# Best Automatic Call Distribution Systems Software - 2026 Reviews & Pricing

> Find the best Automatic Call Distribution Software for your organization. Compare top Automatic Call Distribution Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/call-center/auto-call-distribution-comparison

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Automatic Call Distribution Systems Software

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# Best Automatic Call Distribution Systems Software of 2026

Updated July 9, 2026

On this page

1.  Popular Comparisons
2.  Buyers Guide

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107 results

### Compare Products

Showing 1 - 25 of 107 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

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### Compare Products

Sort by

**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### Product: CallTools

[CallTools](https://www.softwareadvice.com/call-center/calltools-profile/)

4.83

[(156)](https://www.softwareadvice.com/call-center/calltools-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optimizes call center operations. With list management tools that include list scrubbing, recycling, and export capabilities, CallTools enables users to manage their contact lists from a single location easily. The platform also features skill-based call routing that intelligently directs inbound calls to the most appropriate customer agent, and detects voicemail messages for outbound calls to ensure agents only speak to customers. CallTools’ comprehensive suite of contact center management tools provides valuable insights into call center performance, allowing users to assess call quality and track key metrics such as agent utilization rates and call volumes. With multiple support options, including an online ticketing portal, live chat, email, and phone, CallTools offers comprehensive assistance for all your call center needs. Unleash the full potential of your contact center today with CallTools. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us!... [Read more](https://www.softwareadvice.com/call-center/calltools-profile/)

### Best rated features:

Activity Tracking

5.0

Activity Dashboard

5.0

Real-Time Monitoring

5.0

Call Scripting

5.0

### Worst rated features:

CRM

3.0

Call Scheduling

3.7

Real-Time Reporting

4.0

[See all features](https://www.softwareadvice.com/call-center/calltools-profile/#key-features)

### Product: Dialpad

[Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/)

4.18

[(569)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud contact center and virtual contact center. The platform is designed for businesses of all sizes and industries such as retail, insurance, technology and professional services. Dialpad's AI capabilities provide notetaking, insights, and productivity features. The platform integrates with various business applications, such as G Suite, Office 365, Salesforce, Zendesk, Okta and others to create a seamless user experience. Additionally, it is built with enterprise-grade security and privacy features to ensure data protection and compliance. Dialpad's comprehensive customer communications platform streamlines operations, enhances productivity and delivers a seamless customer experience. The platform includes three interconnected products: Dialpad Connect for phone calls, Dialpad Support for managing contact centers and Dialpad Sell, an automated sales dialer. Dialpad integrates voice, messaging, video and meetings into one platform accessible from any device with internet access. Additionally, it features a cloud telephony technology, such as WebRTC and the Opus codec, to provide VoIP call clarity.... [Read more](https://www.softwareadvice.com/voip/dialpad-profile/)

### What users love

-   Flexible business phone solution
-   Intuitive and accessible design
-   Unified device connectivity options

### To take in mind

-   Reliability and call handling issues
-   Slow and unresponsive assistance
-   Hidden fees and unclear costs

### Best rated features:

Call Conferencing

5.0

Manual Dialer

5.0

Call Queues

5.0

Recording

5.0

### Worst rated features:

Call Scheduling

1.0

AI/Machine Learning

1.0

Third-Party Integrations

1.0

[See all features](https://www.softwareadvice.com/voip/dialpad-profile/#key-features)

### Standard

$27.00/month

For businesses with upto 10 users

### Pro

$35.00/month

For SMEs with upto 11-99 users

### Enterprise

Custom

Pricing available upon request

For enterprises with 100+ users

[See full pricing details](https://www.softwareadvice.com/voip/dialpad-profile/#pricing-and-plans)

### Product: DialedIn CCaaS

[DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/)

4.81

[(325)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and blended call center operations for businesses of every size and in every industry. Developed with customer feedback at its core, DialedIn is more than just a call center software—it's a comprehensive solution that evolves with your business. With fast deployment, automatic upgrades, and exceptional customer support, DialedIn helps users stay ahead in a competitive landscape. Tailored for teams of all sizes, DialedIn offers businesses with advanced dialing capabilities, including auto, predictive, preview, and progressive dialing, ensuring that every call is handled efficiently. DialedIn CCaaS offers a range of key features designed to enhance operational efficiency and user satisfaction. Fast & Easy Deployment ensures that users are up and running in minutes, not days, minimizing downtime. The Ease of Use is highlighted by an intuitive interface that requires minimal training, allowing teams to focus on what matters most—delivering exceptional customer service. Smart Call Routing automatically directs calls based on language preference, skill set, and other customizable rules, enhancing customer experience and agent productivity. Additionally, Zero-Coding Integrations allow for seamless integration with top CRMs and APIs, eliminating the need for complex coding and streamlining workflows. DialedIn CCaaS provides Real-Time Analytics & Reporting, offering instant insights with customizable dashboards and reporting tools that help track performance and optimize campaigns on the fly. Security & Compliance are ensured with robust security settings that allow managers to monitor campaigns closely, ensuring compliance and data integrity. Digital call records are securely stored for up to three months, available for review whenever needed. Additionally, the platform scales from small businesses to enterprise-level operations, whether deployed on-premises or via the cloud, growing alongside users' needs. Customer Support is provided by an in-house, US-based technical support team.... [Read more](https://www.softwareadvice.com/call-center/chasedata-profile/)

### Best rated features:

Data Management

5.0

Call List Management

5.0

Automated Routing

5.0

List Management

5.0

[See all features](https://www.softwareadvice.com/call-center/chasedata-profile/#key-features)

### Product: Readymode

[Readymode](https://www.softwareadvice.com/product/171343-Readymode/)

4.62

[(143)](https://www.softwareadvice.com/product/171343-Readymode/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. We are the leading choice for customer outreach and engagement. With Readymode you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly. Readymode offers free, unlimited technical support, 1:1 implementation and zero set-up fees.... [Read more](https://www.softwareadvice.com/product/171343-Readymode/)

### Best rated features:

Computer Telephony Integration

5.0

Callback Scheduling

5.0

Voice Mail

5.0

Call Scripting

5.0

### Worst rated features:

CRM

1.0

[See all features](https://www.softwareadvice.com/product/171343-Readymode/#key-features)

### Product: Convoso

[Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/)

4.51

[(395)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for organizations that depend on outbound sales to acquire customers, Convoso helps businesses increase contact rates, maximize agent productivity, and lower customer acquisition costs. Convoso unifies high-performance dialing, campaign management, and intelligent number management to help teams connect with more prospects and convert more opportunities. Businesses can automate workflows across lead, campaign, and list management while engaging prospects through voice, SMS, email, and AI-powered agents. Intelligent number management capabilities help businesses monitor number health, optimize number pools, automate procurement, and match the best number to each lead. Combined with predictive dialing, sub-5-second speed-to-lead, advanced call classification, built-in compliance controls, and real-time analytics, Convoso helps organizations scale outbound operations with confidence.... [Read more](https://www.softwareadvice.com/voip/safesoft-contact-profile/)

### What users love

-   User-friendly and intuitive interface
-   Responsive and knowledgeable support team
-   Reliable and efficient dialer system

### To take in mind

-   Frequent call connectivity problems
-   Complex and limited lead management

### Best rated features:

Lead Generation

5.0

Compliance Management

5.0

API

5.0

Integrations Management

5.0

### Worst rated features:

Reminders

3.0

Manual Dialer

3.3

Answering Machine Detection

3.9

Real-Time Monitoring

4.0

[See all features](https://www.softwareadvice.com/voip/safesoft-contact-profile/#key-features)

### Basic

$90.00/month

Free trial for users with 40 or more seats.

[See full pricing details](https://www.softwareadvice.com/voip/safesoft-contact-profile/#pricing-and-plans)

### Product: net2phone Canada

[net2phone Canada](https://www.softwareadvice.com/call-center/versature-profile/)

4.60

[(10)](https://www.softwareadvice.com/call-center/versature-profile/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

net2phone Canada is a cloud-based business phone service provider, helping Canadian organizations drive business performance through powerful uCaaS tools. Trusted by clients and partners across the country, net2phone Canada has disrupted the telecommunications market by delivering the highest quality phone solutions, a diverse range of advanced features, Canadian-based technical support, and innovations beyond a business phone connection. Request a demo of the net2phone Canada Client Portal to see how Canada’s leading business communications tool can empower your organization.... [Read more](https://www.softwareadvice.com/call-center/versature-profile/)

### Best rated features:

Caller ID

5.0

Automatic Call Distribution

5.0

Mobile Access

5.0

Call Recording

5.0

[See all features](https://www.softwareadvice.com/call-center/versature-profile/#key-features)

### Product: Zendesk Suite

[Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)

4.41

[(4083)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Best for:Enterprise businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applications like Salesforce and Google Analytics. Zendesk is used across a wide range of vertical markets including technology, government, media and retail, from small to large. Zendesk’s online customer portal helps support agents to keep track of tickets raised and their status. Customers can go through existing tickets to find answers from queries similar to their question and if not satisfied, customers can raise their own tickets in the portal. Zendesk also offers branding of support pages with business logos, themes and brand images. Zendesk allows businesses to build a knowledge base to address some of the most prominent and repetitive questions, so that customers can go through the basic set of queries asked in general. Using Zendesk, businesses can also set up an online community where their customers can post queries and reply to ongoing discussion threads.... [Read more](https://www.softwareadvice.com/product/26892-Zendesk/)

### What users love

-   Centralized multichannel support experience
-   Robust and flexible ticketing system
-   Intuitive and user-friendly interface

### To take in mind

-   Escalating costs and restrictive tiers
-   Email handling and notification issues
-   Limited and complex reporting tools

### Best rated features:

Configuration Management

5.0

Batch Communications

5.0

Online Forums

5.0

Account Management

5.0

### Worst rated features:

Widgets

2.7

Account Alerts

3.0

Interactive Content

3.0

[See all features](https://www.softwareadvice.com/product/26892-Zendesk/#key-features)

### Suite Team

$55.00/month

### Suite Growth

$89.00/month

### Suite Professional

$115.00/month

[See full pricing details](https://www.softwareadvice.com/product/26892-Zendesk/#pricing-and-plans)

### Product: Five9

[Five9](https://www.softwareadvice.com/call-center/five9-profile/)

4.22

[(484)](https://www.softwareadvice.com/call-center/five9-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more. The AI-driven Five9 Engagement Workflow uses NLP and intelligent routing to get customers to the right agent while Five9 Genius derives customer intent data to provide agents with next step guidance before they pick up the phone. Four adjustable dialing modes skip no-answers and busy signals to triple agent talk time. Five9’s IVR with speech recognition can be used for common customer inquiries to free up agents for high-value interactions. Monitor, analyze and report on the contact center’s performance with real-time metrics and dashboards, and automatically sync all interactions with CRM. The contact center can be up and running in a matter of days and can be scaled up or down based on business needs.... [Read more](https://www.softwareadvice.com/call-center/five9-profile/)

### What users love

-   User-friendly and accessible interface
-   Responsive and helpful support team
-   Comprehensive call center solution

### To take in mind

-   Complexities in managing calls
-   Frequent call drops and instability

### Best rated features:

Performance Metrics

5.0

Online Voice Transmission

5.0

Dashboard

5.0

Lead Generation

5.0

### Worst rated features:

Progressive Dialer

1.0

Integrations Management

1.0

Quality Management

1.0

[See all features](https://www.softwareadvice.com/call-center/five9-profile/#key-features)

### Digital

$119.00/month

### Core

$159.00/month

### Premium

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/call-center/five9-profile/#pricing-and-plans)

### Product: Ringover

[Ringover](https://www.softwareadvice.com/voip/ringover-profile/)

4.70

[(881)](https://www.softwareadvice.com/voip/ringover-profile/reviews/)

Best for:Features

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivity. No expertise needed. Integrate Ringover with major CRMs (Salesforce, HubSpot, Pipedrive etc.) or with your helpdesk tools in just a few clicks. With Ringover, your professional communications are possible anywhere in the world - all it takes is an internet connection. Greatly scaling up in growth and adopted by over 10,000 users, Ringover is on track to become THE leader in European Cloud telephony, primed for rapid international development in the markets for Spain and the United Kingdom.... [Read more](https://www.softwareadvice.com/voip/ringover-profile/)

### What users love

-   Comprehensive call tracking features
-   Intuitive and accessible interface
-   Responsive and helpful support team

### To take in mind

-   Inconsistent audio and device issues
-   Occasional lag and slow response
-   Frequent disconnections and instability

### Best rated features:

Contact Database

5.0

Call Scheduling

5.0

Call List Management

5.0

Electronic Signature

5.0

### Worst rated features:

Monitoring

2.8

Call Tagging

3.0

[See all features](https://www.softwareadvice.com/voip/ringover-profile/#key-features)

### Smart

$29.00/month

This plan provides all-in-one calls, video & chat.

### Power

$54.00/month

This plan offers analytics, productivity and integrations.

### Advanced

$64.00/month

[See full pricing details](https://www.softwareadvice.com/voip/ringover-profile/#pricing-and-plans)

### Product: Phonexa

[Phonexa](https://www.softwareadvice.com/marketing/phonexa-call-logic-profile/)

4.99

[(75)](https://www.softwareadvice.com/marketing/phonexa-call-logic-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Phonexa is an enterprise-grade tracking software for performance, affiliate and partner marketing. The Phonexa Suite is the underlying tech that carries through the consumer lead and call lifecycle, helping performance marketing teams drive ROI for brands across affiliate, partner, and paid channels. Phonexa prioritizes outcomes-based marketing across customer interactions like clicks, calls, form submissions, website behavior, and more. Through its single operating solution, the Phonexa Suite gives D2C publishers, networks, agencies, and brands unprecedented access and control to campaigns, eliminates lack of transparency across lead generation, and automates processes. The Phonexa Suite allows clients to optimize frictionless customer acquisition efforts and analyze the sources that drive qualified pipeline. Phonexa’s global headquarters are based in Los Angeles with additional offices in the United Kingdom, Ukraine, and Canada. The company employs a staff of over 200. For more information, visit www.Phonexa.com.... [Read more](https://www.softwareadvice.com/marketing/phonexa-call-logic-profile/)

### Best rated features:

Prospecting Tools

5.0

Visitor Tracking

5.0

List Management

5.0

Conversion Rate Optimization

5.0

### Worst rated features:

API

3.0

Call Transcription

4.0

[See all features](https://www.softwareadvice.com/marketing/phonexa-call-logic-profile/#key-features)

### Product: VICIdial

[VICIdial](https://www.softwareadvice.com/call-center/vicidial-profile/)

4.69

[(265)](https://www.softwareadvice.com/call-center/vicidial-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

VICIdial is an open-source, cloud-based contact center solution suitable for small to large call centers in a variety of industries. Key features include inbound and outbound calls, call routing, email integration, online chat and call recording. VICIdial combines inbound and outbound phone calls with inbound email and customer website chat in a single web-based interface. Skills-based routing and queue prioritization features help users ensure that calls and emails go to the agents who are best able to handle them. Agents can also switch between handling outbound and inbound calls when necessary. Other features include previewing leads before dialing, recording and listening to agent calls, sending dropped calls to available agents or a voicemail inbox, estimated hold times for inbound callers, remote-agent calling, multiple language support and more. Support is available online and via email.... [Read more](https://www.softwareadvice.com/call-center/vicidial-profile/)

### What users love

-   Robust call center platform
-   Active community and support options
-   Efficient predictive dialing capabilities

### To take in mind

-   Outdated and unfriendly interface

### Best rated features:

Caller ID

5.0

Data Import/Export

5.0

Voice Mail

5.0

IVR

5.0

### Worst rated features:

Real-Time Monitoring

3.0

Campaign Management

4.0

Call Scheduling

4.0

[See all features](https://www.softwareadvice.com/call-center/vicidial-profile/#key-features)

### Hosted VICIdial

$400.00/month

Our VICIhost hosting service for VICIdial, priced on a per-server basis

### Free Open-Source Download

$0.00/year

Free download of the VICIdial open-source software, no restrictions for use

[See full pricing details](https://www.softwareadvice.com/call-center/vicidial-profile/#pricing-and-plans)

### Product: XCALLY

[XCALLY](https://www.softwareadvice.com/call-center/xcally-profile/)

4.82

[(130)](https://www.softwareadvice.com/call-center/xcally-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat, SMS, email, fax and others. It caters to inbound, outbound and blended call centers of all sizes. Primary features are contact management, an autodialer, interactive voice response (IVR), real-time monitoring, analytics and reporting. Other features include agent softphone, customizable dashboards, automations, triggers, webchat, a predictive dialer, call recording and application programming interface (API). The agent softphone module allows users to manage their queues according to their skillset. Real-time monitoring provides a real-time view of agent performance and the ability to make changes in case of emergencies. Users can create customized dashboards and reports to suit their needs. It offers integration with Zendesk, Salesforce, Desk, Freshdesk, Sugar CRM, Twilio, Oracle and other applications. XCALLY is offered in a monthly or lifetime pricing options, which vary with concurrent users and IVR channels. It is available globally in 12 languages.... [Read more](https://www.softwareadvice.com/call-center/xcally-profile/)

### Best rated features:

Call Scripting

5.0

Manual Dialer

5.0

List Management

5.0

Call Scheduling

5.0

### Worst rated features:

Performance Management

2.0

Call Transfer

3.8

Call List Management

4.0

Reporting & Statistics

4.0

[See all features](https://www.softwareadvice.com/call-center/xcally-profile/#key-features)

### Voice

€29.00/month

[See full pricing details](https://www.softwareadvice.com/call-center/xcally-profile/#pricing-and-plans)

### Product: Primo Dialler

[Primo Dialler](https://www.softwareadvice.com/call-center/primo-dialler-profile/)

4.83

[(108)](https://www.softwareadvice.com/call-center/primo-dialler-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Primo Dialler is a cloud-based call center solution that offers a predictive dialer, integrated voice response (IVR) and reporting functionalities. The solution caters to industry segments such as insurance, debt collection, energy and telemarketing. Primo Dialler’s predictive dialer feature enables users to auto-dial customer numbers and forward live calls to available agents. Users can set up IVRs to route inbound calls on the basis of agent skill sets and current campaigns. Primo Dialler integrates the predictive dialer with CRM to manage customer information and client interactions. The solution provides reporting and analysis tools that allow supervisors to track dialer performance and queue status. It also allows users to access historical reports for analyzing call center information and comparing it with current performance. Users can submit tickets online for support inquiries or reach out to the support team via live chat, email and phone.... [Read more](https://www.softwareadvice.com/call-center/primo-dialler-profile/)

### Best rated features:

Call Center Management

5.0

Manual Dialer

5.0

Campaign Management

5.0

Computer Telephony Integration

5.0

### Worst rated features:

Predictive Dialer

1.0

Call Logging

3.0

Reporting/Analytics

3.7

Lead Management

3.7

[See all features](https://www.softwareadvice.com/call-center/primo-dialler-profile/#key-features)

### Basic

$35.00/month

The additional call costs is $0.0075, SMS Cost is $0.04. The plan has a 60 days contact.

### All Inclusive

$80.00/month

The additional SMS Cost is $0.03. The plan has a 30 days contact.

[See full pricing details](https://www.softwareadvice.com/call-center/primo-dialler-profile/#pricing-and-plans)

### Product: Ricochet360

[Ricochet360](https://www.softwareadvice.com/voip/ricochet360-profile/)

4.84

[(82)](https://www.softwareadvice.com/voip/ricochet360-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solution. Designed for small to large businesses, it comes with a progressive dialer for users to automate processes such as engaging with prospects via emails or texts, recording calls, optimizing contact rates and more. Features of Ricochet360 include lead management, call analytics, skills-based calling queues, email messaging drip automation, gamification, scripting and more. The customer relationship management module allows marketers to automatically capture, track and distribute leads among sales representatives based on skills, availability, and pooling. Additionally, it provides a cloud phone system for users to facilitate click-to-call conversions, call transfers, performance tracking, among other processes. Ricochet360 lets businesses run custom and targeted call campaigns per specific lead types, improving sales funnels. Pricing is available on monthly subscriptions and support is extended via phone, email and other online measures.... [Read more](https://www.softwareadvice.com/voip/ricochet360-profile/)

### Best rated features:

Social Marketing

5.0

Call Scheduling

5.0

Computer Telephony Integration

5.0

Caller ID

5.0

### Worst rated features:

CRM

1.0

Call List Management

3.0

Multi-Channel Communication

3.0

[See all features](https://www.softwareadvice.com/voip/ricochet360-profile/#key-features)

### Product: CTM

[CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/)

4.65

[(158)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It helps organizations analyze campaign performance and customer interactions to support data-driven decision-making. Businesses, marketing agencies, and sales departments use the platform to gain visibility into customer engagement and optimize their processes. The software includes AI-powered conversation intelligence that analyzes call recordings, transcriptions, and live conversations to extract customer insights. It connects calls, chats, form submissions, and texts to specific advertisements using tracking numbers and dynamic number insertion, enabling accurate lead attribution. Features include lead management with geo, weight, and skill-based routing, a customizable softphone system, and workflow automation tools to streamline sales processes. Reporting tools offer both high-level summaries and detailed campaign and conversion data. The platform adheres to security standards, including SOC 2 compliance, and supports regulatory requirements such as HIPAA, HITECH, GDPR, and CCPA. It offers sub-account structures, white-label options, and custom billing features for agencies managing client accounts.... [Read more](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/)

### Best rated features:

Call Tagging

5.0

Campaign Scheduling

5.0

Performance Management

5.0

Data Security

5.0

### Worst rated features:

Multi-Touch Attribution

2.8

Call Scripting

3.0

File Transfer

3.0

[See all features](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/#key-features)

### Product: Bright Pattern

[Bright Pattern](https://www.softwareadvice.com/call-center/servicepattern-profile/)

4.75

[(104)](https://www.softwareadvice.com/call-center/servicepattern-profile/reviews/)

Best for:Features

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000 concurrent agents and provides customer relationship management (CRM) integrations to assist with customer support. Bright Pattern supports multiple channels such as voice, chat and web support, social media, and service desks. Customer support teams can access customer information from any web browser, and skills-based call routing can help teams address customer needs by sending support request to the correct team member. Bright Pattern Contact Center also includes automatic call re-routing in case of system issues. If, for example, a server fails while a customer service representative is on a call, Bright Pattern will automatically re-route the call to a new server so that the call does not get dropped.... [Read more](https://www.softwareadvice.com/call-center/servicepattern-profile/)

### Best rated features:

List Management

5.0

Predictive Dialer

5.0

Queue Management

5.0

Dashboard

5.0

[See all features](https://www.softwareadvice.com/call-center/servicepattern-profile/#key-features)

### Call Center Standard

$0.00/month

Voice-Focused Call Center Package Inbound Voice (IVR, ACD) Outbound Voice (5 dialing modes) Includes CRM Integration... [Read more](https://www.softwareadvice.com/call-center/servicepattern-profile/#pricing-and-plans)

### Digital CX

$0.00/month

Digital-focused contact center package SMS / MMS SMS / MMS Campaigns Web Chat Video Chat Email Social Messengers... [Read more](https://www.softwareadvice.com/call-center/servicepattern-profile/#pricing-and-plans)

### Omnichannel CX

$0.00/month

Voice and digital contact center package Get everything in the Call Center Standard and Digital CX : Inbound Voice (IVR, ACD) Outbound Voice (5 dialing modes) Includes CRM Integration SMS / MMS SMS / MMS Campaigns Web Chat Video Chat Email Social Messengers... [Read more](https://www.softwareadvice.com/call-center/servicepattern-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/call-center/servicepattern-profile/#pricing-and-plans)

### Product: AVOXI

[AVOXI](https://www.softwareadvice.com/voip/avoxi-profile/)

4.80

[(59)](https://www.softwareadvice.com/voip/avoxi-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

AVOXI is a global communications provider specializing in cloud-based contact center and virtual number solutions. Their platform is designed to enhance customer engagement and streamline business operations through features like voice services, call tracking, and comprehensive analytics. AVOXI caters to businesses looking to optimize international communication and provides tools for workforce management and customer interaction. They offer scalable solutions that are particularly beneficial for companies in need of flexible, reliable telephony infrastructure to support global connectivity.... [Read more](https://www.softwareadvice.com/voip/avoxi-profile/)

### Best rated features:

Role-Based Permissions

5.0

Real-Time Reporting

5.0

Mobile Access

5.0

Call Reporting

5.0

[See all features](https://www.softwareadvice.com/voip/avoxi-profile/#key-features)

### Launch

$0.00

This is a free plan that starts at $0.

### Contact

$19.99

Advanced analytic plan that starts at $19.99 per user.

### Engaged Enterprise

$39.99

Management plan that starts at $39.99 per user.

[See full pricing details](https://www.softwareadvice.com/voip/avoxi-profile/#pricing-and-plans)

### Product: wolkvox

[wolkvox](https://www.softwareadvice.com/call-center/wolkvox-profile/)

4.64

[(100)](https://www.softwareadvice.com/call-center/wolkvox-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

At Wolkvox, we believe that every interaction with your customers can become a Power Conversation: a relevant, seamless experience that makes a real impact. Our omnichannel, multimodal platform enables the synchronization of intelligent workflows that connect voice, chat, social media, and WhatsApp with advanced AI and integrated CRM solutions. Wolkvox Cloud Contact Center is composed of three applications: Wolkvox Manager, Wolkvox Agent, and Wolkvox CRM. Wolkvox Manager is a tool for administrators, allowing user configuration, functionality activation, and operation monitoring. Wolkvox Agent is the agent’s workspace, providing management of multichannel interactions in one place. Wolkvox CRM helps track customer processes, with a focus on sales, customer service, and collections.... [Read more](https://www.softwareadvice.com/call-center/wolkvox-profile/)

### Best rated features:

Real-Time Monitoring

5.0

Monitoring

5.0

Email Management

5.0

Alerts/Notifications

5.0

### Worst rated features:

Workflow Management

3.0

CRM

3.0

Call Transfer

3.0

[See all features](https://www.softwareadvice.com/call-center/wolkvox-profile/#key-features)

### Basic

$58.00/month

[See full pricing details](https://www.softwareadvice.com/call-center/wolkvox-profile/#pricing-and-plans)

### Product: HoduCC

[HoduCC](https://www.softwareadvice.com/call-center/hoducc-profile/)

4.62

[(95)](https://www.softwareadvice.com/call-center/hoducc-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels. From customizing workflows, routing rules, and IVR menus to creating personalized reports and dashboards, our software provides the flexibility to align with your business processes seamlessly. With improved agent productivity and reduced handling times, businesses can deliver exceptional customer service and drive operational efficiency. HoduCC Contact Center Software offers a comprehensive range of powerful add-on modules designed to enhance your contact center operations. Add On Features: WhatsApp Bot, Voice Transcription, Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and Survey Module. Introducing our advanced HoduCC contact center software, a comprehensive solution designed to streamline end-to-end communication for businesses. One of the key strengths of our software lies in its effective use of data throughout the customer journey. With improved agent productivity and reduced handling times, businesses can deliver exceptional customer service and drive operational efficiency.... [Read more](https://www.softwareadvice.com/call-center/hoducc-profile/)

### Best rated features:

Campaign Specific Caller ID

5.0

Call Tagging

5.0

Power Dialer

5.0

File Transfer

5.0

### Worst rated features:

Voice Recognition

3.0

Call Whispering

3.0

Answering Machine Detection

4.0

Third-Party Integrations

4.0

[See all features](https://www.softwareadvice.com/call-center/hoducc-profile/#key-features)

### Basic

$10.00/month

[See full pricing details](https://www.softwareadvice.com/call-center/hoducc-profile/#pricing-and-plans)

### Product: VoIPstudio

[VoIPstudio](https://www.softwareadvice.com/contact-center/voipstudio-profile/)

4.73

[(55)](https://www.softwareadvice.com/contact-center/voipstudio-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and remote offices. The solution suits the needs of organizations in financial services, media, retail and tourism. The solution’s speech-to-text feature sends executives automated email transcript of their voicemail messages. It further helps managers read through their voicemails on email on the go and while attending meetings. Further, its ACD Queues feature automates call distribution among team members to minimize wait time. The pricing is on a monthly subscription basis that suits individual users as well as large enterprises. The platform can be integrated with third-party software such as Avaya One X, Microsoft Dynamics CRM, Cisco, Oracle Sales Cloud and Salesforce. Learn about our review policy: voipstudio.com/review-transparency-policy/... [Read more](https://www.softwareadvice.com/contact-center/voipstudio-profile/)

### Best rated features:

Real-Time Analytics

5.0

Communication Management

5.0

Fax Management

5.0

Real-Time Reporting

5.0

### Worst rated features:

Online Voice Transmission

1.0

Call Logging

3.8

API

4.0

[See all features](https://www.softwareadvice.com/contact-center/voipstudio-profile/#key-features)

### VoIPstudio

$6.00/month

Start a free 30-day trial today, no credit card required.

[See full pricing details](https://www.softwareadvice.com/contact-center/voipstudio-profile/#pricing-and-plans)

### Product: VirtualPBX

[VirtualPBX](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/)

4.72

[(38)](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

VirtualPBX gives you a complete business phone system for $15/user/month with every feature already included. No confusing plans. No feature gates. No surprises. Just smarter voice for your business, whether your team is at a desk, on the road, or working from home. Add AI FrontDesk whenever you're ready for intelligent 24/7 call handling, and grow into advanced messaging or contact center capabilities as your needs evolve. Most importantly, you're backed by knowledgeable, U.S.-based support from people who genuinely know the platform and understand small business. Because having the right technology is important—but having the right people behind it matters too.... [Read more](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/)

### Best rated features:

Online Voice Transmission

5.0

Sentiment Analysis

5.0

Interaction Tracking

5.0

Softphone

5.0

[See all features](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/#key-features)

### Smarter Voice

$15.00/month

[See full pricing details](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/#pricing-and-plans)

### Product: Zoho Desk

[Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/)

4.51

[(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/)

Best for:Mid-size businesses

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creation. Zoho Desk collates interactions from various media (email, phone, chat, social media, a self-service portal, forums and forms) and presents them in one place. Tasks such as ticket assignment, service escalations, notification rules and time-based actions can be automated by setting workflow rules. The solution provides customizable and scheduled reports, happiness ratings and a graphical dashboard for analyzing customer satisfaction. Integration with Zoho customer relationship management (CRM) facilitates feeding of customer information into tickets logged in Zoho Desk, which enables service agents to know more about the customers. The solution also enables users to make custom changes, such as renaming tabs, adding new departments, customizing email templates, defining business hours and adding of help folders. Zoho Desk can also be integrated with clients’ in-house systems.... [Read more](https://www.softwareadvice.com/crm/zoho-desk-profile/)

### What users love

-   Robust multichannel customer support
-   Streamlined ticket organization and automation
-   Intuitive and user-friendly interface

### To take in mind

-   Cluttered and unintuitive dashboard design
-   Email setup and notification issues
-   Complex user and agent controls

### Best rated features:

Multi-Language

5.0

Audit Trail

5.0

SMS Messaging

5.0

Manual Dialer

5.0

### Worst rated features:

Website Integration

2.0

Customer Engagement

3.0

[See all features](https://www.softwareadvice.com/crm/zoho-desk-profile/#key-features)

### Express

$9.00/month

### Standard

$20.00/month

### Professional

$35.00/month

[See full pricing details](https://www.softwareadvice.com/crm/zoho-desk-profile/#pricing-and-plans)

### Product: UJET

[UJET](https://www.softwareadvice.com/telemarketing/ujet-profile/)

4.57

[(140)](https://www.softwareadvice.com/telemarketing/ujet-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with agents via the application, online and on the phone via interactive voice response (IVR). In-app communications with customers provide key customer and account details to agents before they take calls. The online channel provides on-demand live chat with customer support agents. The IVR feature provides skilled agents and an interactive dashboard. UJET also lets users and customers share photos, videos and screenshots in real time. UJET offers integrations with Salesforce, Zendesk, Desk and Kustomer. Customer support is offered via online chat, a knowledge base and over the phone.... [Read more](https://www.softwareadvice.com/telemarketing/ujet-profile/)

### Best rated features:

Queue Management

5.0

CRM

5.0

Voice Mail

5.0

Automated Routing

5.0

[See all features](https://www.softwareadvice.com/telemarketing/ujet-profile/#key-features)

### Basic

$80.00/year

[See full pricing details](https://www.softwareadvice.com/telemarketing/ujet-profile/#pricing-and-plans)

### Product: Talkdesk

[Talkdesk](https://www.softwareadvice.com/call-center/talkdesk-profile/)

4.53

[(733)](https://www.softwareadvice.com/call-center/talkdesk-profile/reviews/)

Best for:Enterprise businesses

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing customer support costs. It uses interactive voice response (IVR), automatic call distribution (ACD) and skills-based routing, callers are routed to the agent who is most qualified to meet the needs based on customizable data. Talkdesk displays the caller's name, image, contact information, purchase history and contact history in the agent's browser in real-time so they can personalize their conversations. The system automates tasks, so a new profile is created whenever a new contact calls. When a call is missed, Talkdesk sends an email containing call data, a voicemail recording and a transcription. Managers and agents are also able to make data-driven decisions with call monitoring, call recording, and real-time and historical reporting. The system integrates with several different programs including InfusionSoft, Salesforce, Desk.com, Zendesk and Shopify. Price is per rep per month. Support is offered via knowledge base, email and phone.... [Read more](https://www.softwareadvice.com/call-center/talkdesk-profile/)

### What users love

-   Intuitive and flexible user interface
-   Consistent and clear call experience
-   Responsive and helpful support team

### To take in mind

-   Reliance on strong internet connectivity
-   Audio and headset configuration issues
-   Frequent and unexpected call disconnections

### Best rated features:

Online Voice Transmission

5.0

Callback Scheduling

5.0

Voice Mail

5.0

Workflow Automation

5.0

### Worst rated features:

Alerts/Notifications

2.7

Call Conferencing

3.0

SIP Trunking

3.0

Predictive Dialer

3.0

[See all features](https://www.softwareadvice.com/call-center/talkdesk-profile/#key-features)

### Product: Vanillasoft

[Vanillasoft](https://www.softwareadvice.com/crm/vanilla-soft-profile/)

4.59

[(233)](https://www.softwareadvice.com/crm/vanilla-soft-profile/reviews/)

Best for:Popular

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

VanillaSoft is a cloud-based sales management solution that combines features for CRM, lead management and telemarketing which helps sales teams in businesses manage their daily operations. VanillaSoft is a lead optimization platform built for fast-response sales teams. VanillaSoft’s real-time workflow helps sales teams work smarter by making sure every lead gets the best chance to convert. It automatically prioritizes the warmest records, so agents don’t waste time figuring out who to contact next. It simplifies the agent’s activities, letting them focus on conversations instead of juggling data. Plus, it ensures calls, emails, and texts are sent in the right order, with the right message, and with the best chance of getting through—avoiding spam filters and blocked calls. These three pillars of VanillaSoft’s all-in-one system ensure sales teams are effective, efficient, and always reaching their leads.... [Read more](https://www.softwareadvice.com/crm/vanilla-soft-profile/)

### What users love

-   User-friendly and intuitive interface
-   Efficient lead tracking and organization
-   Responsive and helpful support team

### To take in mind

-   Occasional lag and slowdowns

### Best rated features:

Template Management

5.0

Call Recording

5.0

Lead Distribution

5.0

Activity Dashboard

5.0

[See all features](https://www.softwareadvice.com/crm/vanilla-soft-profile/#key-features)

1

[2](https://www.softwareadvice.com/call-center/auto-call-distribution-comparison/?page=2)[3](https://www.softwareadvice.com/call-center/auto-call-distribution-comparison/?page=3)[4](https://www.softwareadvice.com/call-center/auto-call-distribution-comparison/?page=4)[5](https://www.softwareadvice.com/call-center/auto-call-distribution-comparison/?page=5)

## Popular Comparisons

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DialedIn CCaaS vs Talkdesk

](https://www.softwareadvice.com/call-center/chasedata-profile/vs/talkdesk/)[

Aircall vs CallHippo

](https://www.softwareadvice.com/call-center/aircall-profile/vs/callhippo/)[

Genesys Cloud CX vs NiCE CXone

](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/vs/incontact-hosted-call-center-software/)[

3CX vs Dialpad

](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/dialpad/)[

Five9 vs Calabrio ONE

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Most callers don’t like being placed in a queue, but consider the alternative: to simply let them wait indefinitely on hold. Most of us can guess what the outcome of that strategy will be.

Moreover, if the call is placed to one of your business’s main numbers rather than an employee’s dedicated number, how will you ensure that the call on hold is answered by one of your available employees?

Automatic call distribution is a capability both of [integrated call center suites](https://www.softwareadvice.com/call-center/) and [standard business phone systems](https://www.softwareadvice.com/voip/) that solves these problems by enabling call queueing and rules for routing calls from the queue to your employees.

We’ll answer the following questions you might have about automatic call distribution:

[What is an Automatic Call Distribution System?](#WhatisanAutomaticCallDistributionSystem)

[Which Kinds of Systems Offer ACD?](#WhichKindsofSystemsOfferACD)

[Common Functionality of Automatic Call Distribution Software](#CommonFunctionalityofAutomaticCallDistributionSoftware)

[What Type of Buyer Are You?](#WhatTypeofBuyerAreYou)

## What is an Automatic Call Distribution System?

Essentially, a phone system or call center system with ACD capabilities parks incoming calls in a "call queue" and then routes them to call center agents or employees as they become available.

This ensures that calls get answered in the order that they come in, minimizing the time that callers wait on hold.

Moreover, because calls are routed to available personnel instead of being blindly routed to a line regardless of whether someone is there to answer, ACD ensures that your business answers far more calls.

## Which Kinds of Systems Offer ACD?

Without ACD, you don’t have the option of call queueing—all callers will have to wait on hold. Because of this, ACD is used in nearly any business with a main company number or a toll-free number answered by multiple employees.

ACD is included in nearly all [business phone systems](https://www.softwareadvice.com/voip/), except for the most basic and stripped-down small business offerings on the market.

Call centers, in which large groups of agents spend long shifts answering inbound calls, have specialized ACD requirements. Thus, [call center suites](https://www.softwareadvice.com/call-center/) offer far more advanced ACD capabilities than most business phone systems, particularly when it comes to call routing.

Let’s take a look now at some of the specific features of advanced ACD systems.

## Common Functionality of Automatic Call Distribution Software

_A queue dashboard in_ 8x8 _tracks metrics for calls in various queues (highlighted in red)_

The core functionality of an advanced ACD system is to route calls based on pre-defined rules, whereas simpler ACD systems merely route the caller who’s waited the longest to the first available employee.

One common form of ACD used in call centers. With skills-based routing in place, call center agents are first assigned to groups based on skills (e.g., a sales team, a billing support team, a technical support team etc.). When a caller selects that they need “sales” or “support” in the system’s menu, the call is then routed to the right team, instead of just being sent to the first available agent in any team.

### How ACD Directs Incoming Calls

Even more advanced systems are capable of routing calls based on algorithms that factor in historical data collected by the call center system. For instance, calls can be routed to the best-performing agents (as determined by historical metrics), or to the agent who’s been waiting the longest between calls if multiple agents are available.

Factors used to route calls can include:

-   The number the caller dialed
    
-   Caller selections within the company’s [interactive voice response](https://www.softwareadvice.com/call-center/ivr-system-comparison/) (IVR) system
    
-   Caller profile data stored in the company’s CRM or call center system
    
-   Agent skills
    
-   Agent idle time
    
-   Agent performance metrics
    
-   Caller ID data
    
-   Geographical information
    
-   Time of day or day of week
    

Call center ACD systems also offer advanced options when it comes to reporting and queueing, such as:

**Usage data capture**

Allows users to gather data such as the number of incoming and outgoing calls, average time on call, average wait time and more. This information can be analyzed for reporting and used to populate agent scorecards.

**Virtual queueing**

Allows callers to avoid waiting on hold by entering their numbers to receive a callback when it’s their turn. This reduces customer frustration and wait times.

**Differentiated call queues**

ACD software users can create multiple call queues and have the ability to transfer callers between them. For example, a company may create one queue for support and one for sales, then transfer callers based on the purpose of their calls.

Virtual queueing, also known as callback, offers a dramatically improved waiting experience for callers, as we explain in our [report](https://www.softwareadvice.com/resources/3-ways-to-offer-callback/) on the subject. However, it’s still far from being a universally included feature in ACD modules, so make sure to mention it in your Request for Information (RFI).

## What Type of Buyer Are You?

At the very least, most businesses are going to need basic ACD. Thankfully, the ability to create call queues is a nearly universal feature in [business phone systems](https://www.softwareadvice.com/voip/).

The need for an advanced ACD system depends on a company’s volume of calls and whether those calls need to be routed in a specific way. Almost all buyers of advanced ACD solutions are call centers.

Here are some specific recommendations about the kinds of ACD capabilities that different businesses will need:

• **Small businesses with fewer than 10 employees needing to place calls in queues** can simply use a small business phone system. Small business systems generally offer ACD or at least “hunt groups,” i.e. the capability to group lines together so that multiple lines ring at once for a single inbound call.

Very small call centers can get by with basic hunt groups rather than advanced ACD by using a “round-robin” approach. In this routing scheme, calls are delivered sequentially to different employees. For instance, once employee A’s line rings, the next call is sent to employee B, then C etc.

Alternatively, some small call centers send calls to all agents at once, on the assumption that competition over who gets to answer is a motivating factor.

• **Call centers fielding a high volume of calls** should implement an ACD system to manage a queue and distribute calls based on time-on-hold, caller data, agent skills and more.

• **Outbound and inbound call centers with an IVR** should use an ACD to route calls. Outbound campaigns utilizing IVR menus require that you have ACD in place in order to properly route calls based on recipients’ IVR selections.

• **Complex sales and support teams that need calls to be routed** to various departments should use an ACD’s skills-based routing capabilities.

Virtually all of the [call center systems listed on Software Advice](https://www.softwareadvice.com/call-center/) offer an ACD system, in addition to the [standard business phone systems we list](https://www.softwareadvice.com/voip/). Explore our product profiles to find the solution that works best for your needs.