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800.com vs Talkroute: Which is best for you?
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Features
- Having a dedicated business line with tracking, voicemail, and call analytics has helped me stay organized and never miss important calls from customers.
- The one thing I didn't like was that I entered a number that I wanted to use and when I typed it in, since that exact number was not available it abbreviated the number for me, but didn't notify me to either change the number or give me a heads up that the number was going to be altered a bit.
- Their customer service is the worst int he industry, unhelpful, disrespectful, ridiculous.
- They responded by telling us they don’t offer any support or credits unless the issue is ongoing for 24 hours. If our phones go down we don’t make money, we don’t have time to call/email support 2-3 times per week. If you need reliable phone service then avoid talkroute at all costs.
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