

Google Calendar

Integration rated 4.7 from 49 reviews

Google Meet

Integration rated 4.7 from 43 reviews

Google Docs

Integration rated 4.9 from 33 reviews

Google Workspace

Integration rated 4.9 from 22 reviews

Google Chat User Reviews

Overall Rating

4.5

Ratings Breakdown

64%

26%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.4

Functionality

4.3

Aditya S.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Best chatting software for communication

Google chat has been a great software to communicate with client, colleagues and testers for us. I have been using it for almost more than a year and found it to be incredibly helpful, especially how it's connected with our gmail account.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to add someone and communicate with them by just using their email id

Cons:

We cannot see messages from a person if by mistake we block them

Reasons for switching to Google Chat

Telegram was not as secure as gchat. Also, it's much easier to use other google softwares in gchat as compared to telegram

Anna N.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Not Quite Slack, But Worth The Savings

This has been a helpful and cost-effective tool for our organization. We use it as our primary method of communication.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration with google workspace. They're still developing it and creating new features that are making it more useful regularly.

Cons:

It was a hard transition from Slack. It's harder to bring in non-employees and intehrate them into conversations with employees. Spaces have to be designated for employees only or open when you create them and you cant change this.

Reasons for switching to Google Chat

Slack was expensive and when we switched to gsuite, it made sense.

Venkanna swamy K.

Verified reviewer

Consumer Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Better after the update

Previously 5

Overall I would give 4 out of 5 and the app is trust worthy.

Ratings Breakdown

Ease of use

Previously 5

Customer support

Previously 5

Functionality

Previously 5

Pros:

The notifications. In old version, I don't used to get proper notifications for calls. The updated version is really good and easy to use. We don't need to segregate the group chats and personal chats from now. This is one of the good options given by the developers and I love it The best thing in this app is we can now get the mail ids easily. In older version, it was hard to find a mail id when we get a message from an unknown user and now there is no such problem. additional option- Pin the conversation this was no there in old version. Easy to share photos, Gifs and easy to create meetings. One more best feature is we can easily organize our events in calendars. The font change option is good. Slide left to unread and slide right to pin really good. Overall the new version is very good

Cons:

I would love to see the below options which are currently not available in Google chat. 1. Voice messages 2.Private/Temporary chat option There is one more problem which the developer team has to look into- video calls. The video calls quality is not really good in this version. I was expecting a changeover but the quality of video calls are still the same.

Aaron E.

Verified reviewer

Education Management

Self-Employed

Used daily for more than 2 years

Review source

Reviewed September 2024

Convenient integration but lacks uniqueness

Google Chat allowed us to communicate efficiently within Google Workspace, but it didn’t offer any unique features that set it apart.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Google Chat’s seamless integration with Google Workspace, make it convenient for people already invested in the ecosystem.

Cons:

We found nothing particularly special about Google Chat, as it lacks standout features compared to other messaging apps.

Bradley W.

Verified reviewer

Management Consulting

Self-Employed

Used daily for less than 2 years

Review source

Reviewed October 2025

A fine tool for collaborating

I use Google chat daily and have no issues with it. I wouldn’t personally choose it over Teams, but where clients use it, it causes no trouble and I enjoy working within it.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I work with organisations that make use of the Google Suite of tools, and therefore make use of google chat to work with them for instant messaging. Google Chat works great. It’s simple to use for messaging and video calls, provided a web based interface that’s useful when you’re not using the desktop or Mobile app, and functions flawlessly. It’s free, so value is exceptional. Notifications work well, document sharing works well, and whilst it wouldn’t be my first choice over MS Teams, it doesn’t come with any major issues or reasons not to use it.

Cons:

Two things: 1) I dislike the “quote in new thread feature”. I see why others may find it useful, but it’s not for me. 2) in the full interface it feels clumsy when you want to start a new chat with a new person. Just GUI refinement required.

Chad F.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

Instant messaging

Google chat is easy to use for creating communication space.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Google chat is easy to sign in using Google account and it's integrated with Gemini AI

Cons:

Google chat allows instant messaging and sharing ideas.

Reasons for switching to Google Chat

Webex suite is not easy for everyone and most people are familiar with Google chat.

Eric C.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed December 2024

Best Messaging System

Great product, I hope they continue to improve upon it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Much better than the Samsung version, interacts with other text messages much better.

Cons:

Notifications do not reflect read messages properly. Sometimes it shows I have an unread message but when I click on the notification, it is referring to an old message that I already saw.

Reasons for switching to Google Chat

To align and integrate with my other Google products.

Muhammad Daud S.

Verified reviewer

Financial Services

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed July 2024

Google Space team collaboration tool

Overall I found Google Chat easy to use, integrate, and train the staff. It is good for team collaboration, easy to share files, and create the workspace.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have tried different messaging apps and platforms and Google Chat so far is a very light and easy-to-use app. It offers a variety of features like Real-time Messaging, Spaces, File Sharing, Task Management, and Security. Recently Google Chat has also updated AI features.

Cons:

There is a limitation in integrating the codes and logs like Slack within Channels.

Reasons for choosing Google Chat

Cost, ease of use, and simplicity. Chat integrates seamlessly with Gmail, Calendar, Drive, Meet, and other Google Workspace apps which makes it easy for us to use all in one workspace.

Reasons for switching to Google Chat

Slack was expensive and cost more to run. The application takes a lot of RAM and slows down the process.

Sanjay S.

Verified reviewer

Business Supplies and Equipment

5001-10000 employees

Used weekly for more than 2 years

Review source

Reviewed June 2024

Seamless texting/communication

Overall experience with Google chat was excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing about Google chat is its easy and fun to use

Cons:

There is nothing much I liked least about Google chat

Reasons for switching to Google Chat

Cause it was easy to use without any restrictions or complications

Justin A.

Verified reviewer

Design

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed June 2024

Google Chat: Super Reliable, Always Fast, and Best of all, Free!

I always recommend using Google Chat (over Teams or Zoom) to my clients! Google space integration and reliability being the two prioritized factors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The title of my review says it all! But I also love the Google platform implementation and how easy it is to create a new meeting from my Google Calendar and link documents we are going to review.

Cons:

There's not much not to like tbh. Every once in a while I incur an inability to share my screen or a glitch, but often time I attribute that to my internet connection rather than the platform.

Reasons for switching to Google Chat

During 2020-21, Zoom became bogged down and IT response time diminished. Never had any issues with Google Chat and so switched over full time.

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