Recurly 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Recurly is right for your organization?

Our Subscription Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Recurly

4.6

(62)

Pricing

Pricing available upon request

About Recurly

Recurly’s all-in-one, integrated platform removes the complexities of automating subscription billing at scale by enabling teams to manage and optimize their subscriber lifecycles with ease.

Category-defining companies including Sling, Twitch, BarkBox, FabFitFun, Paramount, Lucid, and Sprout Social have chosen Recurly to manage billions of dollars in recurring revenues, future-proof their recurring billing and revenue management, and recover billions of dollars in lost revenue due to churn.

The Recurly subscription and billing platform allows brands of all sizes to launch, manage, and scale every aspect of their subscription business from plan and pricing creation to marketing promotions, subscriber management, payments orchestration, recurring billing, and churn reduction so you can grow faster, smarter, and stronger.

Plans, Pricing & Promotions
Quickly configure and launch new offers, dial in best pricing, upsell one-time products, celebrate with gift subscriptions, and entice customers through discounted promotions.

Pricing models
Plans and add-ons
Item catalog
Trial management
Coupons and discounts
-...

Recurly Screenshots

Recurly Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Core

$0.00

flat rate, per month

Plan includes:

Business and Professional Services
Consumer Goods and Retail
Digital Media and Publishing
Elearning
Mobile App
Saas
Streaming Media

Professional

Pricing available upon request

Plan includes:

Business and Professional Services
Consumer Goods and Retail
Digital Media and Publishing
Elearning
Ideal for Businesses With Revenue $ 1m- $ 25m Annually
Mobile App
Saas
Streaming Media

Elite

Pricing available upon request

Plan includes:

Business and Professional Services
Consumer Goods and Retail
Digital Media and Publishing
Elearning
Ideal for Businesses With Revenue Over $ 25m Annually
Mobile App
Saas
Streaming Media

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Recurly Features

Popular features found in Subscription Management
Discount Management
Dunning Management
Recurring/Subscription Billing
Self Service Portal
Subscription Plan Management
Usage Tracking/Analytics
More features of Recurly
Access Controls/Permissions
Accounting
Accounting Integration
ACH Payment Processing
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Bank Reconciliation
Billing & Invoicing
Billing Portal
Billing Rate Management
Cancellation Management
Catalog Management
Client Portal
Compliance Management
Contact Database
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer Profiles
Customizable Branding
Customizable Fields
Customizable Invoices
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Data Visualization
Debit/Credit Card Processing
Deferred Billing
Electronic Payments
Email Reminders
Enrollments/Onboarding
Forecasting
Fraud Detection
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
Mobile Access
Mobile Payments
Multi-Currency
Multi-Language
Multi-Period Recurring Billing
Multiple Payment Options
Online Invoicing
Online Payments
Order Management
Partial Payments
Payment Gateway Integration
Payment Processing
PCI Compliance
Product Catalog
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Receipt Management
Recurring Invoicing
Refund Management
Reminders
Reporting/Analytics
Reporting & Statistics
Revenue Management
Revenue Recognition
Sales Tax Management
Search/Filter
Subscription Management
Summary Reports
Tax Calculation
Tax Management
Template Management
Third-Party Integrations
Transaction History
Workflow Management

Recurly Integrations

Zendesk Suite

Gmail

QuickBooks Online

Keap

Kissmetrics

Avalara

See all 45 integrations

Recurly User Reviews

Overall Rating

4.6

Ratings Breakdown

71%

24%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.6

Functionality

4.4

Jack T.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Incredible Support

We've used Recurly to power our billing for over 5 years now and it's fully integrated into our systems and processes. We're big fans of the ease of use and bigger fans of the phenomenal support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

While the features and ease of use are great, I'm most impressed with their customer service and ability to answer each question my team or I have quickly and thoroughly.

Cons:

No major cons I can think of. We're trying to integrate GoCardless and it's been a little clunky, but I don't think that's at the fault of Recurly.

Vendor Response

We appreciate you've taken the time to share your experience with Recurly - and thrilled that customer services has been helpful. We love celebrating with our customers. If there's something we can do to improve your experience, please let us know.

Replied February 2023

Mark R.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

A must for emerging subscription-based business model

Recurly is packed with features. It's not the cheapest one in the market but it fulfills our need. There are some features we wish would be an add-on which will save us some dollars because we don't use it. The customer support is important to us and they are responsive and knowledgeable. There is a little learning curve when rolling this out to new hires.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Besides integrating well with our existing tools. We are fond of Recurly because we can accommodate a wider reach of customers beyond month-to-month plans. The subscriptions can be customized the way we like it (think annual plans, prepaid plans, every other month, every three month-type of billing.) The invoicing feature allows our sales team to close deals without asking for upfront credit card information. Once accounts have been set up, we can always provide a specific link so customers can pay by themselves reducing the amount of people seeing their cards thus building trust.

Cons:

When processing a refund, it generates another invoice with a different invoice number. I think it would be better if the actual invoice will be updated to say "fully refunded/partially refunded" instead of creating another one. For security reasons, the software times out over a period of inactivity. When 2-step verification is enabled, it will always ask for it when you re-login...just a minor annoyance.

Reasons for choosing Recurly

Stripe doesn't have a recurring feature and their invoicing solution isn't as user-friendly as Recurly.

Vendor Response

We appreciate you've taken the time to share your experience with Recurly. We work with customers worldwide, enabling the full subscriber lifecycle. We especially love celebrating with our customers as they grow. Congratulations. If there's something we can do to improve your experience, beyond what you've listed above, please let us know!

Replied February 2023

Eugene S.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed July 2025

We Paid 40% More Than Expected Due to Hidden Terms

While the product works and solved our billing infrastructure needs, the commercial side of the experience was disappointing. We trusted the pricing model we discussed during negotiations, but missed fine-print terms that had a major financial impact. As a result, we feel misled and overcharged. It left us with a working platform — but a broken relationship.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is technically strong and reliable. It handles subscription billing well across multiple environments, and the interface is user-friendly. Features like automated dunning and card updater were helpful in reducing churn. The integration process with our stack was smooth, and their documentation is decent.

Cons:

Critical pricing terms were not clearly communicated. We agreed to what we believed was a simple consumption-based model, but were later hit with large surprise overage invoices due to a hidden transaction limit and per-transaction fees. These fees were never discussed in the commercial proposal or calls — only buried in one follow-up email and the final legal contract. Our trust in Recurly was compromised, and the actual cost ended up more than 40% higher than we anticipated. The team pointed to contract wording rather than honoring the spirit of the agreement.

Reasons for choosing Recurly

We chose Recurly because it offered a consumption-based pricing model that aligned with our growth projections. The platform looked mature, supported multiple environments, and the sales team was responsive and flexible during negotiations. Compared to alternatives like Chargebee and Stripe Billing, Recurly appeared to offer more flexibility and clearer revenue-based pricing. Unfortunately, some critical pricing terms were not transparently communicated, which affected the overall value we received.

Edgardo G.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Recurly Covers all your billing needs

Recurly has the best subscription billing service that I have worked with (I have used several). Their costs are fair and as mentioned previously, the freedom I have to set up everything the way I want to based on my needs is the reason why we will continue to use this service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like the most about Recurly is the versatility, I have many options to send customized discounts, codes, create plans, edit renewals dates, process manual payments, send invoices, set up alerts, customize invoices and provide credits.

Cons:

If I can say anything that I don't like is that sometimes a pop-up comes up for support and gets in the way of me working when I'm not looking to contact support. I understand the platform is just letting me know I can contact support for any issues and how but for experience users that know how to do this already, it can just be a little annoying.

Reasons for switching to Recurly

The features were very limited on the previous option and the interface it's much more confusing to use.

Vendor Response

Thank you! We appreciate you've taken the time to share your experience with Recurly. If there's something we can do to improve your experience, beyond the pop-up notifications, please let us know.

Replied February 2023

Paul B.

Verified reviewer

Sports

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Recurly, for a serious and solid subscription based business

Having used it almost every day in the past 3+ years I can say I am satisfied from both the core feature, subscription and invoicing management, the support, the fact that also when dealing with difficult to identify issues, like double charges or the 3-D Secure Authentication issues, they are striving to get it solved. No matter it is days, months or even years, they are on it until they get to a solution. So if there are still some hiccups here and there, we know we can count on Recurly, they'll get them sorted, sooner or later.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Efficient, reliable, highly customizable, good support, ah, I was supposed to say only one thing, but, there are really more than a few. Sorry Recurly, you're doing great!

Cons:

The automatic logging out. Having to use it all day long, I know that I can relog in from 5 to 12 times per day. Ok security, but give me a break, please.

Camila N.

Verified reviewer

Computer Software

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

One-click to your customer financial status

Ratings Breakdown

Ease of use

Functionality

Pros:

It is so easy to figure out how to use! Basically I get all piece of information that I want with one or two clicks. It's also transparent for the rest of the team when they have to searching.

Cons:

I miss some dashboards. Also, I'm not allowed to export the information that I can view on the screen, it's a bit frustrating.

Vendor Response

We appreciate you've taken the time to share your experience with Recurly. We work with customers worldwide, constantly innovating. If there's something we can do to improve your experience, beyond what's listed above, please let us know. You might check our documentation to see how the features have improved.

Replied February 2023

Timur D.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Organized Chaos

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how everything is easy to use, it gives you control over a lot of things that stripe does not.

Cons:

Price is a bit on the high side if that was not the case it will be amazing

Vendor Response

We appreciate you've taken the time to share your experience with Recurly. We evaluate pricing routinely to assure competitive offerings. If there's something we can do to improve your experience, please let us know.

Replied February 2023

Becky Jewell L.

Verified reviewer

Internet

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed February 2018

Elegant and Simple Solution for Small-to-Midsize Business

Our sales reps and admins can use the software easily with very little training. When I offer consulting services to small businesses, I often recommend that they start billing services with Recurly - and I'm not even a Recurly affiliate! My clients do well with Recurly, which helps me do well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to see payments and overdue accounts. Updating credit cards is easy to do, and it is easy for our reps and admins to use.

Kamil R.

Verified reviewer

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed March 2018

Advanced and sophisticated

Subscription management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Recurly is a top of the top subscription management system - it gives us all we need to run saas business without putting too much development into billing issues.

Cons:

Its functionalities and very broad but when it comes to details it sometimes lacks flexibility when you want to arrange something specific for your business.

Brent W.

Verified reviewer

Internet

Used unspecified for unspecified

Review source

Reviewed August 2014

Takes care of it.

Recurly has taken care of our recurring billing for two years and counting. We have multiple businesses running on the platform and have multiple recurly accounts. There product goes above and beyond when it comes to feature flow and figuring out those *next* pains they can solve.

Ratings Breakdown

Pros:

Dunning management Automatically update credit card expiration numbers Recurring rev reports Upgrade/downgrade/cancel API (hmmmm, so nice) Lots more that I'm not listing here...

Cons:

If you have multiple websites, you need multiple accounts (for cancellation templates, etc), no discount on second account for the fixed monthly Can't overwrite customer ID #'s once the customer is in the system One time purchasing not so good

Showing 1 - 10 of 62 Reviews

See All Reviews