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Billtrust

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Billtrust 2026: Benefits, Features & Pricing

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  • Overview
  • Screenshots
  • Pricing and Plans
  • Features
  • User Reviews
  • Popular Comparisons

Overview

Billtrust
Billtrust
4.7
(33)

Pricing

Pricing available upon request

About Billtrust

Billtrust is an A/R automation suite for B2B companies. This software provides automated order-to-cash solutions that meet diverse buyer requirements, secure multi-channel payment enablement, and intelligent matching and payment posting. This platform also includes features such as invoicing, collections management, and an eCommerce web store platform.

Billtrust Screenshots

0
0

Billtrust Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Billtrust Features

    • Popular features found in Billing and Invoicing
      Billing Portal
      Contact Database
      Customizable Invoices
      Invoice Processing
      Mobile Payments
      Multi-Currency
      Payment Processing
      Quotes/Estimates
      Reporting & Statistics
      Tax Calculation
      Time & Expense Tracking
    • More features of Billtrust
      Billing & Invoicing
      Dunning Management
      Invoice History
      Online Invoicing
      Online Payments

    Billtrust User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    79%

    4

    18%

    3

    0%

    2

    0%

    1

    3%

    Secondary Ratings

    Ease of Use

    4.6

    Value for money

    4.6

    Customer support

    4.7

    Functionality

    4.7

    CH
    Candace H.

    Utilities

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2017

    Nothing short of amazing. A definitive success builder for payment cycle management.

    5

    We have a payment portal that our customers may utilize to view billing statements and current balances, as well as remit payments through a variety of methods. It allows us to better deliver and manage our billing statements, cuts the print/mail time, provide email and ebill delivery methods, and has helped us significantly decrease our DSO.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The software is easy to utilize, and the training is top of the line. One of the few companies we work with that also offers incentives for your team's success.
    Cons:
    Bells and whistles can be costly for smaller entities, but there the packages can be flexible. There are a few updates we would like to see in the Client Connect area.

    Read More

    DJ
    Deanna J.

    Import and Export

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2016

    Decrease your FTE

    5

    When I started working for this company we had just begun to look at Billtrust for a distribution tool. To acclimate myself I began to review the company and what it offered and realized that they were a great value add for things that we weren't even considering at the time.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The distribution tool enabled us to more effectively utilize our resources. Instead of having an FTE sitting at a desk, folding and stuffing envelopes all day, we were able to use them to perform other tasks that needed to be done.
    Cons:
    The things I like the least is having to talk to so many different people throughout the business to accomplish a task.

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    JH
    Jamie H.

    Verified reviewer

    Used daily for more than 2 years

    Review source

    Reviewed July 2017

    Reliable service.

    4

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    The Billtrust service is very reliable. We do not experience issues very often. When there is an issue they are fast to respond.
    Cons:
    I wish it was easier to modify the forms for the end user on the fly. If there was a template the end user could modify on the fly it would be a nice addition.

    Read More

    TJ
    Tom J.

    Food & Beverages

    501-1000 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2016

    Open Scan Solution

    5

    We are a long term Open Scan client and to put it simply, love the product! The solution provides Royal Cup Coffee and Tea exactly what we need in order to process our cash receipts timely and efficiently. Prior to installing we had four individuals dedicated to applying our customer's payments. This old process was slow and inefficient. We not have one full time person dedicated to cash application along with an additional part-timer. We have not only reduced application payroll but have also seen less posting errors.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Posting cash is much less of a hassle and retrieving check copies for audits is simple.
    Cons:
    Nothing specific comes to mind.

    Read More

    CC
    Cory C.

    Wholesale

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2017

    Eases our minds so that we can focus on our business

    5

    I like the reporting features, the fact that my customers can get invoices by mail, fax or email if they want. A bonus is that they can import our invoices directly into their accounting software.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Billtrust allows us to focus on our business and not have to worry about invoicing. Their services give us piece of mind.
    Cons:
    I don't have anything negative to say. Happy with the product. I suppose if I had any negative comment it would be that sometimes the website can be on the slow side. But nothing that will change my view of the service.

    Read More

    CC
    Christian C.

    Food & Beverages

    501-1000 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2017

    Best third party application investment we have made as a company.

    5

    Time! We went from manually processing thousands of checks, to automatically processing thousands of checks through Billtrust. The manual process is a fraction of what it used to be.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The more you use the application, the easier it becomes. The smooth integration between this application and our operating system, SAP.
    Cons:
    This is actually related to an issue from the payer. Checks that aren't clearly printed or handwritten items must be manually processed.

    Read More

    MK
    Melinda K.

    Retail

    1001-5000 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2017

    Great for us an our customers

    5

    Use everyday to assist customers with their balances. Also teach customers how to be self sufficient.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of use, great customer service. Ease of use for our customers. Now that we know the customers can have multiple sign ins, we look forward to using this feature
    Cons:
    When it is off line for a short time. Not knowing about some of the features that are available to use.

    Read More

    DS
    Dale S.

    Wholesale

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2017

    I have always gotten a great response from everyone .. Service has always been top notch.

    5

    Helps our employees free their time to do other jobs. We could eliminate one position and have done that for years. Pay back was great.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Easy to use... Moving around the Billtrust web-site is very user friendly. Training our people on how to use was very easy.
    Cons:
    I really have not con's maybe the longer hours of operation if we were to have a problem later at night.

    Read More

    TJ
    Tom J.

    Food & Beverages

    501-1000 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2017

    Billtrust is a highly valued partner in our cash application arena.

    5

    Faster more accurate posting with historical detail available at the touch of a button.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Posting accuracy. We experience very few posting errors when the customer provides remittance that the software can read.
    Cons:
    The version we are running is not SAAS therefore our ERP, SAP, only offers our AR detail once a day in batch format.

    Read More

    JK
    Jennifer K.

    Used daily for more than 2 years

    Review source

    Reviewed February 2018

    Billtrust is GREAT!!!

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    It's a way for your customers to review their account balances, look up invoices and make payments all in one location.
    Cons:
    The implementation took a little longer then expected on Billtrust side which was kind of disappointing but once in place...we love it!

    Read More

    Showing 1 - 10 of 33 Reviews

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