Zoho Backstage 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Zoho Backstage

4.2

(21)

Pricing

Starting at ₹7,900.00 per month

About Zoho Backstage

Zoho Backstage is a cloud-based event management solution that helps businesses plan and organize conferences or virtual meetups, handle registrations, track ticket sales and process payments.

Zoho Backstage offers a variety of other features such as multilingual custom website creation, predefined templates, agenda planner, sponsor management, session analytics, chat groups, data import/export, event dashboard, speaker management and more.

Using Backstage OnAir, event planners can host their events virtually, live cast sessions, run presentations, and onboard attendees through an e-ticket or link.

Zoho Backstage Screenshots

Zoho Backstage Pricing and Plans

Starting price: ₹7,900.00 per month

Free Trial

Free Version

Free

₹0.00

flat rate, per month

Plan includes:

Unlimited events
3 sessions/event
Session duration
Up to 45 minutes/session
3 speakers/event
Drag-and-drop website builder
Session management tools
Real-time event analytics
Check-in and badging solutions
Built-in webcasting software

Essentials

₹7,900.00

flat rate, per month

Plan includes:

Unlimited sessions
Session duration: Up to 8 hours/session
25 speakers/event
15 sponsors/event
0% commission event ticketing
1:1 attendee chats
Zoom Webinar and Meeting integrations
Zoho Meeting integration

Premium

₹14,900.00

flat rate, per month

Plan includes:

Session duration: Up to 8 hours/session
100 speakers/event
50 sponsors/event
5 virtual booths/event
Virtual Space customizations
Custom team roles
Event cloning
Session recordings
Discussion channels
Webhooks

Ultimate

₹29,900.00

flat rate, per month

Plan includes:

Unlimited sessions
Session duration: Up to 8 hours/session
200 Speakers/event
100 sponsors/event
15 virtual booths/event
White-labeled mobile app for attendees
Scheduled meetings for attendees
Dedicated event success manager

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Zoho Backstage Features

Popular features found in Event Marketing
Audience Targeting
Email Marketing
Event Calendar
Location-Based Marketing
Social Promotion
Website Management
More features of Zoho Backstage
Access Control
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Agenda Management
Alerts/Notifications
Attendance Management
Attendance Tracking
Attendee Management
Attendee Profiles
Attendee Segmentation
Attendee Tracking
Audience Analytics
Audience Engagement
Badge Management
Badge Printing
Barcode/Ticket Scanning
Breakout Rooms
Calendar Management
Chat/Messaging
Class Registration
Collaboration Tools
Commenting/Notes
Communication Management
Conferences/Conventions
Conferencing
Confirmations/Reminders
Contact Management
Credit Card Processing
CRM
Custom Domains
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Data Synchronization
Discount Management
Drag & Drop
Electronic Payments
Email Management
Email Reminders
Email Templates
Engagement Tracking
Event Management
Event Marketing
Event Registration
Event Scheduling
Event Ticketing
Event Tracking
Exhibit/Vendor Management
Feedback Management
Floor Plans & Maps
Forms Management
For Virtual Events
Gamification
Group Registration
Guest List Management
Guest List Search
Landing Pages/Web Forms
Lead Capture
Lead Generation
Live Chat
Live Streaming
Marketing Automation
Meeting Management
Mobile Access
Mobile Ticketing
Multi-Event
Multi-Language
Networking
On-Demand Webcasting
Online Payments
Online Registration
Online Ticketing
Onsite Registration
Onsite Ticketing
Payment Processing
Pre-built Templates
Presentation Streaming
Print-at-Home
Private Chat
Promotions Management
Q&A Management
QR Codes
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real Time Editing
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recording
Refund Management
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
Sales Reports
Screen Sharing
Self Check-In/Check-Out
Self Service Portal
SEO Management
SMS Reminders
Social Media Integration
Speaker Management
Speaker Profiles
Sponsorship Management
Support Ticket Management
Survey/Poll Management
Surveys & Feedback
Third-Party Integrations
Ticketing
Venue Management
Video Conferencing
Video Streaming
Virtual Lobby
Visitor Registration
Visitor Tracking
Website Analytics
Website Hosting
Website Integration

Zoho Backstage Integrations

Eventbrite

Zoho SalesIQ

Zoom Workplace

Zoho CRM

Zoho PageSense

Google Analytics 360

See all 8 integrations

Zoho Backstage User Reviews

Overall Rating

4.2

Ratings Breakdown

52%

29%

10%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.2

Functionality

4.3

Kalpana A.

Verified reviewer

Computer Software

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed July 2023

Easy online + offline event management tool for beginners.

Being a startup, we were new to selling our training services. With the help of Zoho backstage, we were able to quickly set up a webpage for the product and start marketing it without much hassle.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was effortless and straightforward to set up the landing page. They have thought through most of the requirements of conducting an event and have included them in the app. Anyone starting - can set up a landing page and sell tickets online with little or no help from a tech team

Cons:

Landing page templates that are available are limited. More options with different types of designs can be made available.

Aaron D.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed December 2025

Great if you have ZOHO One

Overall experience: Overall, Zoho Backstage provides a solid, all-in-one environment for running events, from registration to reporting. It balances usability with powerful capabilities, especially if you are already using other Zoho apps. Even with a few limitations around customization and pricing tiers, it is a reliable choice for managing both virtual and in-person events.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like: Zoho Backstage makes it easy to plan and manage events with a clean interface and logical workflows that keep everything organized. The support resources and help content are useful when getting set up, and the platform continues to improve with regular updates. The built-in reporting and attendee data views make it straightforward to see who registered, who attended, and how each session performed.

Cons:

What I don’t like: Some customization options, especially around event site design and certain advanced configurations, can feel limited or require extra time to figure out. Integrations and higher-tier features may also require moving up to more expensive plans, which is not ideal for smaller events or budgets.

Reasons for switching to Zoho Backstage

We have purchased licenses for ZOHO One to move away from separated systems and have consolidated systems in one evironment.

Blaise C.

Verified reviewer

Information Technology and Services

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed March 2025

New Pricing Is A Disaster

Used to be the best event management tool out there but when it was separated from Zoho One license it became completely useless.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great suite of tools that includes website, event management, multiple ticket tiers, sponsors, and more.

Cons:

New pricing model removes it from Zoho One umbrella and makes it completely useless and too pricey for our non-profit events.

Jaideep T.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

An Intuitive Easy-to-Use portal for managing Conferences, even for small groups

Overall experience with Zoho Backstage is very positive. The team was very responsive, the the application was very easy to setup and use. For our small group event, this removed the stress of information dissemination from the organizing committee to the attendess.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zoho Backstage was extremely easy to set up and use. The user interface felt intuitive, and the platform offers a wide range of features. I found the website design tool straightforward and user-friendly, with plenty of customization options available. The white-labeled mobile app also provided a smooth and enjoyable experience for attendees. Setting up rooms was simple, and managing ticket statuses was efficient. Creating and updating the agenda was hassle-free, allowing for quick changes without needing technical assistance. Customer support was responsive and easy to reach. While we opted for the offline payment method, the online payment integrations appeared very promising.

Cons:

There was no option for attendees to upgrade their rooms and pay the difference, which led to room cancellations and the need for re-registrations. The user interface for the Profile menu was inconsistent between the Android and iOS apps. On the mobile app, attendee profiles appeared in a very small font, causing most people to overlook the social media links on the page. Additionally, only one custom form was available, even though multiple forms would have been helpful since we needed to collect information from participants at different stages before the event. Lastly, having a hands-on training session five days before the event would have enabled us to make better use of the product during the event itself.

Sandy L.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Easy to use, did the job

I used this while doing production support for a software company. Customers could easily submit tickets to the system and we got notified immediately via email when new tickets came in. Communication back and forth with customers was also easy, and we could attach documents to our replies. Overall a simple yet effective tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and navigate the software. Customers needed little to no training as it was very intuitive.

Cons:

I can't think of anything I didn't like - the product had all the features I needed and it worked well, never went down.

Josh G.

Verified reviewer

Events Services

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed September 2025

Honest Short Test Drive

It was not simple enough to use. It probably works great if you have a team to dedicate to it. You need to put time into it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support. There was a lot to this product. They are willing and capable of explaining it in its many depths if you have the time to put into it or the team.

Cons:

There was so much to navigate and understand to make it usable for the small business. We wanted a product that was up and running quickly with minimal effort

Reasons for choosing Zoho Backstage

we chose it because we already had zoho and thought they would work together

Richard S.

Verified reviewer

Retail

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed September 2025

Wonderful Experience

The experience overall was wonderful. Great value for the money, with a robust event ticketing system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have used Zoho backstage for two events over the past two years, and each experience was better than we could have imagined. As we used the platform/app we found more and more features that really simplified managing and executing our events. It was easy to set-up and integrate with our other platforms to help generate complete overview on how all aspects of the event were performing. Our exhibitors and event attendees also made the most of the features. The customer support was first class, quick and accommodating. I would highly recommend and will continue to use it in the future.

Cons:

Crickets... nothing bad about our experience with the application or it's performance. It was easy to use and full of wonderful features.

Adiel O.

Verified reviewer

Financial Services

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed April 2025

Offered complete support in the event ticketing with total flexibility

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I noted that Zoho Backstage has a great feature of payment transactions’ management. They also accept, and make payments through cash, cheque and digital means for payment thus it will not be a problem for me to make arrangements of the preferred style to suit any attendee.

Cons:

One of the problems they have reported is a limited number of integration opportunities with some programs used to work with accounts. Despite having integrated my ticket selling platform directly to my accounting system I had to spend more time inputting the data manually.

Domingo Antonio A.

Verified reviewer

Marketing and Advertising

Self-Employed

Used weekly for free trial

Review source

Reviewed June 2023

The perfect solution for event management

One of the highlights is its ability to design event web pages in a simple and personalized way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What impressed me the most is the ease of designing and customizing my event website, because this platform offers a wide range of templates and design tools, which allowed me to create an attractive and professional page in a matter of minutes.

Cons:

I have noticed that the learning curve can be a bit steep at first but on this platform they also provide an intuitive and friendly interface, some of the more advanced features may require a bit more time to fully understand.