Temforce 2026: Benefits, Features & Pricing

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Overview
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Pricing and Plans
Features
Integrations
User Reviews

Overview

Temforce

4.9

(14)

Pricing

Pricing available upon request

About Temforce

Temforce is a cloud-based telecom expense management solution. Key features allow users to automate inventory management, create custom workflows, validate and process invoices and manage contracts.

Temforce enables users to automate the bidding process, as well as communication with suppliers and stakeholders. Additionally, the solution also allows automation of contracts to create new orders and manage the renewal pipeline. Managers can structure inventory IDs within the Temforce database into parent and child categories.

Temforce lets users monitor SLA breaches, run reports and create dashboards that display metrics such as overall spend. Users can also create customized dashboards, and displays include key pricing metrics and forecast budgets. The solution also provides a feature for outage diagnosis using carrier network maps.

Temforce offers services on a monthly subscription basis and customer support is available via phone and online messaging.

Temforce Screenshots

Temforce Pricing and Plans

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Temforce Features

Popular features found in Wireless Expense Management
Billing & Invoicing
Budgeting/Forecasting
Expense Tracking
Move/Add/Change Options
Procurement Management
Reporting & Statistics
Usage Tracking/Analytics
More features of Temforce
Access Controls/Permissions
Accounts Payable
Activity Dashboard
Activity Tracking
Ad hoc Reporting
AI Copilot
Alerts/Notifications
API
Asset Lifecycle Management
Asset Tracking
Audit Management
Benchmarking
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Compliance Management
Contract/License Management
Contract Negotiation
Cost Analysis
Cost Tracking
CRM
Customer Database
Customizable Reports
Customization
Data Import/Export
Data Storage Management
Data Verification
Discount Management
Financial Management
Fixed Line Compatibility
Fraud Detection
Generative AI
Historical Reporting
Internal Cost Allocation
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Invoice Processing
Metered Billing
Mobile Line Compatibility
Multiple Payment Options
Real-Time Data
Scheduled/Automated Reports
Self Service Portal
Split Billing
Supports WiFi Hotspots
Third-Party Integrations
Trouble Ticketing
Workflow Management

Temforce Integrations

ServiceNow

Oracle APEX

Google Authenticator

Coupa

Workday Financial Management

Okta

See all 7 integrations

Temforce User Reviews

Overall Rating

4.9

Ratings Breakdown

93%

Secondary Ratings

Ease of Use

4.7

Value for money

5.0

Customer support

5.0

Functionality

4.9

Elisabeth D.

Verified reviewer

Business Supplies and Equipment

5001-10000 employees

Used weekly for less than 2 years

Review source

Reviewed July 2019

A Great App for Telecom Invoice Validation

Temforce provides us with an easy and efficient way to process, validate and batch our telecom invoices on a monthly basis. The application has all of the financial features we need to validate if the invoice is correct, submit and track disputes across our inventory, raise accruals and cross charge our business users cost centers and even run a forecast report. Our global team uses the application to manage our telecom MACD, which automatically updates our inventory and identifies who we need to speak with to answer any of our invoice questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Temforce has enabled our business to simplify our telecom invoice process and has helped eliminate non-value add time. The application has all of the features we need and allows us to ensure our invoices are correct each month.

Cons:

Nothing. The app just works. Any special requests that arise are handled swiftly by the Temforce support team and are addressed within 24 hours or less.

Verified

Reviewer

Furniture

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

Ease of use and Centralized Management

Temforce has been a huge help to the management of network and telecom infrastructure. The initial cost savings were eye opening. Any issues and/or feature requests were met head on and resolved by both support and the founder. Temforce is in a class of its own.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being a global company with multiple locations and services around the world, we had not centralized location to manage circuit inventory and cost. Temforce brought all of that together for us in a simple platform. It brought huge cost savings and visibility to our network and telecom infrastructure.

Cons:

There were a few minor issues with configuration of the on-premise version. Most resolved in the SaaS deployment. Nothing support wasnt able to help us with.

Susan B.

Verified reviewer

Telecommunications

201-500 employees

Used monthly for more than 2 years

Review source

Reviewed July 2019

A great way to engage with our customers

I highly recommend Temforce for carriers that are looking for a way to streamline their communication with their customers. We’ve be able to cut out a lot of noise, receive feedback faster which has resulted in our ability to close deals faster. A great application for getting on the same page with your customer relationships.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

As a Telecom Carrier using Temforce is a great way for us to engage directly with our customers. With Temforce we’ve been able to engage in near real time with our clients to manage quotes, receive orders, provide order status updates and billing. Because Temforce has mandatory fields and was designed to collect key telecom and IT related information, the application eliminated a lot of the back and forth that occurs usually as a result of not having the information we need to either provide pricing or process orders. The ability for our entire pre-sales team to collaborate and view client request has been a huge time saver. Temforce’s @ comments feature is a great way for our team to send messages to the client too.

Cons:

Nothing, this product is very good and any issues that we experienced at the start were resolved very quickly.

Garam K.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 12 months

Review source

Reviewed July 2019

Consolidated Communication, Straightforward User Interface, and Flexible Usage

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TEMforce creates an environment in which communication between a company and its vendors is not only simple but also consolidated. The ability to go to one application to view the entire life cycle of a circuit is extremely powerful as it decreases wasted time and ensures accuracy. TEMforce is easy to use, adaptable, and intuitive.

Cons:

Nothing - TEMforce is great about reaching out for feedback and proactive in finding areas of improvement.

Verified

Reviewer

Internet

10000+ employees

Used daily for less than 12 months

Review source

Reviewed November 2018

The Best Network Spend App in the Market!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This app provides unparalleled levels of transparency to us, our stakeholders, and the company as a whole. We've never had a system this easy to use and this accessible to every corner of our organization!

Cons:

Nothing. The app allows a ton of customization - a requirement since no two networks are the same - and the support from our customer rep. and his team are best in class, without question.

Cliff H.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 12 months

Review source

Reviewed March 2019

Life Cycle Management

They approached the engagement through listening to our current process, our goal and the planned path to success. They provided honest and fair feedback on their solutions current capabilities and what could be added to meet our needs. It was a win win for both companies as we have the tool that nobody was offering, and they achieved an enterprise ready product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

(1) Cost effective and easily deployable solution (2) Solid foundation that was adaptable to our requirements (3) Solution is more than TEM, it is our life cycle tool for carrier related activity

Cons:

The UI needs a little modernization in relation to feel and touch.

Jonny S.

Used daily for more than 2 years

Review source

Reviewed May 2017

Quick, Simple, Painless

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having acquired lots of different sources of circuit inventory from our legacy bases, Temforce was the perfect tool for our business. Using the software, we were able to easily consolidate all of our circuit inventory into one single accessible view.

Cons:

Patrick M.

Verified reviewer

Telecommunications

5001-10000 employees

Used other for less than 6 months

Review source

Reviewed June 2020

IT service management at its finest

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My client uses this software and being a vendor, I log-in to update and stay on top of our services/projects and avoid email clutter. It's easy to use, and even customizable, for any size company. the user interface is very friendly and I will be recommending to many other clients simply for the fact I'm tired of hearing, "I don't know when my (other) contract expires", or even worse, "I can't find (XYZ) contract!"... this 'set-it-and-forget' type software does all the managing for you.

Cons:

I haven't used the software enough to make (find) a critique, however, after speaking with [SENSITIVE CONTENT HIDDEN], I'm fairly comfortable that if I had a complaint, he'd fix it!

Steve H.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2019

Great Platform, Great Support

Temforce allows us to quickly and easily manage our telecom spend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team at Temforce is highly knowledgeable and very responsive. They have been great to work with and assisted us every step of the way to get our data loaded. Intuitive Easy Nice dashboard Alerting

Cons:

There really wasn't anything that we did not like about this software.

Rita A.

Verified reviewer

Newspapers

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed August 2020

Great Dashboard with Deep Dives

Ease of use is my biggest Pro

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Temforce is a great tool to track down Telecom expenses. The software comes along with a set of services that help us manage our telecommunications costs. The dashboard helps me to understand trends in spend. [SENSITIVE CONTENT HIDDEN] and his team are flexible and can easily rebuild reports layout if needed.

Cons:

Nothing - I'm fairly comfortable that if I have any issues, the team will definitely fix it.

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