Sendoso 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Sendoso

4.5

(32)

Pricing

Pricing available upon request

About Sendoso

Sendoso is a direct mail automation solution that helps businesses engage with customers by sending personalized gifts, promotional products and handwritten notes. It enables employees to track and manage product sourcing and shipping processes and run marketing campaigns via a unified platform.

Features of Sendoso include account-based marketing, customer management, sales tracking, demand generation, reporting, single sign-on (SSO) and more. The application allows managers to generate leads, streamline customer engagement operations and track employees’ activities. Additionally, it lets administrators track customers’ contact details, configure workflows and enhance customer retention.

Sendoso comes with an application programming interface (API), which facilitates integration with several third-party platforms such as SalesLoft, SurveyMonkey, Marketo, Outreach, HubSpot, Calendly, Groove and more. Pricing is available on request and support is extended via phone, email and other online measures.

Sendoso Screenshots

Sendoso Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Sendoso Features

Popular features found in Account Based Marketing
Campaign Personalization
Lead Nurturing
Lead Qualification
Reporting/Analytics
More features of Sendoso
Campaign Management
Delivery Tracking
Event Triggered Actions
Mailer Templates
Mailing Services Integration
Performance Metrics
Personalization

Sendoso Integrations

Calendly

Groove

HubSpot Marketing Hub

Marketo Engage

Salesforce Platform

Zapier

Sendoso User Reviews

Overall Rating

4.5

Ratings Breakdown

59%

34%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.6

Functionality

4.5

Tucker H.

Verified reviewer

Marketing and Advertising

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed October 2018

Sendoso Review

Overall experience = excellent AND super!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've never seen our field marketer get happier about software. I have never been able to send personalized gifts at scale this easy

Cons:

Right now I haven't seen enough of it to find a con. I'm loving this software

Yara A.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

We can stand out with our advertising campaigns

Sendoso enables us to own our own gift shop, which makes us unique in our advertising campaigns, so that we can design marketing and advertising campaigns to benefit us directly and without the intervention of intermediary companies.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sendoso enables us to coordinate and manage everything related to sending gifts to customers, as it provides us with a variety of gifts that we can design in a way that suits us, and it also coordinates the process of delivering them to customers according to their ability. It is easy with the user interface, and importing and coordinating lists of targeted customers in the campaign in addition to their addresses is very easy and does not take time. I also find it easy to allocate gifts to customers according to their classifications. The status reports and feedback are very useful and enable us to see which gifts and cards have already been delivered and all the other details related to them.

Cons:

I hope to include more catalogs, to increase our distinctive options, and to be able to create quality gifts that help us stand out in our campaigns.

Verified

Reviewer

Internet

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed October 2018

Game Changer if Executed Correctly

Overall, a cool idea with execution that needs some work. It's a new company so it's definitely understandable.

Ratings Breakdown

Ease of use

Functionality

Pros:

Really cool idea! Integrating different vendors with salesforce to enable our sales team to send out gifts has really unlocked the type of campaigns we can run and made procurement way easier!

Cons:

I wish they collected addresses automatically. It adds a step of work that limits the ease of sending out gifts. Something like the Amazon Oneclick experience would be phenomenal. Few bugs here and there

Waleed K.

Verified reviewer

Construction

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

A Simple Way to Send Customers a Gift

I'm using Sendoso to honor our customers with personalized gifts. This platform allows us to deliver a remarkable experience to our customer that go above and beyond for us. Sendoso helps me to personalize my work and much of what I do is over the phone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sendoso is a really great tool, as it has the ability to keep in touch with clients and promote the company's activities in innovative ways. A welcome addition to all customers, Sendoso takes care of everything for the gifted customer, all you need is to import lists that include names and email addresses. Demand generation teams are empowered to think strategically and creatively about how to deliver value to consumers and potential customers using Sendoso. I love how customer gifts are sent quickly and easily with the help of Sendoso, and I also love how it integrates with Amazon, so that gift purchases are completed and dispatched quickly.

Cons:

Certain aspects of the platform require additional investigation, and we've had clients refuse to receive Sendoso's address confirmation emails or click the link to add their address out of concern for its security.

Alaa E.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2022

A very handy solution for sales teams to structure their customer interactions in a pleasing manner.

Sendoso added value to the customer loyalty process by surprising them with unusual gifts, which helped us improve our relationships with existing customers, and enabled us to attract new customers in this way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the idea that there are so many options to suit everyone and any event. I like how Sendoso assists us in building relationships with potential and future clients. It always allows us to give them distinctive gifts, thanks to a unified platform that is simple to use. We may use Sendoso to maintain inventory and plan new orders, as well as control everything related to providing gifts and monitor the success of the team in this regard. Sendoso has assisted us in broadening the reach of our e-gift approach, particularly when we attend a conference or exposition, and has enabled us to offer additional incentives to attend, engage, and deepen discourse in order to strengthen our relationships with new clients and clients.

Cons:

There are not many unwanted or complicated matters, just some organizational matters that are sometimes annoying, as shipments may not arrive on time, and the process of navigating through different catalogs and choosing the products we want can sometimes be complicated.

Eric D.

Verified reviewer

Telecommunications

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed July 2019

A way to stand out

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about Sendoso is the ability to personalize messages for prospecting. When someone mentions they are having a bad day sending a quick 10 dollars for a coffee gift card is a nice touch to outbound prospecting. The ease of use and tracking success in Salesforce is great. The integration is on point. Using Sendoso for a meeting reminder is a huge part of a successful number of the scheduled meetings to completion rate. Using Sendoso for the ability to nurture a long term potential prospect is very successful and different from your typical email drip. It is a great way to stand out in the crowd of tech sales.

Cons:

A huge con for me is the number of words that you can type into the personalized message. It sometimes is hard to get your message across with a limited number of words able to be used.

Verified

Reviewer

Computer Software

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed July 2020

Good tool for sending gifts

A good tool to get started sending physical items and is especially useful if you're sending gifts on a massive scale. However, you could save some money doing it yourself manually if you're a small business owner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to integrate with Salesforce and fire off automated gifts to people. That's where the real power of it comes in.

Cons:

The user interface is a bit lacking at times. I don't like how you can't see pictures of many gifts (like the perishable options) you're sending. Having to send directly through the integration is often limiting because you can't customize the messaging that is first seen by the recipient in many cases.

Verified

Reviewer

Computer Software

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed August 2022

Super useful for ABM efforts

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very useful for adding extra value to outbound ABM propsecting. Fairly easy to configure to send whatever you want.

Cons:

Have had periods of time where their service didn't work, which affected our end customers.

Rachel C.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 12 months

Review source

Reviewed May 2021

Great software but lots of issues with support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to send things to people directly to their homes during the pandemic

Cons:

There are a lot of rules around what you can send and how with or without addresses that results in a lot of cancellations after the fact - so people don’t receive the gift they have been waiting for.

Reasons for switching to Sendoso

Needed a global tool

Yama D.

Verified reviewer

Computer Software

1001-5000 employees

Used monthly for less than 12 months

Review source

Reviewed May 2020

If you need help getting people to commit to meetings or want to show appreciation-This is it.

It is best for smaller companies to be used on. They may show more gratitude towards these gestures. Bigger companies dont care as much.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to have an extra touch prior to a meeting. Being able to send a little thank you and reminder of the meeting and maybe they can get a coffee on you prior to joining.

Cons:

I don't like the idea of people sending this out as a means to incentivize a meeting. I want someone to meet with me because they want to meet with me.

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