VSee Clinic 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews
Popular Comparisons

Overview

VSee Clinic

4.1

(70)

Pricing

Starting at $29.00 per month

About VSee Clinic

VSee is the telehealth system used by NASA Space Station, McKesson, GE, Optum, DaVita, Trinity, and 2000+. Dedicated to simplifying the logistics of delivering distance healthcare, we believe telehealth is key to increasing access, lowering costs, improving patient outcomes, and reducing physician burnout.

At VSee, we understand that each organization, each health system, and each practice has its own workflows that don't fit a one-size fits all platform. Over the past 10 years VSee has developed over 250 points of configuration without coding, so you can quickly deploy and scale a warm and efficient online experience adapted for your patients, providers, and non-clinical staff.

VSee also offers an integrated omni-channel experience for video, voice, chat + medical exams and remote patient monitoring. It is the only telehealth platform that owns it's own video engine, allowing it to natively support simultaneous streaming of video faces and medical peripherals (e.g. digital otoscopes, EKG, ultrasounds), remote PTZ control, and lossless screensharing of medical images.

VSee’s workflows are highly configurable and have been set up for urgent care, ER diversion, telepsychiatry,...

VSee Clinic Screenshots

VSee Clinic Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Free Forever

$0.00

flat rate

Plan includes:

HIPAA BAA
Knowledge Base & Email Support
Live Annotation Requires a Download
No Download
One-Click Video Calling
Screenshare + Live Annotation
SMS Patient Invite
Unlimited 1-1 Video Calls
Virtual Waiting Room

Plus

$29.00

flat rate, per month

Plan includes:

HIPAA BAA
Virtual Waiting Room
Intake + Telemedicine Consent Forms
No Download, 1-Click Video Calling
Unlimited 1-1 Video Calls
Unlimited Group Video Calls
Phone switching
Screenshare + Live Annotation
SMS invites and reminders
Credit Card Payment

Premium

$49.00

per user, per month

Plan includes:

Shared waiting room
Shared appointment scheduling
Queue management
Customizable intake forms
Notes charting
ePrescribe (add-on cost)
Drag-and-drop analytics dashboard
Call Reports & Analytics
Add/remove providers and roles

Enterprise

Pricing available upon request

Plan includes:

Call Reports & Analytics
Email
EMR Light & Eprescription
Insurance Verification & Claims Submission
Live Chat
Multi-Provider Walk-in Waiting Room
& Phone Support
Remote Patient Exam
Remote Patient Monitoring
Uber-Style Load Balancing Over Hundreds of Thousands of Providers

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VSee Clinic Features

Popular features found in Telemedicine
Appointment Management
Billing & Invoicing
Charting
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Multi-Provider Practice
Online Forms
Payment Processing
Practice Management
Self Service Portal
Video Conferencing
More features of VSee Clinic
Activity Dashboard
Alerts/Notifications
API
Appointment Scheduling
Calendar Management
Chat/Messaging
Claims Management
Client Portal
Customizable Branding
Customizable Forms
Document Storage
Electronic Payments
Email Reminders
File Sharing
For Medical Purposes
Live Chat
Mobile Access
Mobile Alerts
Monitoring
One-to-One Messaging
Reminders
Remote Treatment Planning
Reporting & Statistics
Scheduling
Surveys & Feedback
Two-Way Audio & Video
Virtual Waiting Room

VSee Clinic User Reviews

Overall Rating

4.1

Ratings Breakdown

46%

31%

14%

Secondary Ratings

Ease of Use

4.0

Value for money

4.1

Customer support

4.0

Functionality

4.0

Verified

Reviewer

Mental Health Care

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed March 2020

Helps to provide mental health and overcome geographical barriers in a secure manner

Overall, I have had a positive experience with VSee. Honestly, I don't know what other software exists on the market for secure communication between mental health professionals and clients, but VSee is fairly easy to use and easy for client's to figure out or be guided through.

Ratings Breakdown

Ease of use

Functionality

Pros:

I most like how easy VSee was to set up on my computer as a user. Also, once it was installed, I was invited to test the video and sound quality prior to any meeting or calls. This provided a measure of confidence prior to the meeting beginning.

Cons:

My least favorite part of this software is that it seemed to lag quite a bit and quite often there was a echo with the other person I was speaking with. Sometimes it was fixed by plugging in headphone, sometimes not. Also, it was very sensitive to bandwidth and freezes up easily. Thankfully, it flashes red if it is frozen.

Jane H.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 2 years

Reviewed May 2021

Excellent Software

During the pandemic, I have been just as busy as I was before because my appointments are now virtual. Many of my clients love that they no longer have to drive to my office, which saves them time by not having to travel. Clients have also taken a break at their work to come online for their appointment. Even though I am back in my office about half of the time, I still plan to use VSee for the remainder of my appointments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

During the pandemic I began doing telemental health. I knew I wanted a program that was HIPAA compliant and had heard of VSee in a continuing education workshop I had taken several years ago. After researching several other platforms, I choose VSee and have been so glad that I did. It's very user friendly and provides a secure network for both messaging and video conferencing. My clients love it, especially because it is easy to use. It's easy to send out the invitations the evening before their appointment to join at a certain time and it also reminds the client of their appointment.

Cons:

There have been a couple of times that I've had trouble connecting with my clients; however, the technical staff is exceptional and easily was able to fix the problem.

Reasons for choosing VSee Clinic

I believe the features of VSee were superior over the other products I evaluated. VSee continues to update their program and provide additional services.

Vendor Response

We appreciate the kind words Dr. Hayes. We are thrilled to hear that you find our software user friendly and that it provides you a secure network to connect to your clients. It's always humbling to hear how we're able to help our customers. Have a great day, and thanks for the review!

Replied May 2021

Krista T.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Reviewed May 2021

Secure HIPPA compliant Telehealth needs some improvement

Okay. I often have to call a client back at least once, due to the client not having audio. Sometimes, we have to switch to Zoom. I would prefer to avoid this problem.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I value that this VSEE software is HIPAA compliant. I appreciate all you all do to help me provide telehealth to so many during this pandemic. You all are amazing and so helpful to me and my clients!

Cons:

My clients have a hard time with the onboarding. My long term clients have shared that the VSEE app was easier than the web based software that I purchased. Clients like to be able to go back to VSEE messages, which can be viewed on the VSEE app, but are not available after the web based telehealth sessions. My teen and child clients like to share music videos. I also like to share educational psychology videos like Ted Talks and videos on Class dojo on emotional coping. I like that I can share my screen and the client can too. However, the shared screen view is tiny and the client can not read the worksheets or hardly see the videos I am showing. Further, the client is unable to hear the audio from the video. VSEE only allows audio output from the client and the provider. It would be so incredibly helpful for VSEE to work on allowing videos to be heard. Many of my clients have youtube channels, as do I where we create and want to share videos. Please consider this for future sessions. Clients also like how zoom offers a video background to provide more privacy. This would be a great option for VSEE as well. Thanks for the chance to provide feedback.

Reasons for switching to VSee Clinic

Due to HIPPA software.

Vendor Response

Thanks for taking the time to write a review Krista. We are sorry to hear that your clients have a hard time onboarding and we'd like to thank you for your numerous suggestions on how we can improve our product. We will be passing your comments on to our product team. We want to make sure your voice is heard as we continue to improve, and hope you won't hesitate to reach out if there's anything we can do to make this better. Thank you again

Replied May 2021

Sarah H.

Verified reviewer

Computer & Network Security

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Fantastic Product

This product was easy to use, you can walk patients right through signing in. I also like the feature of using VSEE internally when employees worked from home. It was easy to screen share, destop share, and send documents back and forth.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I used this software in the medical field during and after the pandemic. It was the easiest product that I reviewed and the providers were extremely happy with it.

Cons:

Absolutely nothing, best product for telemedicine I have found. I highly recommend it to anyone looking.

Dolores A.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 2 years

Reviewed May 2021

Reliable Service

I am able to see people during the pandemic without risk and am confident that confidentiality is preserved. I tried Psychology Today's app and Doxy.me but have stuck with VSee because they communicate when there are difficulties and fix them in a timely way.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

VSee was my first choice for Tele-Behavioral Health as the US government has it on a HIPAA approved list. I found their support to be helpful as I needed guidance. They do regular maintenance which they announce in advance and also announce issues as they occur. My clients have had no trouble with installing the app and it is reliable . I have liked the fact that they are continually upgrading and problem solving to mae the app more user friendly.

Cons:

It could me more intuitive. Psychology Today's app is more intuitive and given the pandemic, it was difficult at first for a computer neophyte to learn how to use it. The manuals need to be written so anyone can figure things out easily.

Vendor Response

Thanks for writing and letting us know your thoughts about our product Dolores! We are really glad to hear that you have been consistently using our product considering you've tried several platforms as well. We hear your desire for VSee Clinic to be more intuitive and this is something we aim to improve on. We've already passed your comment to the product team for their review. Thanks again for the feedback!

Replied June 2021

DAVID D.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Reviewed May 2021

Made it easy

I like the fact that Clinic interacts and alerts me in my downloaded version of VSee Messenger

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This was the first telehealth video platform that we used after experimenting with Skype. I found the platform to be user friendly and I liked the security of an offered BAA. Clinic is an updated cloud-based version of the original VSee Messenger platform. As a not for profit organization we have found the free version sufficient for our purposes because we had an existing scheduler -- but I would imagine the paid version with the upgrades would be great for new users.

Cons:

At first it had some glitches in performance -- but that got better in time. Also, originally the user had to download the VSee Messenger program to their computer, but with Clinic it is a cloud-based link much like Zoom.

Vendor Response

Thanks for your feedback on VSee Clinic David! We are thrilled to hear that you find our product user friendly and find security in our offered BAA. We aim to improve our product over time so we apologize for the glitches you've encountered. Thanks again for your feedback!

Replied June 2021

Tracy S.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 2 years

Reviewed May 2021

Vsee Clinic Review

Good service. Usually in the afternoon I get kicked off or my clients do, which I'm assuming it has to do with the amount of people on the web.

Ratings Breakdown

Ease of use

Functionality

Pros:

You don't have to download software for it to work. It is the same link each time, which prevents confusion from clients. It can be used on many different devices. The client can sit in the virtual waiting room until you are ready for the session and you can send them messages if needed.

Cons:

I use the free service due to other financial costs since Covid started. I would like to have a whiteboard to use with clients & possibly allow more than one participant. I do couple and family sessions and since Covid each person may not be in the same location so a need for 2 different participants is needed. Since this isn't a feature on the free clinic, I resort to using other platforms that may not be as HIPAA secure as Vsee clinic.

Vendor Response

Thanks so much for taking the time to write this review Tracy. We are thrilled to hear that you liked our no-download feature as our team worked hard to make this available. However, we are sorry to hear that you get kick out of the call or your clients mostly in the afternoon. We shared your feedback to our product department. Thank you again for your feedback.

Replied June 2021

Amy l.

Verified reviewer

Medical Practice

Self-Employed

Used daily for more than 2 years

Review source

Reviewed January 2021

Gone downhill

The response to my issues have varied from its consumer issue, to I am wondering why, or can I come into your appointment and check out the issues (SO INAPPROPRIATE!!!!), to well just switch to Chrome and it will be fine. I guess they are trying but I don't see any thing getting fixed and working for the longterm.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It seems fairly easy for my clients to set up and access on a weekly basis. BUT I do send new clients a guide with screen shots of what to expect to make it as easy as possible.

Cons:

Since 12/2020 the entire system has began having excessive technical issues. I have had repetitive issues with connections, lag with voice and video despite the network saying good connection, error messages about appointment being over after 15min of meeting when the appointment is set to one hour, pixelizing video feed despite good networks, weekly emails about the system being down, maintenance patches to fix issues that make things worse, and other small issues which add to a high level of frustration.

Michael K.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 2 years

Reviewed May 2021

Great Free Video that Meets HIPAA Requirements

For a free version that is HIPAA compliant, VSee is great! I don't need or use (or long-for) the bells and whistles that paid versions of video platforms offer. But, I am limited to seeing one client at a time: no groups for me using VSee (or most other free HIPAA compliant platforms). A client list would be handy, but I do fine without one. Other well-known and popular platforms (Whatsapp, Skype) that are available to the general public provide better quality, but they are not HIPAA compliant. At some point, that will become an issue for therapists. I found that the free version of Zoom adapts better to low bandwidth. I use Doxy, Zoom and Whatsapp as well.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

VSee has better video and quality than other free platforms. It also has a volume control. VSee allows me to use a quality HIPAA compliant platform for free.

Cons:

I have been using VSee Messenger. For some reason, I cannot not get VSee Clinic to work for me. The Clinic version seems to have more clinical features such as a call list. Instead of having a list of clients that I frequently call, I text or e-mail clients a link. But, this is little problem at all.

Verified

Reviewer

Individual & Family Services

2-10 employees

Used daily for less than 12 months

Reviewed June 2021

Helpful