CometChat 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CometChat

4.3

(14)

Pricing

Starting at $109.00 per month

About CometChat

CometChat offers a comprehensive in-app chat SDK platform that equips businesses with the tools to integrate real-time chat, voice, and video into their applications. Our product is packed with versatile features and seamless integrations, making our SDKs, APIs, and UI Kits one of the easiest to use in the industry. Looking for swift launch and effortless management? Use our no-code widget to simply copy and paste your way to a fully integrated in-app chat.

Key functionalities of CometChat encompass sharing capabilities for files and screens, instant language translation, and personalization for layouts, languages, and colors. It also features typing indicators, last-seen notifications, read confirmations, emojis, and stickers.

The cost of the product is calculated based on the number of active users per month, and customer support is provided via email and phone.

CometChat Screenshots

CometChat Pricing and Plans

Starting price: $109.00 per month

Free Trial

Free Version

Basic

$109.00

usage based, per month

No plan information available

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CometChat Features

Popular features found in Unified Communications
Call Recording
Call Routing
Contact Management
File Sharing
Mobile Access
Reporting & Statistics
Screen Sharing
SMS Messaging
Task Management
Two-Way Audio & Video
Voice Mail
More features of CometChat
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Audio/Video Conferencing
Caller ID
Call Monitoring
Chat/Messaging
Chat Transcript
Communication Management
Customizable Branding
Group Messaging
Live Chat
Multi-Channel Communication
Multi-Language
Multi-User Collaboration
Reporting/Analytics
Single Sign On
Third-Party Integrations
Video Conferencing
Virtual Backgrounds

CometChat Integrations

Intercom

CometChat User Reviews

Overall Rating

4.3

Ratings Breakdown

43%

14%

Secondary Ratings

Ease of Use

4.2

Value for money

3.9

Customer support

3.4

Functionality

4.6

Alejandro Javier V.

Verified reviewer

Computer Software

2-10 employees

Used daily for free trial

Review source

Reviewed May 2021

In addition to having a good system, the support is excellent.

I managed to develop an application with chat and video conferencing thanks to CometChat.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The documentation, the available examples, and the great variety of integration with different programming languages, and the sub-integration with different frameworks guide you on the way to integrate chat and video conferencing in your application.

Cons:

They need to delve into the methodologies of each framework since even if they propose a pre-made visual interface, it does not comply with the flow of the framework (Ionic-Angular-Capacitor App). It takes a long time to achieve a perfect adaptation.

Reasons for choosing CometChat

CometChat has more variety of integrations.

Reasons for switching to CometChat

Agora.io support is not as helpful as CometChat. And CometChat has more variety of integrations.

Vendor Response

Thank you for your kind words and your feedback.

Replied May 2021

Allie T.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

Changed Business Model

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Relatively easy to use. Intergrates with many platforms.

Cons:

They recently changed their business model and now the plugin that I purchased (8 months ago) is not supported. If I want CC on my dating website I have to $$ monthly. Customer service is slow. It takes a min (usually) of 2 days to hear back from them and then a couple of days after that to solve the problem.

James B.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Did not live up to sales agreement

Used it for years to service our social community peer to peer chat needs. NOT worth the new price structure they have

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Gateways for various platforms to be tied in. -Service to take load off of our servers

Cons:

-Support slow and typically took several attempts to have bugs fixed (usaully tells you that its working when its not -Recently changed their business model and those of us who purchased are being forced to pay fees which the original sales contract said would never happen

Gregory F.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Excellent Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrates really well with Wordpress site and Buddy Press

Cons:

Its expensive and support is a bit slow. They also need a better dashboard

Vendor Response

Thanks for your feedback :) It's wonderful to read about the experiences our users have with the product. Will surely bookmark your suggestions too!

Replied September 2018

Ashher W.

Verified reviewer

Broadcast Media

2-10 employees

Used weekly for free trial

Review source

Reviewed June 2021

Cometchat Is Awesome Application For Communication Needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's super easy to integrate To your Website or blog so More of your audiences can interact through Voice, Video,or Even Text messages..

Cons:

The Company Should Do More advertising For this Amazing Software that is Handy youse for untech person like me, And Make it famous so everyone can Get benefits out of it..

Vendor Response

Thank you for your kind words :)

Replied June 2021

Syed Ehtisham M.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2021

Not Happy With The Support

The product is good, but their support is worst

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Multiple ways of communication for multiple users.

Cons:

Their Support is not good, They tooked a long time to reply until i get really angry. The Support team was not very knowledgeable.

Supriya S.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2018

Love the product!

Would definitely recommend to give Cometchat a try

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CometChat is easy breazy to integrate, takes less than 5 minutes to set up on the website. I can customise the chat feel and features without any technical knowledge. Their pricings are modest and acommodate everyone's budget.

Cons:

Support takes time to get back issues are resolved nonetheless.

McKenzie S.

Verified reviewer

Venture Capital & Private Equity

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2020

Great for Wordpress Apps

It helped us create an online chat community without using Buddypress or an external social network.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Enables Wordpress products to offer a light community without heavy coding.

Cons:

The UX design could use some work. My staff has to work on it so and added time to our product development. Its over priced for the value and now there's new competitors now that are way cheaper.

Reasons for choosing CometChat

Its super easy to integrate on Wordpress.

Neo A.

Computer Software

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2018

Its been only a month but I am lovin' it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We recently developed a healthcare website & our rather new in the industry. Not being from a technical background, I was looking for a product that could be easily integrated and handled. Their support team was quite patient with us, they answered each and every query in detail. We have also implemented their role based access model, this is something which no other product has. I am actually seeing the ROI coming in from that. Till now the experience has been good. I hope this continues

Cons:

Support could be a little better. There is a little bit delay in getting replies from the team but at the end it usually comes together.

Kshtiz S.

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2018

Easy to integrate, took us barely 5 minutes to set it up on our website

Certainly improved my website's engagement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We wanted SDK for our app. Managed setting it up very quickly. WE did come across some problems but they were taken care of then and there. I especially like their product offerings. I have worked with some chat integrations before, while they were okay, they never had rich features like CometChat.

Cons:

Support is not the best right now but we did manage to receive personalised communication when we reached out to them.

Showing 1 - 10 of 14 Reviews

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