3CLogic's Cloud Predictive Dialer is a cloud-based predictive dialer solution that helps filter out unproductive calls and automatically connects marketers with leads. The solution is compatible with many business types including inside sales, customer service, telemarketing, energy, retail and insurance.
3CLogic's Cloud Predictive Dialer comes with various features including inbound and outbound call blending, dial plans, customer relationship management integration, speed-to-call and alternate dialer options. The solution connects with potential leads automatically while filtering channels such as faxes, answering machines, invalid numbers and DND contacts.
Using a predictive statistical algorithm, the solution calculates when calls will end and automatically connects agents with the next lead. It also displays the contacts' information on users' screens. The solution also connects with a leads' alternate numbers if their primary numbers are unreachable.