Snapfulfil by Synergy North America is a full-featured cloud-based/Software as a Service (SaaS) warehouse management system (WMS) designed to meet the needs of a variety of businesses in a multitude of industries, including manufacturing, 3PL, retail and wholesale, e-commerce, food and beverage and electronics. Snapfulfil works to improve the efficiency of picking and dispatching, while reducing the time it takes to fulfill orders.
The system contains multiple features essential to warehouse management, including an adaptable workflow engine to allow for process improvement and customization without the need for expensive system modifications. The rules engine can be customized to fit each client's individual needs. Snapfulfil brings control to a warehouse environment, and provides businesses with visibility into the distribution processes. The 3PL billing module can create charge types for each client and automate the billing process while reducing monthly office work and administrative tasks. This feature in particular is suitable for large warehouses serving several clients at once. RF/barcode scanning equipment helps track items within the warehouse.
As a SaaS-based system, Snapfulfil requires no additional setup fees, and integrates with existing ERP/host systems. Their monthly fee is all-inclusive, providing training, support, deployment, the system, essential hardware and complete integration, without a long-term contract. The system is scalable, and is suitable for businesses of all sizes. Synergy North America boasts 35 years of WMS experience, and designed Snapfulfil to be a Web-based solution for manufacturing and distribution needs.
Bruce from Focus on You Strategy
Specialty: Other Nondurable Goods
Ease of use and the quick response for customer service
Ability for mobile printing capabilities...probably will come with updates, I would guess
Use it to break it...lol - really works well...I passed it off to a person who did not understand WMS and they "got it"...
Alan from The Cotswold Company
Specialty: Furniture / Home Decor
The product compares well to better known, far pricier systems but moreover there is a core of strong people at Snap in the UK with the right mix of creativity, initiative and intelligence married with a focus on customer requirements. This makes changes and development a constructive exercise even if the costs of development ultimately prohibit the implementation. Additionally the SAAS structure meant the normal barrier of implementation costs, and scaling to new facilities is more palatable
There are some curious limitations to mobile printing solutions that we haven't been able to overcome and the fixation on STU/LPNs is a common WMS feature that becomes an issue for anyone not looking to move FPs at all. The downside of shared learnings making their way into general release is the competition learning from your invention....but that's a two way stream.
Be sure to understand the cash flow advantages of this sort of solution as well as the joy of not needing your own IT team to support the implementation or running of the system. Be sure to commit fully to process design and definition to avoid costly post go-live development and especially consider reporting requirements and discovering what is included in each system before committing.
Kjiel from ClubW.com
Specialty: Food & beverage
The Snapfulfil team is a cut above the rest. They asked the right questions from the beginning to get a great sense of the challenges we faced before suggesting their system as a fit. The team came onsite and did a great analysis, and once we locked into them as a choice, we were up and shipping packages in less than 2 months. Their API is easy to use and easy to interface with. Also, our teams were able to connect to it easily and begin integrating and testing early in the process.
The largest issue we've faced is around internet connectivity. It's less a factor of the product or vendor and truly a limitation of the physical space we inhabit. Nevertheless, it causes the system to be inoperable when down.
Be very open and honest. One quality SFF brings to the table that most WMS vendors don't have is a true level of partnership. SFF charges nothing for implementation and setup, so they have major skin in the game to make sure that the implementation is smooth.
They handled our issues, responded to requests, and adapted their schedules to make the evaluation and implementation a success.
Suki from Vax Ltd
Specialty: Other Durable Goods
The Snapfulfil interface is very simple and easy to navigate through. The layout has been designed so that even a novice user can understand how to manage orders and review stock. The simple indicators based on red, yellow, and green make it easy to understand current WIP status at a glance.
Currently, they only offer an SaaS cloud option. This solution will fit the majority, but I can see why some people would want an "on premise" version.
I recommend sticking to the processes that come as standard with Snapfulfil. We noticed that our current processes were too complex and decided to simplify these by using the standard processes which helped in embedding the solution.
Mike from PetFlow.com
Date: August 2013
Suki from TTI - Vax Ltd
Date: June 2013
Bill from Edinburgh Bicycle Cooperative
Date: May 2013
Nick from White Arrow Logistics
Date: May 2013