Billtrust 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Billtrust

4.7

(33)

Pricing

Pricing available upon request

About Billtrust

Billtrust is an A/R automation suite for B2B companies. This software provides automated order-to-cash solutions that meet diverse buyer requirements, secure multi-channel payment enablement, and intelligent matching and payment posting. This platform also includes features such as invoicing, collections management, and an eCommerce web store platform.

Billtrust Screenshots

Billtrust Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Billtrust Features

Popular features found in Billing and Invoicing
Billing Portal
Contact Database
Customizable Invoices
Invoice Processing
Mobile Payments
Multi-Currency
Payment Processing
Quotes/Estimates
Reporting & Statistics
Tax Calculation
Time & Expense Tracking
More features of Billtrust
Billing & Invoicing
Dunning Management
Invoice History
Online Invoicing
Online Payments

Billtrust User Reviews

Overall Rating

4.7

Ratings Breakdown

79%

18%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.7

Functionality

4.7

Lisa B.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed March 2018

BillTrust is so easy!

Easy online payments & customers can view/print invoices/statements themselves without needing to call each time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use for Client Connect; online payments are a breeze for customers. Including One-Time Payments where customers don't even have to log in.

Stacy G.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

All in one

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy to complete payment. Vendors that offer discount when payed within a certain timeframe is automatically calculated in.

Cons:

Having to move payed invoices to closed.

George G.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2022

Poor Customer Service / Outdated Quality of Work

Terrible Experience. I am not the only one.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A lot of the code in the website they provided us does not work out of box.

Cons:

Billable work at 165/hr. Company does not proof their own work before submitting it. Projects take forever to complete. Lack of communication. Rarely calls customer for questions.

Sherri N.

Import and Export

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2016

Best Vendor Partner

Billtrust has been a valued vendor partner since 2006. Our invoicing process was time consuming, labor intensive, and very expensive before partnering with Billtrust. With Billtrust, the process is automated, the invoices look professional, and we've realized savings in every area -- labor, postage, forms and envelopes, etc. Most of all, our customers are extremely happy with their invoicing and the flexibility provided by using Billtrust.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Invoice delivery to our customers is quick, efficient, and accurate. We are notified automatically and immediately if an electronic or fax delivery fails so we can fix it quickly. It's easy to resend either a single invoice or multiple invoices. Our customers have many options and can choose what is best for them -- Invoice Gateway, Invoice Central, Ebills, email or fax copies. For those that still want invoices via USPS, we have the ability to select the criteria to maximize savings.

Cons:

Hmmm, can't think of anything.

Dharun R.

Verified reviewer

Research

51-200 employees

Used daily for less than 6 months

Review source

Reviewed March 2023

Accounts Receivable Automation by Billtrust

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Billtrust Accounts receivable platform provides all the desired features for seamless process, especially it's Business payment network makes it to stand out from its competitiors. It is integrated with several global partners to make the process of accounts receivable more feasible.

Cons:

Dispute management is lacking a bit when comparing to other account receivable platform. It can be improved.

Staci C.

Import and Export

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2016

Accounts Receivable Automation

We have been using Billtrust for over 7 years to process and distribute our invoices and to manager a AR portal. Our E-billing % is up to 72% saving us postage and the time it takes our customers to get our invoices. More of our customers are using the portal to retrieve invoice copies and make payments. This cuts our administrative cost. Their marketing tools have helped us to be successful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When customers get our invoices faster then we get paid faster and we have a higher customer satisfaction. Our customers love that they can see their account, get invoice copies and make payments on their schedule.

Cons:

Our experience is most very good. I would only say that sometimes special projects or form changes can take a little long.

Timothy J.

Wholesale

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Billtrust provides an economical solution for sending out invoices and statements.

Efficient and timely delivery of Invoices and Statements to our customers along with economical payment processing fees when customers pay on line.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software provides multiple ways to offer customers to receive invoices & statements as well as electronic payment platforms to manage their accounts online. The payment platforms are a very cost effective method for processing payments into our ERP system.

Cons:

Some of the reporting needs to be improved to allow more selection and sorting options. It would be grate to have either a program or a link to a program that would let you scan the customer addresses to validate the address information.

deborah k.

Wholesale

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Extremely easy to use. Great way to pay your bills and view all of your invoices. Highly recommend

Helping our customers pay and receiving payment much faster than receiving checks in the mail.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely easy to use. I can go in and out between viewing invoices and checking on our customer's payments. It is one of the best software's around. It doesn't take long for my customer's to familiarize themselves with the payment mode. They love it.

Cons:

It can be difficult sometimes when customer's lock themselves out of the software by forgetting either their password or user name. It would be helpful if they put an emphasis on helping customers log in and retrieve their log in information when they are stuck.

Christopher M.

Verified reviewer

Machinery

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed February 2018

BillTrust has helped greatly with our billing and invoicing needs