ArtifaxEvent 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if ArtifaxEvent is right for your organization?

Our Museum Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ArtifaxEvent

4.1

(13)

Pricing

Starting at $296.00 per month

About ArtifaxEvent

Artifax Event is a festival management software that helps businesses with event planning, finances, room bookings and tour scheduling. The platform enables managers to schedule events across calendars using a drag-and-drop interface.

Administrators can create and email personalized letters, contracts, proposals and invoices to clients. Additionally, Artifax Event allows teams to capture contact details and track interactions with clients on a centralized dashboard.

Artifax Event lets businesses integrate the system with several third-party applications including Tessitura.

ArtifaxEvent Screenshots

ArtifaxEvent Pricing and Plans

Starting price: $296.00 per month

Free Trial

Free Version

Basic

$296.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

ArtifaxEvent Features

Popular features found in Museum
Contact Management
Digital Asset Management
Event Management
Fundraising Management
Gift Shop POS
Inventory Management
Membership Management
Product Catalog
Ticketing
More features of ArtifaxEvent
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Artist Management
Attendee Management
Billing & Invoicing
Booking Management
Calendar Management
Conferences/Conventions
Contract/License Management
Credential Management
CRM
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Document Management
Email Management
Email Marketing
Email Reminders
Employee Management
Event Calendar
Event Scheduling
Exhibit/Vendor Management
Financial Analysis
Food & Beverage Management
For Film Festivals
For Museums
For Music Festivals
Mobile Access
Multi-Facility
Payment Processing
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Reservations Management
Resource Management
Role-Based Permissions
Room Block Management
Sales Management
Sales Reports
Sales Trend Analysis
Staff Management
Staff Scheduling
Task Management
Third-Party Integrations
Transportation Management
User Management
Vendor Management
Venue Management
Volunteer Management
Weddings/Parties

ArtifaxEvent Integrations

Tessitura

Spektrix

ArtifaxEvent User Reviews

Overall Rating

4.1

Ratings Breakdown

46%

31%

15%

Secondary Ratings

Ease of Use

3.6

Value for money

3.9

Customer support

4.5

Functionality

4.2

Emily R.

Verified reviewer

Performing Arts

51-200 employees

Used daily for more than 2 years

Reviewed November 2018

Compliments our work flow well.

Having Artifax Event allows us to work remotely and still be able to access our calendar and continue to manage our four venues, even if we cannot be physically in the office. This is beyond important as we have many members of our organization who travel and need quick access to our calendar. The North American Artifax User Summit is an incredible opportunity to meet other facilities that use the software and learn from them, but it also allows us to meet with the members of the JCA team as well as a representative from Artifax.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

After a very short basic training course it is easy for new users to start using Artifax to find information they used to have to ask for which streamlines requests and helps manage our time better. The ease of access with Artifax Event being on the web allows for travel or inclement weather to not slow down the fast pace at which we work. There is also a great community around Artifax and having a message board with information on how to use features as well as a place for users to suggest improvements.

Cons:

There have been growing pains in our upgrade from our former Artifax edition, and trying to streamline the data that is incorporated with the new platform. Sometimes we cannot remove a field because it would delete all historical information, but we no longer have a use for it, so we have to find another way around that, however whenever we have encountered this the JCA team always provides suggestions on ways to work around the issue we are having, which is immensely helpful.

Elizabeth L.

Museums and Institutions

51-200 employees

Used daily for more than 2 years

Reviewed October 2018

excellent for manging dozens of business uses and thousands of events

Artifax has allowed us to streamline many processes and ensure that everyone is working with the same information when making decisions. It's reporting functionality has also enabled us to auto-generate contracts, itemized invoices, schedules, letters, marketing materials, and much more with rich amounts of detail coming from different areas of the database. Best of all, Artifax is now so entrenched in our way of working that our end users often immediately ask (and hope!) that a business challenge they've encountered might be solved most easily by the software before considering other options.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Artifax's flexibility is one of the key reasons it works so well for our organization -- it's breadth of built-in features allow us to manage all facets of our work from booking spaces and capturing programming details to creating staff schedules and tracking guest travel and accommodation, and almost everything in between. But there's also a level of customization available in Artifax that allows us to tweak those built-in features to maximize how we work in the software in a way that is wholly unique to our needs as an organization.

Cons:

Our biggest challenge with Artifax is managing user expectation; they're often so used to Artifax being able to do pretty much whatever it is they need that they're surprised by the odd occasion where we can't find an Artifax-based solution to a problem they might be having.

Tom H.

Verified reviewer

Entertainment

51-200 employees

Used daily for more than 2 years

Reviewed April 2019

The most user-unfriendly software I've ever had to use

Horrible. We have realized zero business benefits. Even though it is the "official" calendar, many in this organization maintain their own separate calendars because it is so unusable for so many. This has actually made our situation worse than it was before.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

lots of flexibility and options, and different ways to view things.

Cons:

I don't even know where to begin. It's difficult to pick just one thing, so I'll just go with the interface. There is no standard calendar view that gives a decent overview of what's happening. There are multiple ways to enter certain types of information, but they are confusing, ambiguous and inconsistent. User interface is horrible, and navigation and data entry seem to require at least three times the number of mouse clicks than should be necessary. Will log you out after a period of inactivity, but doesn't notify that a logout has occurred, so you can continue to enter data, only to find out about the logout when you try to save, and of course, it's not saved. Has no in-app communication/notification tools, so any notifications of new events, changes, etc. must be communicated in other ways. Seriously, I can't NOT recommend this software enough.

Verified

Reviewer

Music

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Essential software for anyone managing a large venue with multiple events

Allows us to manage a large number of events across a large number of spaces relatively easily

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Artifax as an organization know their industry well, they have lots of experience and understand their client's needs. My experience is with their classic software, so can't comment on their latest release, but has been working for 10 years solid.

Cons:

A little outdated and clunky, but again, that's based on an old version of the software, so not a true reflection of what the current version may be like

Sara B.

Verified reviewer

Performing Arts

11-50 employees

Used daily for more than 2 years

Reviewed October 2018

Record keeping and Outlook calendars

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Artifax 4 has been a marvelous addition for our staff. We are able to utilize the software for keeping our day to day calendar as well as using the documents function and custom reports to help us catalog information. Record keeping within the software continues to be valuable as shows make their way back to us after a couple of years. It gives our production managers a springboard for the show by having all pertinent information in a central location. I also love having the ability to now pull up our venue calendar on my phone through the new Outlook functions.

Cons:

The biggest con is that at first sight, the software can seem daunting to new users. There are so many levels in the program, that on the surface it isn't always the most user friendly. It tends to scare off staff who are not as familiar with the program.

Verified

Reviewer

Music

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Some of the least intuitive software we have

We manage our spaces through Artifax and have the rule that if it isn't in Artifax it isn't happening. However, we are now looking to replace it with another product as it is so cumbersome and expensive to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It allows us to manage multiple rooms and venues and the whole organisation can view the events

Cons:

Expense. This works on a per user licensing model, which is a fantastic way to haemorrhage money. Reporting: All reports come in RTF format. This is utterly useless and means we spend a large amount of time and energy converting reports to something useable.

Reasons for choosing ArtifaxEvent

At the time, it was the most appropriate option for the organisation. We no longer believe that to be the case.

Elizabeth M.

Verified reviewer

Museums and Institutions

11-50 employees

Used daily for more than 2 years

Reviewed October 2018

Excellent product with some quirks

I love Artifax. Aa a non IT person, but primary user, I was able to build the system easily with Customer support and guidance. We have now been slowly building our database to help us automate everything! The issue for us is our manpower keeping up with the changes!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-ease of use and programming - reactive support from knowledgeable staff

Cons:

- more robust reporting inherent in the system. - Would like an open source API for report building - Better way to track budgets and targets. A P and L.

Nicki H.

Verified reviewer

Performing Arts

51-200 employees

Used daily for more than 2 years

Reviewed January 2019

Artifax is awesome!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At my organization, Artifax made it possible for us to stop doing double, triple and even quadruple data entry of the same information about space use.

Cons:

Once you get to know the software, it is easy to use, but at first it can seem a little daunting. The customer service/onboarding is great though.

Laura M.

Verified reviewer

Entertainment

51-200 employees

Used daily for more than 2 years

Reviewed May 2019

Great Venue and Calendar Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How customizable Artifax is- whenever I have an idea for a custom report or tracker, it is able to be accommodated. The developers are incredibly passionate and knowledgeable of the system and that shows when I am making requests.

Cons:

It is not inherently intuitive. This is a comment I receive a lot from our staff. The system does require some basic knowledge of key terms as well as basic navigation knowledge.

Matthew F.

Verified reviewer

Performing Arts

51-200 employees

Used daily for more than 2 years

Reviewed April 2019

Artifax Review