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Shepherd vs VisionVPM

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Shepherd vs VisionVPM: Which is best for you?

Updated December 14, 2025
4.7 (87)
4.4 (25)
Starting Price
$299.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Payment Processing
5.0
Live Chat
4.83
Appointment Scheduling
4.80
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Patient Records Management
5.0
Billing & Invoicing
5.0
Appointment Scheduling
4.75
See All
Integrations
WaitWell
WaitWell
Talkatoo
Talkatoo
Greenline
Greenline
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RxWorks
RxWorks
RoboVet
RoboVet
Covetrus Impromed Equine
Covetrus Impromed Equine
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Pros / Cons
  • SOAPs are easily written, readible, and records are easily sent to referring DVMs which makes managing patients between doctors and practices very efficient.
  • Still having some issues with the transcription service--sometimes it won't fill in (just spin) and it always records the weight in kg even if the settings are set for lb.
Read more
  • When i first started using Vision, over 10 years ago, the customer service was easy to access with a quick phone call at any time of the day but over time it got harder to get someone on the phone and it's common to have to leave an email and wait for someone to get back to you.
  • There are some ways in which the product isn't very intuitive (no directs links from some windows to others).
Ease-of-Use
Highest performing feature
in the comparison
4.9/ 5
4.4/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5
4.2/ 5
Customer Support
Highest performing feature
in the comparison
4.8/ 5
4.3/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad