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Convoso vs Vonage Business Communications: Which is best for you?
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Features
- ConvoSo offers extensive customization, allowing us to tailor call flows, reporting, user permissions, and integrations to match our exact operational needs.
- There is a knowledge base but it does not answer every question and when you call in for help, they won't make the changes for you even though they are familiar with their system; they make you painstakingly figure out how to configure it taking hours from your work day.
- Vonage has user user-friendly interface, as a softphone it checks all the boxes for functionality and reliability when needing to implement an app that as an offshore rep I can use for sales.
- I do not like the fact that the Sms messaging is still having errors and not all of my messages are making it through to the contacts
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Recommendations
