Callture 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Callture

4.8

(32)

Pricing

Starting at $24.50 per month

About Callture

CALLTURE Communications is a cloud-based phone service that helps business and residential users to communicate with their staff and clients via phone, email, chat, video and text messages. It includes an interactive voice recorder (IVR), multiple extensions, voicemail recording and playback, on-hold music and call blast features.

Based out of Canada, CALLTURE enables businesses to make unlimited inbound and outbound calls throughout the country. It allows business to record, set up and play greeting messages for their callers. Callers can also leave voicemails in case they are not connected with an agent.

CALLTURE comes with a PBX phone system that enables callers to make and receive calls, route calls to peers, divert calls to their landline or personal mobile and leave voicemails for their callers when they are away. The phone system includes features like 3-way calling, caller ID, speed dial, speakerphone, distinctive rings and more.

CALLTURE is available on a per user per month subscription basis and offers phone-based technical support.

Callture Screenshots

Callture Pricing and Plans

Starting price: $24.50 per month

Free Trial

Free Version

Basic

$24.50

per month

No plan information available

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Callture Features

Popular features found in Telephony
Automatic Call Distribution
Caller ID
Call Monitoring
Call Recording
Call Transfer
Computer Telephony Integration
Reporting/Analytics
Voice Mail
VoIP
More features of Callture
Access Controls/Permissions
Automated Attendant
Call Center Management
Call Conferencing
Call Routing
Conferencing
Contact Management
For Cloud Phone Systems
IVR
Mobile Access
Online Voice Transmission
PBX
SIP Trunking
Unified Communications
Video Conferencing
VoIP Connection

Callture User Reviews

Overall Rating

4.8

Ratings Breakdown

84%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.7

Functionality

4.8

Have you used Callture and would like to share your experience with others?

Al M.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2022

Best in class

We use them to service our toll free numbers and our faxes. The great thing about this is we can log in to their website and quickly and easily change the forwarding number, so for example when our company's land line was down for 2 days, we just rerouted the toll free numbers to my cell and were able to stay in business. Without the service, we would have lost 2 days of phone calls and faxes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been using Callture for over 10 years. We had one problem about 5 years ago with their fax machine not connecting to one specific fax machine that was trying to send a fax. They fixed it immediately by upgrading the fax server and have not had a problem since.

Cons:

No problems at all. Can't think of any features missing.

Reasons for switching to Callture

The previous company kept having outages. I can not remember a single outage in the last 10 years or so with Callture!

Frank W.

Verified reviewer

Computer Networking

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2022

VOIP Office System

I was very impressed with Callture , from sales to support, if you need something they are there for you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If I am not in the office, all calls forward to my cell phone, so I don't miss any calls. So, if your internet goes down, you're not out of business. Any changes needed support is always happy to help.

Cons:

I did not have any issues moving from one provider to Callture.

Reasons for choosing Callture

After reading reviews on all of them and also looking for a local company that can support my needs. I picked Callture.

Reasons for switching to Callture

They start at 2 lines and go up from there. I only needed one line with internet fax but had to pay for two lines. No way around it.

Robin S.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

Horrible customer service especially when attempting to correct billing errors or call forwarding service

Not good . We cannot get problems dealt with in a timely manner . This has caused us to employ the help of the CRTC .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If you wait long enough, eventually your call to their office will be answered. It is at this point, that you feel successful as they promise to look after you. Just be prepared to wait for this to happen after you have invested many more hours !

Cons:

It’s extremely hard to have your problems dealt with , even after having submitted several “tickets”

Reasons for switching to Callture

Very bad reception and there seemed to be correction

Antonie M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Vanity toll free number

I have not experienced any problems. I did contact them a few times for clarification of some features and they are responsive and easy to reach.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In summary:When I was looking for a toll free number for my business, Callture was one of the easiest to set up and use. Not only was I able to secure a vanity number, it came with a complimentary toll free fax number as well. All faxes come in as an email (PDF) and even sending out is a breeze using the online platform. Not that I use it a lot, but nice to know it's there when you need it.My wife runs the office and all service requests are automatically forwarded to her cell phone.I like the fact you can set up extensions and time frames where incoming calls should go to voicemail. E.g.: after 9 PM.The call centre automatically routes calls like a 24/7 switchboard operator.I have been using Callture for several years now, the product is highly customizable, easy to use and fairly priced.Thanks.Antonie Mulder.owner of bclsguy.com

Cons:

The call centre announcements can be customized with your own or a computerized voice.Wish the latter was a free feature.

Reasons for choosing Callture

Do not remember which companies I researched but Callture stood out with it's upfront pricing and feature list. No need to make several calls or email exchanges to get this information

Reasons for switching to Callture

Can't remember the company's name but used a cloud based fax number which no longer suited my needs.This is when I switched to Callture as it included so much more at a much better price point.

Douglas I.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Best Phone Service Available

This is the easiest and most affordable phone system I have used

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This phone system just works, NO problems.

Cons:

There are no cons to this phone system that I have found, The internet interface is a little out dated but that doesn't affect my calls, so who cares. Do you want a fancy website or just a damn good phone system?

Reasons for choosing Callture

They just did everything I need for a very affordable price. Totally happy with Callture

Sean J.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Dedicated Business Support Line

I have used the Callture Communication service for over 7 years as a business support line. It is a flexible and affordable service that I will continue to use for the foreseeable future. I have a local number that is directed to my personal mobile number and I can easily identify the call and answer appropriately. I can look up the number that called, and if needed, I have access to a audio recording of every call, in case I need to check on missed information or review a conversation. This is all included with the service. Highly recommended.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the call routing to a specific number and that it can be identified as a support call.

Cons:

The online management tools good use a new design, the admin seems a little out dated, but it otherwise works fine.

Reasons for choosing Callture

Cost and simplicity of use.

Suzanne M.

Verified reviewer

Financial Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Great VoipService For Small Businesses!

We have been with Callture for over 3 years now, so from experience that we have with their service, reliable, very rare there are issues and great customer service/timely when we need to call in which is rare!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its reliable, they have great customer service, inexpensive.

Cons:

There is nothing that we do not like about it, since inception our service has been STELLAR

Reasons for choosing Callture

We chose this company because the person we spoke to from their sales line took their time with us to educate us in making the proper decision, gave us research to do to learn and read up on this technology.

Tina A.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2022

Small Business Telecommunications Solutions

The customer support is fantastic and I know who I talk to everytime, as I have spoken to them before. I feel like I get exclusive customer service and special preference.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Communicating with my clients via text to my personal cell phone effortlessly.

Cons:

I find that emojis do not translate well via text.

Keith E.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed August 2018

Good, but There May be Better Options

Overall, Callture is a good value. It is complex and confusing to use, and support is not a pleasant experience. Given how crowded this market is, there are likely better options for the money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Callture has excellent tracking and automatic call recording, so it's an excellent solution for contact centers who need to record their calls. It's also great for quality assurance and even monitoring--it's hard to beat Callture if this is what you're looking for.

Cons:

Callture's user interface is clunky and difficult to use. Once you select a number, it's not available until after their billing processes run, usually overnight. The only thing worse than their UI is their customer service--be prepared to talk with someone with a heavy accent who is unwilling to deviate from their script.

Arthur A.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Good quality