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Josh P.
Advisor, 7 years
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Updated January 15, 2026
Hotjar vs UXCam: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$39.00
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Visitor Tracking
4.83
Activity Dashboard
4.80
Customer Journey Mapping
4.78
See All
See All
Integrations
See All
See All
Pros / Cons
- I like the heat mapping tool on Hotjar, which allows you to see where there is the most interest on your page, as well as how a user navigates your webpage
- Also, in the recording sections, you can easily get overwhelmed by not-relevant recordings, where users just idle.
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- UXCam had me at the Sankey diagram: a concise picture of how users flow through an interface.
- No real cons that I can think of - maybe the admin interface is too sparse, some may find it lacking in bells and whistles
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Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Value for Money
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Customer Support
4.5/ 5
Highest performing feature
in the comparison
5/ 5in the comparison
Functionality
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
