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Josh P.
Advisor, 7 years
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Updated February 9, 2026
Ricochet360 vs Vanillasoft: Which is best for you?
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Advice from pros
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$24.00
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Call Logging
5.0
Alerts/Notifications
5.0
Sales Pipeline Management
5.0
See All
API
4.88
Email Templates
4.75
Lead Segmentation
4.67
See All
Integrations
See All
See All
Pros / Cons
- Besides the core service of providing best in class dialer optimization services, I appreciate the ancillary products I can utilize like Spam Guru Pro.
- Some features are buried under multiple menus, making navigation a bit cumbersome for new users
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- I can collect extensive data from each call and make changes on the fly, a feature that is both incredible and priceless.
- With other CRMs/dialers, I find that my contacts are dialed in the exact same order every day, which doesn’t allow me to easily randomize the time each lead is called or texted.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.6/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.5/ 5
Customer Support
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.5/ 5
Functionality
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
