Webex Suite 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Webex Suite

4.4

(7390)

Pricing

Starting at $14.50 per month

About Webex Suite

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Seamless collaboration across devices, locations and organizations
• Use any computer, tablet, phone, browser or Cisco devices to connect
• Collaborate with people outside your organization as easily as those inside
• Minimize app switching with bi-direction integrations with other popular business apps

Make collaboration more interactive and engaging
• Reduce disruptions with background noise removal and voice enhancement
• Enable audiences to share their reactions with animated emojis and gesture recognition
• Improve audience engagement with next-gen dynamic polling and Q&A by Slido
• Customized the stage layout to focus on the content and people that matters most

Make collaboration more inclusive
• Remove language barriers with real-time language translation into 100+ languages
• Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
• Encourage everyone to participate with breakout rooms that enable smaller group discussions

Let Webex help you work smarter
• Make meetings more productive with automatic transcriptions...

Webex Suite Screenshots

Webex Suite Pricing and Plans

Starting price: $14.50 per month

Free Trial

Free Version

Webex Suite - Business

$25.00

per user, per month

Plan includes:

Breakout Rooms
Closed Captions
& Cloud-Based Phone Number for Each License
HD Meetings With up to 200 Participants
Phone Menus and Extensions
Recordings
Screen Sharing
Virtual Backgrounds

Webex Free

$0.00

Plan includes:

HD Meetings With up to 100 Participants
Screen Sharing and a Personal Room
Unlimited meetings, up to 40 min per meeting
Unlimited Whiteboards
Local recording
Calendar service integration

Webex Enterprise

Pricing available upon request

Plan includes:

Access to all premium features
Up to 1,000 attendees
Local & Unlimited Cloud meeting recording
FedRAMP authorized security
Simultaneous Interpretations
Call barging

Webex Meet

$14.50

per user, per month

Plan includes:

Breakout Rooms
HD Meetings With up to 200 Participants
Recordings
Screen Sharing
Virtual Backgrounds and Closed Captions

Call Plan

$17.00

per user, per month

Plan includes:

A Cloud-Based Phone Number for Each License
Phone Menus and Extensions

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Webex Suite Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Webex Suite
Access Control
Access Controls/Permissions
Action Item Tracking
Activity Dashboard
Activity/News Feed
Activity Tracking
Agenda Management
Alerts/Notifications
Annotations
API
Assignment Management
Attendee Management
Audience Analytics
Audience Engagement
Audio Calls
Audit Trail
Auto-Dialer
Auto Framing
Automated Routing
Automatic Call Distribution
Automatic Transcription
Availability Indicator
Brainstorming
Brand Management
Breakout Rooms
Calendar Management
Calendar Sync
Call Center Management
Call Conferencing
Call Disposition
Call List Management
Call Queues
Call Reporting
Call Screening
Call Tracking
Call Transfer
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Computer Telephony Integration
Conferencing
Content Management
Customizable Branding
Customizable Reports
Customizable Templates
Data Security
Desktop/Browser Sharing
Diagnostic Tools
Discussions/Forums
Document Management
Document Storage
Drag & Drop
Electronic Hand Raising
Electronic Signature
Email Management
Email Reminders
Employee Activity Monitoring
Engagement Tracking
Event Management
Event Scheduling
File Management
File Sharing
File Transfer
For Cloud Phone Systems
Gamification
Group Management
HD Audio/Video
Host Controls
Interactive Content
Live Chat
Live Streaming
Live Streaming Production
Lock Meetings
Meeting Management
Meeting Notes
Meeting Preparation Tools
@mentions
Microsoft Outlook Integration
Mobile Access
Mobile Screen Sharing
Moderation
Monitoring
Multi-Channel Communication
Multi hosts
Multimedia Support
Multi-Participant Screen Sharing
Multiple Camera Feeds
Multistreaming
Multi-User Collaboration
Networking
On-Demand Recording
On-Demand Webcasting
On-Demand Webinars
Online Registration
Online Voice Transmission
Performance Monitoring
Polls/Voting
Presentation Streaming
Presentation Tools
Presenter Control Management
Prioritization
Private Chat
Progress Tracking
Projections
Project Management
Project Time Tracking
Q&A Management
Real-Time Analytics
Real-time Broadcasting
Real-Time Chat
Real-Time Data
Real Time Editing
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real Time Screen Sharing
Real-Time Updates
Recording
Registration Management
Reminders
Remote Access/Control
Remote Monitoring & Management
Remote Support
Remote Update/Installation
Reporting & Statistics
Role-Based Permissions
Scheduling
Screen Capture
Screen Mirroring
Screen Recording
Screen Sharing
Search/Filter
Secure Data Storage
Self Service Portal
Server Monitoring
Session Recording
Session Transfer
Single Sign On
Social Media Integration
Social Media Streaming
Softphone
Split/Multi-Screen
SSL Security
Status Tracking
Summary Reports
Support Ticket Management
Survey/Poll Management
Surveys & Feedback
Tagging
Targeted/Locked Screen Sharing
Task Management
Task Progress Tracking
Task Scheduling
Template Management
Third-Party Integrations
Ticket Reservations
To-Do List
Transcripts
Troubleshooting
Two-Factor Authentication
Two Way Audio & Video
Two-Way Audio & Video
Unified Communications
User Management
User Profiles
Version Control
Video Call Recording
Video Chat
Video Conferencing
Video Layouts/Views
Video Management
Video Monetization Tools
Video Streaming
Video Support
Virtual Backgrounds
Visual Analytics
Voice Mail
Voicemail Transcription
Whiteboard
Workflow Management

Webex Suite Integrations

Microsoft Outlook

Integration rated 4.7 from 75 reviews

Microsoft Teams

Integration rated 4.7 from 40 reviews

Zoom Workplace

Integration rated 4.6 from 18 reviews

Zapier

GitHub

Cvent Event Management

See all 18 integrations

Webex Suite User Reviews

Overall Rating

4.4

Ratings Breakdown

54%

35%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.2

Functionality

4.3

Mohamed K.

Verified reviewer

Banking

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Webex suite honest review

Ratings Breakdown

Ease of use

Functionality

Pros:

Really good video quality never had any issue I can use it on my work computer and my personal MacBook which is great

Cons:

Honestly it is not easy to use and it took me a long time to get use to it, also I tried the phone version it need more work as it freezes a lot

Christina E.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Love Webex Chat - brings team together and it's FREE

100% GREAT!! Love it so much and love it's free for my chat tool. I hope they always keep it free because it helps small business soooo much!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's cool and it's free! My team LOVES using it to communicate all day long and keep synced up between branches. We love the screenshare feature and the document attachements.

Cons:

Nothing I can say here. It's enjoyed by all and very useful for comradery . I guess maybe not having push updates that can be forced for all users to read might be an improvement and document storage to share

Reasons for choosing Webex Suite

The other two apps were expensive and hard to use. I hate teams and slack compared to webex chat.

tomia r.

Verified reviewer

Financial Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

WE LOVE WEBEX!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I absolutely love web ex for all my meetings.All my video conferences, it does everything perfectly and it is so easy to use.That's the best part.

Cons:

I don't really have any complaints about it because i've used it for a couple of years now and it's always done exactly what it is supposed to do

Duncan C.

Verified reviewer

Marketing and Advertising

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed July 2025

Webex Suite, use only if you have to

Overall, Webex is ok to use but it's not great, and there are better solutions to use. However, it works, and that is the most important part.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone ,where I can dial people

Cons:

I don't like the UX design of Webex Suite, and changing any settings is overly complicated. There are also a number of bugs that pop up.

Mara F.

Verified reviewer

Hospital & Health Care

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed June 2025

Great secured product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very high quality product with very good integrations capabilities and straightforward usage. Also very comfortable with the security of the product.

Cons:

Probably the price for the AI option could be a bit more flexible different plans specially design for small businesses

Reasons for choosing Webex Suite

Still use both and I like them pretty much the same way

Keyur P.

Verified reviewer

Retail

5001-10000 employees

Used weekly for less than 2 years

Review source

Reviewed September 2024

Webex Meetings- Pioneer e-Meet

As a manager I need to share thoughts, Ideas and take feedback from my peers while discussing with them .Webex is best medium for me to connect with my peers who are physically not available in office.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When opportunity comes one need to grab like Webex which was became popular in covid time where organization uses this as meeting platform for employees.

Cons:

Although it was started earlier but some features were missing like presentation control, effective background, central control over mice and video for presenter.

Reasons for switching to Webex Suite

At that time there was limitations in teams which was fullfilled by webex very effective manner that's why my organization shift from teams to webex

Carly G.

Verified reviewer

Food & Beverages

5001-10000 employees

Used weekly for less than 2 years

Review source

Reviewed December 2025

Great tool for internal and external connections

Overall, it was a positive experience and I wouldn’t mind going back to WebEx. However, it did have its glitches which I’d say WebEx had addressed.

Ratings Breakdown

Ease of use

Functionality

Pros:

Webex is a straightforward, virtual communication tool that allowed you to communicate with others inside and outside your organization easily. This was a tool that was used for online interviews and internal meetings. A sign up wasn’t required to use WebEx, which I would say is the most convenient element because it allowed me to connect with team members inside my organization and outside people. So this made any project I worked on easy to manage, especially when I was working with an outside vendor.

Cons:

It can get slow and clunky, but I’m not sure if this is software related or other technical issues related. I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they were using so that made it difficult to allow this program to interact with others.

Denise H.

Verified reviewer

Legal Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Daily Use Webex

I truly enjoy using Webex, as it is helpful in all aspects of our job in a law firm but like anything technical there are always going to be bugs. However, I think it is one of the best communication systems I have been able to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that Webex can be used at home, at work, on the phone and truly any electronic device. We can also use it when doing virtual trial and working with other firms.

Cons:

I do not like that sometimes Webex will buffer and then not find our webex calls or cut out of our meetings right in the middle of them

Ben P.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Easiest telecommunication software to use

Great experience, i have been utilizing this software for 3-4 years now and only ever had one fault. Highly recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The find webex suite very easy to use. The system is very easy to navigate whether it is the windows application or mobile applicaton.

Cons:

When i upgrade my phone to the Samsung S25 Ultra, the mobile application did not show any notifications. (this has now been rectified)

Jean Pierre N.

Verified reviewer

Higher Education

501-1000 employees

Used monthly for less than 2 years

Review source

Reviewed January 2026

Webex is an amazing platform for calls, meetings, and webinars.

Amazing platform for calls, meetings, and webinars.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I find it a robust and user-friendly platform for communication with a small or large audience. It also has strong security and high-quality video/audio.

Cons:

Its interface can be intimidating, particularly to novices, and it is expensive for small institutions compared to other similar platforms.

Showing 1 - 10 of 7390 Reviews

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