AR Genie 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

AR Genie

5.0

(1)

Pricing

Pricing available upon request

About AR Genie

AR Genie is a cloud-based augmented reality software that helps businesses provide training and remote assistance, and analyze machines set up on a unified platform. The solution integrates with AR glasses, enabling technicians to receive real-time guidance and visual annotations in their field of view.

By overlaying virtual elements onto the real world, AR Genie visually guides users through complex procedures, step-by-step instructions, and troubleshooting processes. Key features include third-party integrations, backdrop, video support, and superimposed objects.

AR Genie Screenshots

AR Genie Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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AR Genie Features

Popular features found in Customer Support
CRM
Email Management
Knowledge Base Management
Live Chat
Service Level Agreement (SLA) Management
More features of AR Genie
Annotations
Chat/Messaging
For Training/Education
Real World Backdrop
Superimposed Objects
Troubleshooting
Two-Way Audio & Video
Video Call Recording
Video Support

AR Genie User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used AR Genie and would like to share your experience with others?

Abhishek S.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

Serve your customers anytime, anywhere

As a result of integrating this technology, our company was able to significantly increase maintenance productivity while maintaining our commitment to ensuring client happiness.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our organization offers a wide range of auto repair services. We recently expanded our solutions by incorporating remote support using AR Genie. Customers can have their cars remotely monitored during a breakdown using AR Genie remote assistance. All customers need to do is connect to an encrypted video session from their mobile phone or tablet and follow the instructions provided by our technician, who will guide the customer via 3D annotation on live video and can also share photos, videos, and PDFs in real time. Customers can now conveniently repair their automobiles on the go with this unique solution, removing the need to wait for field technicians to arrive.

Cons:

Though till now it has worked great for us and we did not find any issues, the tool is constantly getting better.

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