Finding software can be overwhelming. Software Advice has helped hundreds of small businesses choose the right subscription management software to manage their subscription-based products and services.

Showing 1-20 of 261 products

NetSuite

NetSuite is a business management software suite offered as a service that performs enterprise resource planning (ERP) and customer relationship management (CRM) functions. It is a horizontal package designed for an extensive range... Read more

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Recent recommendations: 59 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Multiview

For organizations seeking a solution that conforms to their existing operations, Multiview offers a suite of financial solutions. With Multiview, companies gain visibility over corporate data. The solution includes 14 modules that... Read more

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Recent recommendations: 39 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Sage Intacct

Sage Intacct is a provider of cloud-based financial management and accounting software. Sage Intacct's software solution is suitable for small to midsize accounting firms and can provide financial reporting and operational insights... Read more

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Recent recommendations: 34 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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FINSYNC

FINSYNC provides multi-user cash flow management in the cloud to US-based small and medium-sized businesses. Businesses can upgrade from payments to invoicing, bill pay, payroll, project tracking, time tracking, expense reimbursement,... Read more

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Recent recommendations: 32 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Striven

Your cloud-based, all-in-one business management solution. Striven is ready for your business right out of the box. With fully integrated accounting, CRM, inventory, project management, human resources features, it's the only software... Read more

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Recent recommendations: 20 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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FreshBooks

FreshBooks takes billing out of your hands and puts it on autopilot. Set up automated invoicing, online payment options (ACH and Credit Card), and late payment reminders to get paid 2x faster. Next, boost team productivity with precise... Read more

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Recent recommendations: 19 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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AccuFund Accounting Suite

AccuFund is an online accounting and financial reporting solution designed specifically for the nonprofit industry. Integrated into one, AccuFund's Accounting suite helps nonprofit organizations and government agencies report funding... Read more

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Recent recommendations: 17 recommendations

Platforms: MacWin
Deployments: CloudOn premise
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Aplos

Aplos fund accounting is a cloud-based system designed specifically to serve the needs of churches and nonprofit organizations. Aplos fund accounting is available on a standalone basis or within an integrated suite with online donation... Read more

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Recent recommendations: 13 recommendations

Platforms: MacWin
Deployments: Cloud
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Plooto

Plooto saves you hours of work by automating Accounts Payable (AP) and Accounts Receivable (AR) workflows. Trusted by thousands of accounting professionals, Plooto transforms AP and AR services, making them more efficient, streamlined... Read more

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Recent recommendations: 10 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Financial Edge by Blackbaud

Financial Edge NXT is a cloud accounting solution from Blackbaud that provides transparency across teams, security, compliance, and reduces the need for manual processes. The system is a fund accounting solution that provides a general... Read more

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Recent recommendations: 9 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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MIP Fund Accounting

Purpose-built to meet the needs of the modern nonprofit and government agency, MIP Fund Accounting® empowers organizations to track by fund, manage restrictions based on unlimited funding sources, and meet complex reporting requirements.... Read more

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Recent recommendations: 7 recommendations

Platforms: MacWin
Deployments: CloudOn premise
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DENALI Business

Cougar Mountain Software’s Denali Business is an accounting solution with the ability to customize 10 integrated modules. It is for small to midsize businesses and can be deployed on premises or in the cloud. Key features include... Read more

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Recent recommendations: 7 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Tipalti

Tipalti is a cloud-based accounting management solution that helps users automate their accounts payable process. It offers a variety of features, including invoice automation, payment remittance, regulatory compliance management,... Read more

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Recent recommendations: 6 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Sage 100 Contractor (formerly Sage Master Builder)

Sage 100 Contractor, formerly known as Sage Master Builder, focuses on small to midsize construction companies, whether they are a general contractor, service or specialty contractor or a home builder. Suitable for companies that... Read more

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Recent recommendations: 4 recommendations

Platforms: Win
Deployments: On premise
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FinancialForce Financial Management

FinancialForce Financial Management (FM) is a cloud-based system built to provide a complete financial management solution for sales and services-orientated companies of all sizes. FinancialForce FM has several inherent applications,... Read more

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Recent recommendations: 4 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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AccountMate

AccountMate is a hybrid accounting solution that caters to small and midsize businesses and offers them tools and functionalities, which help them to manage their financial procedures and routines. The solution provides multiple modules... Read more

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Recent recommendations: 4 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Fattmerchant

Fattmerchant is a cloud-based accounting solution suitable for businesses of all sizes across industries such as e-commerce, healthcare and retail. Key features of the solution include point of sale integration, mobile processing,... Read more

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Recent recommendations: 4 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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AIMSware

AIMSware is an accounts payable software that works as an invoice management system for small to large sized businesses. This platform has both cloud deployment and on-premise offerings to fit infrastructure requirements. AIMSware... Read more

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Recent recommendations: 4 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Fintainium

Fintainium is a cloud-based platform built for businesses looking for a comprehensive accounts payable, accounts receivable, and consumer payment solution. The Fintainium Payment Hub consists of payment, invoice, and business intelligence... Read more

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Recent recommendations: 4 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Deltek Vision

Deltek Vision is a cloud-based project-based solution for professional services firms that is available for cloud or on-premise deployment. It combines project accounting, resource management, project management, time/expense management... Read more

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Recent recommendations: 3 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Buyers guide


Last Updated: July 2, 2020

The billing process for subscription-based services isn't easy. It requires you to do all the following tasks:

  • Process online transactions in bulk
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  • Manage tiered-pricing structures and discounts
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  • Remind customers about the due dates of subscription renewals
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  • Create invoices for successful transactions
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  • Provide terms of service

For a small business, using spreadsheets and other manual methods to do these tasks can be time-consuming and frustrating. Moreover, manually managing bills could result in introduced errors, leading to revenue loss and a poor customer experience.

With subscription management software, your small business can automate the process to ensure error-free and hassle-free subscription billing. This results in a better customer experience that generates more revenue.

To help you choose the right software for your business, this guide will cover the "what" and "how" of subscription management software. Here's what we discuss:

What Is Subscription Management Software?
Common Features of Subscription Management Software
What Type of Buyer Are You?
Benefits and Potential Issues
Pricing and Purchasing Options
Market Trends to Understand

What Is Subscription Management Software?

Subscription software allows users to manage the billing and collections processes for services that charge on a recurring basis. The software is a mix of the following three solutions:

  • Billing management: This software helps businesses bill their clients more efficiently. It allows them to allocate products or services to customers and track the usage of service. They can also manage access permissions based on the terms of service.
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  • Customer management: This software allows users to record customer data and use it to prepare bills, information circulars and emails.
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  • Payment processing: Subscription management solutions also help businesses collect customer payments via different modes such as online, credit cards and mobile payments. This is often an important software integration.
client dashboards in pabbly subscriptions

Client dashboards in Pabbly Subscriptions (Source)

Common Features of Subscription Management Software

The first step in selecting a subscription management solution is to understand its features. Analyzing the offerings of various subscription management solutions will help you shortlist products that are better suited to your business needs.

The first step in selecting a subscription management solution is to understand its features. Analyzing the offerings of various subscription management solutions will help you shortlist products that are better suited to your business needs.

Subscription billing Automate the notifications, collection and invoicing of recurring bills. Users can also manage different pricing models such as tiered pricing and volume pricing.
Payment processing Collect payments from customers using third-party payment processors such as PayPal and Stripe.
Invoice history Track historical invoice data for each customer. This information is particularly useful during audits as proof of payment and revenue generated.
Multi-period recurring billing Bill customers for the varying duration of service such as by month, quarter, half-year or annual. Users can also roll out discounts for long-term contracts, e.g., annual packages.
Multi-tiered pricing Manage the pricing tiers based on usage levels. This is helpful in online services, such as email marketing solutions, which charge for the number of emails or subscribers.
Reporting Create reports on different subscription metrics and KPIs, e.g., churn rate, revenue and subscriber attrition rate.

What Type of Buyer Are You?

Based on our research, we've identified two broad categories of subscription management software buyers. Here are the details of each category:

eCommerce businesses. These buyers need to manage online access, authorization, billing and payments on a large scale. They require software that offers subscription billing, multi-period recurring billing, payment processing and reporting.

Brick-and-mortar shops and real estate firms. These buyers focus on customer payments. They need to accept payments via different modes such as by cards and near-field communication (NFC) devices. They need software that supports credit card readers, NFC devices, mobile devices and online payment methods.

Benefits and Potential Issues

There are many benefits of using a subscription management solution. It automates recurring billing based on pricing tiers, packages, discounts etc. It also sends payment reminders to customers, automates payment collection and records transactions and invoice history, which are useful during audits.

However, there are some potential issues that could arise if you fail to consider the following factors:

  • Data portability. Before purchasing a solution, ensure that it offers data portability to help users migrate to other software, when needed. The feature ensures that a record of historical purchases and invoices is available even after you move to a new solution.
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  • Scalability. Ensure that the software is able to easily add new users as your business expands. It should also be able to handle a sudden increase in workload to accommodate increased demand during peak sales periods such as Christmas.
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  • Accounting integration. If you currently use an accounting solution, choose software that integrates with it. This will ensure that your accounting books are up-to-date after every transaction.

Market Trends to Understand

The market for cloud products is growing fast, driving the demand for subscription-based products and services. The growth has also triggered a disruption in the subscription software space, with vendors making frequent upgrades to gain market share.

For successful deployment, ensure that the software you select incorporates recent market trends. Here are two key trends you should know about:

Cloud pushes adoption rates among small businesses. As businesses digitize their processes, subscription-based offerings are increasing in number. This pricing model lets you spread the costs across the customer base, making your products and services more affordable. This trend will drive the adoption of subscription software until 2023.

Smart “dunning" is the next big thing. Dunning refers to the process of retrying a transaction after payment failure. However, numerous retries can lead to a bad customer experience. Smart dunning uses machine learning to find the optimal time for payment processing and retrying, reducing customer involvement. With more and more online transactions, we expect smart dunning to be a core software feature by 2022.