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Navigator DMS

Overview

Navigator DMS 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Navigator DMS
Navigator DMS
3.8
(5)

Pricing

Starting at £50.00 per month

About Navigator DMS

Navigator DMS is a dealer management solution that helps you make your dealership more efficient and profitable.

Navigator Dealer Management System is designed for Car, Van, Motorhome, and Caravan Dealerships.

Navigator DMS enables users to run their marketing department more efficiently using built-in CRM, rental, marketing, stock management, and lead management tools.

Navigator DMS Screenshots

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Navigator DMS Pricing and Plans

Starting price: £50.00 per month
Free Trial
Free Version

Basic

£50.00

per user, per month

No plan information available

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    Navigator DMS Features

    • Popular features found in Auto Dealer
      Accounting
      Contact Database
      Document Management
      Financing Management
      Payment Collection
      Reporting & Statistics
      Sales Floor Management
      Service Department
      Website Integration
    • More features of Navigator DMS
      Activity Tracking
      API
      Appointment Scheduling
      Barcode/Ticket Scanning
      Billing & Invoicing
      Communication Management
      CRM
      Customer Database
      Customer History
      Customizable Forms
      Document Storage
      Email Management
      For Automotive Dealerships
      Forms Management
      Inventory Management
      Inventory Tracking
      Invoice Management
      Lead Capture
      Lead Management
      New Car Dealer
      Price/Margin Management
      Quotes/Estimates
      Real-Time Analytics
      Real-Time Reporting
      Records Management
      Reminders
      Reporting/Analytics
      Sales Reports
      Stock Management
      Summary Reports
      Third-Party Integrations
      Used Car Dealer
      Website Management
      Work Order Management

    Navigator DMS User Reviews

    Overall Rating

    3.8

    Ratings Breakdown

    5

    40%

    4

    40%

    3

    0%

    2

    0%

    1

    20%

    Secondary Ratings

    Ease of Use

    3.8

    Value for money

    4.0

    Customer support

    3.5

    Functionality

    4.2

    Have you used Navigator DMS and would like to share your experience with others?

    CB

    Chris B.

    Verified reviewer

    Automotive

    2-10 employees

    Used daily for less than 6 months

    Reviewed December 2022

    4 month use

    4

    Both [SENSITIVE CONTENT]l were excellent at holding our hands throughout the whole time of the implementation. Daniel's knowledge on the system is second to none and if by any chance there was a question he could n't answer he always found out. We feel a little lost not having contact with them now.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    3
    Customer support
    5
    Functionality
    icon
    Pros:
    The integrated accounts system is excellent. The workshop/invoicing is very good
    Cons:
    Not having quotations available within Workshop. Parts system is very rigid there is no availability to allow say one part that you will never use again to be created without having to go through every step and again same when preparing a quotation

    Reasons for choosing Navigator DMS

    have used before in another dealership and price

    Reasons for switching to Navigator DMS

    old system was very much out of date

    Vendor Response

    Hi Chris Thanks for the review - your issue with the Parts system is noted! Watch out for an update shortly which allows parts to be quickly created at the point of quotation!

    Replied December 2022

    Read More

    MH

    Mike H.

    Verified reviewer

    Retail

    2-10 employees

    Used daily for more than 2 years

    Reviewed December 2022

    DMS Navigator

    5

    DMS Navigator is great value for money. It helped us slim our admin costs significantly.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We have been using DMS Navigator since 2014.Its a great complete system. Sales prospecting, vehicle invoicing, service job cards and service invoicing, parts stock, accounting and marketing all in one system. Only having to look at one system makes life so much easier.
    Cons:
    Updates are free which is great, but when things aren't thoroughly checked before going live and we have issues is very frustrating!

    Reasons for switching to Navigator DMS

    Old system was being made redundant

    Vendor Response

    Thanks for the review ! We've been updating our testing and release processes for 2023, which we hope will reduce the annoying issues that occur from time to time when updates are set out ! We would love to hear how this feels for our users!

    Replied December 2022

    Read More

    RW

    Rob W.

    Verified reviewer

    Machinery

    11-50 employees

    Used daily for more than 2 years

    Reviewed December 2022

    not that impressed with support or product

    1

    Not great at solving problems

    Ratings Breakdown

    3
    Ease of use
    2
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    not a lot You need to move the system in line with other systems [SENSITIVE CONTENT] does not email us back.
    Cons:
    way customers are set up [SENSITIVE CONTENT] does not email us back.

    Reasons for choosing Navigator DMS

    sales process was good

    Vendor Response

    Really disappointed to see that your experience with Navigator has not been as good as for many of our other customers. I've asked our Customer Success Team to contact you to see if they can identify what the core of the issue is and if they can help you to gain more of your use of Navigator.

    Replied December 2022

    Read More

    JG

    Joanne G.

    Verified reviewer

    Automotive

    11-50 employees

    Used daily for more than 2 years

    Reviewed December 2022

    accounts review

    4

    Navigator is difficult if anything goes wrong as it's hard to un-do mistakes

    Ratings Breakdown

    3
    Ease of use
    5
    Functionality
    icon
    Pros:
    Easy to read screens and easy to read reports
    Cons:
    System assumes nothing ever goes wrong and you can't transfer between accounts

    Vendor Response

    I'm hoping our team were able to contact you, discuss and help resolve the moving between accounts item. Many thanks for your feedback

    Replied January 2023

    Read More

    cl

    colin l.

    Verified reviewer

    Automotive

    11-50 employees

    Used daily for less than 12 months

    Reviewed December 2022

    A DMS that is easy to use

    5

    Since we have changed to Navigator my job has become a lot easier and all my staff find it easy to use

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The software is easy to use and understand. It has made my job a Service Manager a lot easier than using our old DMS
    Cons:
    You can't kid the system. It is very much a matter of fact

    Reasons for choosing Navigator DMS

    Cost and ease of use and reviews

    Reasons for switching to Navigator DMS

    Cost and ease of use

    Vendor Response

    Great to see that Navigator is helping you do your job !

    Replied December 2022

    Read More

    Showing 1 - 5 of 5 Reviews

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