Recurly 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Recurly

4.6

(62)

Pricing

Pricing available upon request

About Recurly

Recurly’s all-in-one, integrated platform removes the complexities of automating subscription billing at scale by enabling teams to manage and optimize their subscriber lifecycles with ease.

Category-defining companies including Sling, Twitch, BarkBox, FabFitFun, Paramount, Lucid, and Sprout Social have chosen Recurly to manage billions of dollars in recurring revenues, future-proof their recurring billing and revenue management, and recover billions of dollars in lost revenue due to churn.

The Recurly subscription and billing platform allows brands of all sizes to launch, manage, and scale every aspect of their subscription business from plan and pricing creation to marketing promotions, subscriber management, payments orchestration, recurring billing, and churn reduction so you can grow faster, smarter, and stronger.

Plans, Pricing & Promotions
Quickly configure and launch new offers, dial in best pricing, upsell one-time products, celebrate with gift subscriptions, and entice customers through discounted promotions.

Pricing models
Plans and add-ons
Item catalog
Trial management
Coupons and discounts
-...

Recurly Screenshots

Recurly Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Core

$0.00

flat rate, per month

Plan includes:

Business and Professional Services
Consumer Goods and Retail
Digital Media and Publishing
Elearning
Mobile App
Saas
Streaming Media

Professional

Pricing available upon request

Plan includes:

Business and Professional Services
Consumer Goods and Retail
Digital Media and Publishing
Elearning
Ideal for Businesses With Revenue $ 1m- $ 25m Annually
Mobile App
Saas
Streaming Media

Elite

Pricing available upon request

Plan includes:

Business and Professional Services
Consumer Goods and Retail
Digital Media and Publishing
Elearning
Ideal for Businesses With Revenue Over $ 25m Annually
Mobile App
Saas
Streaming Media

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Recurly Features

Popular features found in Subscription Management
Discount Management
Dunning Management
Recurring/Subscription Billing
Self Service Portal
Subscription Plan Management
Usage Tracking/Analytics
More features of Recurly
Access Controls/Permissions
Accounting
Accounting Integration
ACH Payment Processing
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Bank Reconciliation
Billing & Invoicing
Billing Portal
Billing Rate Management
Cancellation Management
Catalog Management
Client Portal
Compliance Management
Contact Database
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer Profiles
Customizable Branding
Customizable Fields
Customizable Invoices
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Data Visualization
Debit/Credit Card Processing
Deferred Billing
Electronic Payments
Email Reminders
Enrollments/Onboarding
Forecasting
Fraud Detection
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
Mobile Access
Mobile Payments
Multi-Currency
Multi-Language
Multi-Period Recurring Billing
Multiple Payment Options
Online Invoicing
Online Payments
Order Management
Partial Payments
Payment Gateway Integration
Payment Processing
PCI Compliance
Product Catalog
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Receipt Management
Recurring Invoicing
Refund Management
Reminders
Reporting/Analytics
Reporting & Statistics
Revenue Management
Revenue Recognition
Sales Tax Management
Search/Filter
Subscription Management
Summary Reports
Tax Calculation
Tax Management
Template Management
Third-Party Integrations
Transaction History
Workflow Management

Recurly Integrations

Zendesk Suite

Gmail

QuickBooks Online

Keap

Kissmetrics

Avalara

See all 45 integrations

Recurly User Reviews

Overall Rating

4.6

Ratings Breakdown

71%

24%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.6

Functionality

4.4

Heather M.

Verified reviewer

Consumer Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Billing made easy!

Overall, Recurly is a very helpful and organizational software for billing and purchase concerns.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I particularly liked the transaction feature, where you can check the status and errors of the card on file or before it gets saved in the system. It gives you precise information about the error you are encountering and a suggested solution. Also, it has a lot of other features like the card update tab, activities, and the list of orders/invoices.

Cons:

What I like least is the automatic log-out feature if you're idled for more than 15 minutes, the software's security system. It's not a big deal but it gets inconvenient sometimes.

Vendor Response

We appreciate that you've taken the time to share your experience with Recurly. We work with customers worldwide, enabling the full subscriber lifecycle; and we especially love celebrating with our customers as they grow. Congratulations. If there's something we can do to improve your experience, please let us know!

Replied February 2023

Verified

Reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

Recurly is a good choice for online subscription billing and management

Overall, Recurly is an easy to use subscription billing and management tool. From a support representative perspective, it allows me to service my customers and provide information without assistance from the Finance team for general billing inquiries or issues. I recommend this software for recurring subscription products/services.

Ratings Breakdown

Ease of use

Functionality

Pros:

Recurly is simple to use and configure. As a support representative, it is easy to review customer billing information, subscription(s), and coupons or discounts as well as make changes as needed. I like that there are hosted account and billing management pages that can be provided to allow a customer to update their information without having to login.

Cons:

As a non-admin user, I am restricted to some of the data I need to support my customers such as the ability to view add-on products and reports detailing which products were sold and to whom. Perhaps this is merely a configuration my company has decided to enact versus default access based on user type.

Vendor Response

Sounds like Recurly is working for you. We love celebrating with our customers. Thanks for letting us know!

Replied February 2023

Poohan N.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Disappointing customer support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

decent interface. good integration functionality although this breaks every so often.

Cons:

Customer service was disappointing at best. Charged us thousands of dollars for collecting on a single bill. We flagged this to them multiple times but got passed around 5 different customer support people and eventually told us that they wouldn't entertain our request. We have been a customer of theirs for over three years and its so disappointing to feel ripped off this way.

Vendor Response

We appreciate you've taken the time to express your concern. It appears we've fallen short. This isn't acceptable to us. Recurly provides a subscription management platform for 2200+ businesses, and we welcome every opportunity to improve. Please reach out to support@recurly.com should you still need assistance.

Replied February 2023

Verified

Reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

No hassles

In the end we left them. I reached out to their Customer Success manager to get a good deal on the Enterprise plan. They didn't pick up my signal that I was also looking at other systems. They didn't seem interested to keep us as a customer, so we left.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked that the system was solid in it's performance. It simply always worked and we never had complaints from customers on invoices and payments.

Cons:

It took a long time before they made direct debit available.

Vendor Response

We appreciate you've taken the time to share your experience with Recurly and disappointed you've left our platform. It appears we fell short. Recurly provides a subscription management platform for 2200+ businesses, and we welcome every opportunity to improve. Please reach out to support@recurly.com should we be able to assist in the future. We wish you well.

Replied January 2023

Verified

Reviewer

Design

Used daily for more than 2 years

Review source

Reviewed April 2018

Not great, but the best reoccurring billing platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Most advanced tool in the space. - Ability to customize checkouts with reculry.js - lots of flexibility in ways to use the platform

Cons:

- Wish the exported reports were betting (can't see how many days left in an ending subscrtiption in export -- so can't follow up with them. Can only see number of remaining occurences but if you offer monthly and annual for example you have to custom segment that information) - Wish the analytics were better (better insight into plan peformance, churn by plan etc.) - Better email targeting (currently not able to target endings trials unless the plan has a trial, not if they use a trial coupon -- lots of small issues like this across the platform.) - The emails sent from recurly servers end up in spam often for our customers.

Verified

Reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2018

Great Billing Management System

Subscription Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The functionality and the support are amazing. Recurly is a tool we use almost daily to manage subscriptions and I couldn't ask for a better tool.

Cons:

Coupons! Coupons are an absolute pain to add-in, especially if the subscription expired with a coupon already attached.

Verified

Reviewer

Internet

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2017

Great UI and simple to use

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The UI is amazing. I use products like Stripe as well and I find the experience much simple and customizable.

Cons:

The reports and analysis section can be a lot more customizable. We find it a bit difficult to collect the exact data we require for our month end analysis.

Sundeep G.

Verified reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Recurly - We love it

Ratings Breakdown

Ease of use

Functionality

Pros:

Recurly makes it easy for us to manage subscriptions and manage billing. There is absolutely no complication involved.

Cons:

Setting up Recurly needs little technical assistance without which it becomes little difficult. However this is a great platform

Vendor Response

We appreciate you've taken the time to share your experience with Recurly. We work with customers worldwide and especially love celebrating with our customers. Congratulations. If there's something we can do to improve your experience, please let us know!

Replied February 2023

Shania J.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2021

Awesome

It's ok not used it much . . But will be using it alot more

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very up to date . Keeps everything for you does your inventory nightly paperwork hyst all time the best

Cons:

Nothing everything is absolutely great keeps everything together and theres no paperwork you have do because

Reasons for choosing Recurly

Friends .mentioned it

Vendor Response

We appreciate you've taken the time to share your experience with Recurly. We work with customers worldwide and love celebrating with our customers. If there's something we can do to improve your experience, please let us know.

Replied February 2023

Mateusz P.

Verified reviewer

Internet

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed July 2018

Great way to manage subscription payments