TravelDesk 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TravelDesk

4.6

(10)

Pricing

Pricing available upon request

About TravelDesk

TravelDesk is a travel agency management system that streamlines travel agency sales, management and operations. It manages tour inventory, product sourcing, reservations and ticketing, CRM and sales management, comprehensive reporting, staff management, payroll and accounting operations.

TravelDesk Screenshots

TravelDesk Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

TravelDesk Features

Popular features found in Travel Agency
Accounting Integration
Booking Management
Central Reservation System
Client Management
Electronic Payments
GDS/OTA Integration
Multi-Currency
Online Booking
Pricing Management
Quotes/Estimates
Reporting/Analytics
Supplier Management
More features of TravelDesk
Activity Dashboard
API
Calendar Management
Channel Management
Communication Management
Customer Database
Discount Management
Dynamic Content
For Travel Agencies
Invoice Management
Itinerary Creation
Payment Processing
Policy Management
Reservations Management
Sales Pipeline Management
Status Tracking
Third-Party Integrations
Travel Management

TravelDesk Integrations

Cloudbeds

Stripe

Rezdy

ResPax

FareHarbor

TravelDesk User Reviews

Overall Rating

4.6

Ratings Breakdown

80%

10%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.3

Functionality

4.3

Have you used TravelDesk and would like to share your experience with others?

Verified

Reviewer

Leisure, Travel & Tourism

51-200 employees

Used other for more than 2 years

Review source

Reviewed April 2019

The best travel booking system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- simple layout - instant booking confirmations -easy cash-out function -Live availability - Ability to shuffle products - Commission tools - Great reporting

Cons:

- Occasionally freezes but overall is not an issue

Emma M.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Exceptional Search Functionality & Agent Support

I really enjoy using this platform and encourage a lot of other businesses to do the same. I am getting more and more access to a lot of live availability on products, which again is such an efficient way to work. Highly recommend giving this a go!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Emailing quotes directly to the client with a secure payment link has been really valuable. Not only is it super easy but saves time.

Cons:

Access to international products and suppliers could be improved, however, I still feel I am able to sell the South Pacific really well.

Tim K.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2020

Complicated and time consuming

Not good at all. Do your research, way easier programms for agents out there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What was really goof when I used this software was the comment section where every team member could leave comments about bookings.

Cons:

The payment system is complicated. It's hard to find the right products. You get logged out quiet often and then have to find all products again.

Cristina G.

Verified reviewer

Leisure, Travel & Tourism

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

creating quotes/availability

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a very easy system to use, especially for new staff member as every information is in there, for example specifics of the product, any extra costs, inclusions, group size, age recommendation etc.. It is a quick way to have all the information to close a sale without calling a supplier every single time.

Cons:

Most of the time has issues with live availability with accommodation, Whimit passes (Greyhound). For example when editing a quote and wanting to change the days for the accommodation, it doesn't show anymore availability and I would need to remove the product from the cart, sign off and on and re-editing the quote adding again the product. For what concern the Whimit, after booking the pass through the portal I can't find the booking in the product and can't link it to the cart. Few issues that if solved can really help an agent saving time.

Jonathan K.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Travel Desk Review

I honestly believe this is the best operating system i have used to date. A one stop shop for everything from Rostering, reviewing time sheets, booking over 6000 products to online payment gateways all make Travel Desk the ideal solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy of use, functionality and instant live bookings are the highlights of using this booking system.

Cons:

Speed can be slow from time to time, however i believe this is a work in progress.

Ben H.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

TravelDesk

Overall the system is improving consistently

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is extremely easy to use with this being like a shopping cart system.

Cons:

If we were able to have tours with more live availability these would improve the functionality and ease of booking products. Conversion rate between various countries in comparison to online sites and bank conversion pricing

Patric S.

Verified reviewer

Business Supplies and Equipment

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Great Online Booking System

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is very easy to use, if you need any help there is an Online team that you can contact anytime and they are very friendly and helpful

Cons:

sometimes live availability is not working properly and quotes cant be processed. Accommodation prices change depending on the dates

Sara C.

Verified reviewer

Leisure, Travel & Tourism

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

How did we book travel before Travel Desk???

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Live availability making booking 10x more efficient. All products and info in one place. Easy to use checkout cart.

Cons:

Occasionally there are system glitches but the support team have always been quick to fix these.

Kayleigh W.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Great service!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The live availability and ease of booking

Cons:

It can sometimes be a little glitchy, but they generally work it out very quickly!

Briohny P.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

TravelDesk

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

- Live availability on a wide range of products, can book at the click of a button - Straight forward and easy to learn - Good layout for functionality

Cons:

Sometimes can be a bit glitchy, but the support team are great at getting this sorted out when needed.

Showing 1 - 10 of 10 Reviews