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Overview

Basestation 2026: Benefits, Features & Pricing

Wondering if Basestation is right for your organization?

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Basestation
Basestation
4.7
(27)

Pricing

Pricing available upon request

About Basestation

Basestation is a software solution for waste and recycling companies to streamline their hauling operations. Basestation allows haulers to schedule routes, dispatch drivers, track assets, and invoice customers. Stop wasting time using multiple systems to run your business. With Basestation, manage everything from one, centralized system to save you time and keep your business organized.

Basestation Screenshots

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Basestation Pricing and Plans

Free Trial
Free Version
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Basestation Features

  • Popular features found in Work Order
    Billing & Invoicing
    Calendar Management
    Dispatch Management
    Inventory Management
    Maintenance Scheduling
    Mobile Access
    Preventive Maintenance
    Quotes/Estimates
    Reporting & Statistics
    Technician Management
  • More features of Basestation
    Accounting
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    API
    Audit Trail
    Contact Database
    Customer Database
    Data Import/Export
    Drag & Drop
    Driver Management
    Electronic Payments
    Employee Management
    Equipment Tracking
    Fleet Management
    Geographic Maps
    GPS
    Inventory Control
    Job Management
    Job Tracking
    Location Tracking
    Multi-Location
    Payment Processing
    Real-Time Data
    Real-Time Monitoring
    Real-Time Notifications
    Recurring Appointments
    Route Management
    Route Optimization
    Routing
    Scheduling
    Scrap Recycling
    Search/Filter
    Vendor Management
    Waste Collection
    Waste Disposal
    Waste Profiles
    Waste Tracking
    Workflow Management
    Work Order Creation
    Work Order Management

Basestation Integrations

QuickBooks Online
QuickBooks Online

Basestation User Reviews

Overall Rating

4.7

Ratings Breakdown

5

74%

4

26%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.9

Functionality

4.5

Have you used Basestation and would like to share your experience with others?

TH

Tammy H.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for more than 2 years

Reviewed August 2025

Awesome Software

5

Our experience has been outstanding with Base station. They are super quick to get problems fixed in a timely manner.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Super easy to use for drivers and office. Also pricing is very reasonable compared to other softwares.
Cons:
We wish the would integrate billing with QuickBooks Enterprise Desktop. We could personalize our own invoices.

Read More

JK

JENNA K.

Verified reviewer

Environmental Services

2-10 employees

Used daily for less than 2 years

Reviewed September 2025

10 STAR RATING

5

Our overall experience has been amazing! The Basestation employees are all friendly and super helpful. There are even constant updates and videos to go along with those updates. They make sure they are doing a great job with by phone check ins. You get immediate response if you have any questions or things that would help them make this system improve for the future. You won't be sorry! Choose BASESTATION!!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Basestation not only has the best customer service, but it is very user friendly. Very clean and easy to use. Adding customers is done in a snap. Looking up customers can be done in multiple different ways. Taking payments by phone or adding them to Auto pay are also options! We couldn't run our business without Basestation.
Cons:
It is not equipped yet to email customers for information purposes, such as holiday schedule changes. You have to email from an email account. It does let you email invoices from Basestation.

Reasons for switching to Basestation

I didn't like the lay out and there was no customer service.

Read More

JZ

Joanne Z.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 6 months

Reviewed October 2025

Advanced Waste Solutions

4

Once we get all the kinks out, it will be a good system to use. It has been a huge adjustment but once everything gets smoothed out it will be great.

Ratings Breakdown

4
Ease of use
3
Value for money
5
Customer support
4
Functionality
icon
Pros:
The customer support is amazing. [sensitive content hidden] has been sooo wonderful. I can email her a question and within minutes she has responded with a solution.
Cons:
Dispatching in a rural area isn't always accurate. We live in a rural area and the latitude and longitude coordinates don't always take us to the correct place.

Read More

PW

Preston W.

Verified reviewer

Construction

2-10 employees

Used weekly for less than 12 months

Reviewed September 2025

You won't find a better backend software for your roll-off business than Basestation

5

My overall experience with Basestation has been very pleasant and easy. I don't have to stress out about our backend because everything about it is simple, easily understood, and very accessible in all areas.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love how Basestation not only covers all the essential needs for a roll off dumpster company; but they also have room for growth. We added on additional services to our company and are able to track all of that perfectly through the usage of "flat fees" and being able to customize our inventory within the software. Also, the ease of use in incomparable. We switched to Basestation after a few months with a different software because everything about Basestation is user friendly and easy to navigate. Then the icing on the cake their support team. Top notch. they respond quickly and so easy to work with.
Cons:
I haven't found a con with Basestation yet. As mentioned in my comment on all the pros, I have been able to doing everything I need to do within Basestation. And I've been able to do it with ease.

Reasons for switching to Basestation

DRS was complicate, messy, not user friendly. Basestation is the opposite of all of that. Even down to the way the pages look. Sometimes if a page is too messy it feels stressful and produces anxiety trying to navigate it. So even the layout of the pages within basestation is easy on the eyes and very practical in how it flows. It just makes sense.

Read More

JO

Joe O.

Verified reviewer

Construction

2-10 employees

Used daily for less than 12 months

Reviewed September 2025

We love it!

5

Overall, our experience has been great and we are very happy we went with Basestation... The support is very good.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It's easy to learn and teach new users, they update the software regularly and they are constantly improving the product.
Cons:
Nothing yet. We have used a few other softwares for our businesses and this one is great so far. We like how responsive they are when we have a question.

Reasons for switching to Basestation

They did not have good support and they were not doing well improving their product regularly

Read More

KM

Kaylee M.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Reviewed August 2025

Great Company

5

It has really helped us integrate technology into our old school mom and pop business. Makes everything much easier scheduling wise

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Its super easy to use and after the update easy to use the office feature on your phone if you need to do a quick up date
Cons:
We dont really have complaints. We are waiting on quickbooks integration which I seen they are working on. We will be excited to use it for billing purposes

Reasons for choosing Basestation

Price and customer support and the scheduling set up

Read More

TL

Todd L.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 2 years

Reviewed January 2025

Review of Basestation

4

Overall, happy as program is growing by the day and [sensitive content hidden] is open to feedback to make more user friendly.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
3
Functionality
icon
Pros:
Real time results and easy to use and good support team
Cons:
gathering info can be quite time costly, would like to be able to get totals of call collected expiated into an excel or google sheet

Reasons for choosing Basestation

cost effective and Basestation was growing at same speed as WRG.

Reasons for switching to Basestation

way to difficult to run the routing business and not accurate

Read More

JV

Josh V.

Verified reviewer

Management Consulting

2-10 employees

Used daily for less than 2 years

Reviewed January 2025

Smash’D waste

4

They’ve been a great company to work with, and they continuously upgrade their product

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
It’s very easy to use and learn. The customer service is always prompt.
Cons:
There were some features that weren’t available, but they have been added consistently

Reasons for choosing Basestation

It was a lot simpler design and easier to use

Reasons for switching to Basestation

They are not set up for dumpster tracking

Read More

DJ

Dean J.

Verified reviewer

Renewables & Environment

51-200 employees

Used daily for less than 2 years

Reviewed January 2025

Basestation

4

Very good overall experience, I would highly recommend Basestation

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The fast response from Basestation to any issues that have come up
Cons:
I don’t really have any cons as they are hard at work implementing the changes we requested

Reasons for choosing Basestation

Hauler Hero was not supported by iOS operating system (Apple)

Reasons for switching to Basestation

Very outdated and cumbersome system with very little investment in improving it

Read More

PS

Patty S.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Reviewed September 2025

All around great experience

4

I was one of the first to use it and it has taken awhile for all the programming etc to be updated but [sensitive content hidden] and his team have always been very friendly and helpful and once my drivers figured out how to use the program, we haven't lost a can yet.

Ratings Breakdown

5
Ease of use
3
Value for money
5
Customer support
5
Functionality
icon
Pros:
One quick all together program. Can do billing, invoicing and dispatch in one. Customer support is quick to answer and payments are easy to input.
Cons:
I cannot pay my bills from it and it is getting to be a little expensive for our small business. I can not integrate it with my quick books program so have to transfer deposits by hand.

Reasons for switching to Basestation

No billing options and no tracking roll offs

Read More

Showing 1 - 10 of 27 Reviews
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