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Here's what we'll cover:
As supplies move through the warehouse/distribution center, managers must track inventory and ensure that products are picked and put away in a productive and expedient manner. Warehouse management systems (WMS) help users improve the efficiency of these inventory control operations.
Warehouse inventory software should provide managers with the tools they need to analyze stock and makes plans for inventory movement or replenishment. Used alongside a transportation management system, WMS systems serve as a critical part of an overall supply chain management system. To see additional product reviews and comparisons, visit www.WarehouseManagementSystemsGuide.com.
The core functionality of most warehouse management systems help warehouse managers and workers guide inventory through receiving, putaway, picking, packing and shipping.
|Warehouse design||Warehouse design functionality allow users to customize workflow and picking logic to ensure that inventory is allocated to the correct location within each facility. The WMS establishes correct bin slotting to maximize warehouse space and account for seasonal inventory variance.|
|Inventory tracking||Most systems offer the ability to use advanced tracking systems, such as auto ID data capture (AIDC), barcode scanners or radio-frequency identification (RFID) to ensure that inventory is correctly logged and easily located when the time comes for it to move.|
|Receiving and putaway||Once inventory is logged, warehouse management systems assist with inventory putaway for retrieval at a later date. More advanced systems offer pick-to-light (light-picking) and pick-to-voice (voice-picking) technology to aid more sophisticated warehouse environments.|
|Pick-and-pack||Warehouse management systems often contain a variety of options like zone picking, wave picking and batch picking to provide managers greater flexibility. Additionally, lot zoning and task interleaving help workers reduce the number of trips necessary to complete a task.|
|Shipping||Once inventory is packed, the WMS can send itemized bills of lading (B/L) ahead of the shipment, generate packing lists and invoices for buyers to reconcile items shipped with items ordered, and even include assembly instructions if needed. Once items have been packed, the warehousing software can send advanced shipment notifications (ASN) to notify other facilities of pending deliveries.|
|Labor management||Labor performance modules also help managers monitor worker efficiency and performance. Key performance indicators (KPIs) help managers keep tabs on the workers who are performing above and below standard.|
|Yard and dock management||A common feature in WMS software, yard management assists trucks as they come-and-go and find the correct loading docks. Some applications also help manage cross-docking, or the ability for incoming trucks to be unloaded and loaded concurrently.|
|Reporting||Advanced reporting features within the software can help managers analyze the performance of the operation as a whole and find areas for improvement. For example, the system can automatically analyze cycle counts, which count a different subset of inventory each day.|
Just because you have a warehouse doesn't mean you need warehouse management software. It may be overkill for your needs. Instead, there are several related applications available that address specific problems in the supply chain.
|Inventory management software||If you don’t need a solution to automate picking, putaway, docking or worker responsibilities, an inventory management solution may be a better investment. Solutions from IntelliTrack and Fishbowl are some of the more highly reviewed products.|
|Order fulfillment software||Order fulfillment software is best for buyers looking to improve the management of their order-to-cash process. Many WMS and TMS software solutions contain order fulfillment functionality within their systems, but buyers without the need to automate warehousing or transportation tasks should evaluate order fulfillment applications. NetSuite, Epicor and SAP offer popular order fulfillment modules.|
|Logistics software||For buyers who want to improve transportation/freight and risk analysis, a logistics software application may be a better fit. These applications often include the functionality to manage all aspects of supply chain execution (SCE) tasks: planning, procurement, warehousing and transportation. CMS Professional and TMW Systems are popular logistics software solutions.|
Buyers need to decide if they want to purchase a best-of-breed WMS or an integrated suite of applications. Typically, best-of-breed applications have deeper functionality than modules within integrated suites. In this case, that means more picking configurations, labor management features, built-in integrations with other technologies and other warehouse-specific features within best-of-breed applications than WMS modules within supply chain management or Enterprise Resource Planning (ERP) suites.
Alternatively, buyers may want to evaluate integrated suites if they want a solution that can manage other aspects of the business (accounting, human resources, manufacturing, customer management etc.) in addition to the warehouse. These vendors are also typically more stable, meaning buyers won’t have to worry about their provider going out of business or being acquired by another vendor.
Accellos. Accellos has seen two major updates to its on-demand warehouse inventory management system, AccellosOne WMS. In February 011, Version 6.3 was released. Its new capabilities included a new mobile workflow, improved user interface, new planning templates (for wave picking, allocation etc.) and complete integration with its LTL and parcel solution, AcecellosOne Ship. March 2012 saw one of the biggest announcements in the warehousing industry this year—a cloud-based deployment option for its WMS solution. In addition to software updating being included in the contract, the solution is now available on a subscription-pricing model.
ASC Software. Over the past couple of years, there have been two main updates to ASC’s WMS solutions. In November 2011, ASC updated ASCTrac to version 7.1. Most of the improvements in this push focused on supply chain visibility, improved metrics and updating the inventory counting engine. A new product line labeled ASCTrAX was announced in January 2012. The solution is a mobile extension of Dynamics AX, allowing warehouse managers to eliminate paper spreadsheets and improve the inventory accuracy with real-time stock updates.
HighJump. One important accomplishment to point out is that HighJump earned the status of Gold Microsoft ISV in November 2011. Most of the software updates to impact HighJump’s warehousing and distribution offering have involved electronic data interchange (EDI) functionality. In March 2012, its TrueCommerce EDI Solutions became a part of the Microsoft Dynamics GP User Group. April 2012 saw HighJump notify users of integration with another ERP vendor, this time announcing EDI integration with Sage 100 ERP.
RedPrairie. RedPrairie made a major update to its On-Demand Warehouse Management Solutions in July 2011 by adding advanced mobile functionality. Improvements focused on adding features and capabilities for both inventory supervisors and floor workers. For its mobile app, RedPrairie partners with multiple hardware vendors such as Motorola, Intermec and Honeywell. The mobile application does not require any software updates to integrate with RedPrairie's warehousing management solution.
Recently, we’ve added a number of WMS software vendors to our guide. Here are a few of the newest products we’ve reviewed:
IntelliTrack. IntelliTrack offers a stand-alone WMS solution that we recommend to warehouses with up to 20 workers. The solution comes in three different versions to accommodate businesses with a range of budgets and needs. One of the features we really like about the IntelliTrack system is the assortment of wireless and handheld devices it can interface with. Check out more product information and screenshots of the system here.
Savant. Savant offers an on-premise warehouse solution that can handle inventory of almost any type, from agricultural and perishable goods to electronics, high-tech products and raw materials. While Savant’s system can directly integrate with the Microsoft ERP products (including Dynamics AX, GP, NAV and SL), it also works as a stand-alone system. Savant offers additional modules to address specific warehouse environments, such as those found in a third-party logistics (3PL) operation or in the beverage industry.
Exacta. Exacta WMS from Bastian Solutions is an on-premise warehouse solution that can come coupled with additional modules for other supply chain functions, including transportation management (for parcels) and order fulfillment. Bastian offers an additional module that can further customize warehouse control, including specialized wave picking, labor management and other planning features. The system is also suited to handle 3PL environments.
Anywhere Warehouse Management System. Finally, Lenoir’s Anywhere WMS is a Web-based product, making it great for managers that don’t necessarily require radio-frequency controls or cross docking in their warehouses. The system includes additional reporting and data integration modules for users with more advanced analytical needs. Anywhere WMS can integrate with a number of popular enterprise applications, including JDA, SAP and Oracle.
Since the whole point of a WMS is to reduce spending, buyers should focus first and foremost on the total cost of ownership. Fortunately, vendors have become more competitive in this area, just as they are competing on functionality and, more recently, application architecture configurability. Each vendor will claim that their warehouse management system software provides more opportunities to expand on out-of-the-box functionality than their competitors. Systems that can truly offer the most advanced functionality, optional features for specific vertical markets, configurable architecture and competitive cost of ownership will have the greatest chance of winning over buyers.
Specific questions to ask when selecting a WMS system include:
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