Heartland Payments+ vs Submeter Billing: Which is best for you?

With great customer service, security features, and customizable options, it’s ideal for medium to large businesses that need a robust system.

At that time, I canceled my payroll services after the year-end processing and also canceled my merchant credit card processing account for that company. Despite the business closure, Heartland continued billing me for merchant services — over $300 per month — even though the account was inactive and no credit card transactions occurred. When I contacted Heartland for assistance, I was told they could not locate my account due to a misspelled name, and I was given no resolution. Once the found it I was basically told it was too bad so sad.

Good experience, the support team is helpful and send reminders if I did not submit the bill in time.

The reports are difficult to filter through when exporting and the platform needs more organization.