Booxi 2026: Benefits, Features & Pricing

Name: Booxi
Rating: 4.7 (53 reviews)

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Booxi

4.7

(53)

Pricing

Starting at $69.00 per month

About Booxi

Appointment scheduling software built for Enterprise.

Booxi is used to manage individual appointments or group events at scale. Use cases include scheduling consultations, workshops, pickups or returns, and many more.

Our technology is trusted by leading retailers for its ease of use and extremely robust feature set.

Booxi available in 80 countries and 16 languages, can be deployed in a matter of days and integrates with Salesforce, Adobe, Sendgrid, and many more.

Booxi Screenshots

Booxi Pricing and Plans

Starting price: $69.00 per month

Free Trial

Free Version

Solo

$69.00

per user, per month

No plan information available

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Booxi Features

Popular features found in Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Sync
Customer Database
Group Scheduling
Mobile Access
Reminders
Self Service Portal
Timesheet Management
More features of Booxi
Access Controls/Permissions
Activity Dashboard
Activity Tracking
API
Appointment Management
Availability Management
Booking Management
Calendar Management
Class Scheduling
Client Database
Client Management
Client Portal
Confirmations/Reminders
Contact Database
Credit Card Processing
Customer History
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Electronic Payments
Email Management
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Scheduling
Facility Scheduling
For Salons and Spas
Mobile Alerts
Multi-Language
Multi-Location
Online Booking
Online Payments
Payment Processing
Payment Reminders
Point of Sale (POS)
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Recurring Appointments
Reporting & Statistics
Rescheduling
Resource Scheduling
Room Booking
Scheduling
SMS Messaging
SMS Reminders
Social Media Integration
Third-Party Integrations
Website Integration

Booxi Integrations

WordPress

Adobe Campaign

Microsoft Outlook

Microsoft 365

Salesforce Platform

Salesforce Marketing Cloud

See all 21 integrations

Booxi User Reviews

Overall Rating

4.7

Ratings Breakdown

77%

19%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.8

Functionality

4.4

EDUARDO O.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2020

Very complete web and mobile application that optimizes the management of beauty salons.

We have been able to verify significant changes since the implementation of this program, we used it for 4 years and helped us with the digital systematization of customers, so we could create a database of our customers, make digital promotions and organize our agenda more effectively, as well as increase the productivity of the beauty salon thanks to the optimization of planning and programming of resources, staff, and facilities. Booxi has become the cornerstone of the business evolution of our business, managing to consolidate and expand in our franchise projects, in addition to ensuring greater satisfaction and quality of care with customers, we are pleasantly satisfied with the functions provided by this automatic program, has been a great help and has taught us a lot about the management of beauty salons.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Booxi a very robust and complete web and mobile application as it has many integrated automated functions, such as: Sending confirmations and automatic reminders by e-mail and text message, appointment booking management, facility planning, as well as personnel. It also includes mobile applications, digital marketing, online payments, customer retention, in addition to real-time programming so it is a tool that will greatly facilitate and improve the management of your business. On the other hand, it has a very friendly interface, being very easy to configure, navigate and use, both for us users and for our customers through the mobile application.

Cons:

It is necessary for the development of an inventory function to complement this program. On the other hand, offers an excellent digital marketing function, but only links or integrates with Facebook, it would be convenient to integrate promotional campaigns through Instagram, as it is currently the most used social network and with this, we can reach more future customers and therefore increase our customer portfolio.

Keith G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2020

Simple to adopt, easy to use

Overall this software ticks most of our boxes and we've been generally pleased with the stability of the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software was relatively easy to adopt and use from the beginning, and for the most part we were able to make adjustments without requiring Support. I also like that I had a direct Support contact that I could reach out to as needed.

Cons:

Couple of areas for improvement: --Duplicate profiles may be created if a client books online and adds in additional information --Client notes do not come forward, or there is no indication a note exists the next time a client books an appointment, so you must go into their profile to confirm they haven't previously made specific requests. We have asked for this feature/flag to be added.

Reasons for choosing Booxi

The price was competitive and the direct Support was a major plus. Having one person to discuss complications with made the adoption process very smooth.

Brandon M.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed May 2024

Can be repalced with a pen an paper.

Poor, The product doesn't solve any issue that anyone providing rentals actually requires, the paid reviews on this application are really telling since they don't actually have any functional application for rentals yet have over 50 5 star reviews.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing, Booxi is a professional middle man of an application, I can't seem to find anyone on their team that can tell me specifically what booxi does other than outline all of their partners you need to work with.

Cons:

Everything, Booxi can be replaced with a pen and a pad of paper. Since the credit card processing and sales are linked to Stripe and Lightspeed booxi simply offers a calendar app that costs 150$ a month.

Reasons for choosing Booxi

it was recommended to us by our POS retailer, to say it was a poor suggestion is an understatement.

Noah F.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

Good solution for repair and service businesses

Overall though - a fantastic bit of cloud based 'software as service' that does exactly what it says on the tin. Highly recommended

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best features are the auto reminders for clients with bookings, the booking confirmation emails and the really clean and simple end user booking system. Also has good API integrations so you can plug in to many websites simply and easily. We're a bicycle shop and do a lot of repairs and all of our bookings have been managed through Booxi for several years. It also integrates with our POS so we can import booking data from their fairly easily. Overall a great service with a high degree customisation available and easy to brand integrate.

Cons:

The only criticism I could level is that the drag and drop functionality doesn't work well in the browser window. It's really not practical to move appointments around this way - you have to edit it by setting the date and time manually when it would be a lot quicker to drag and drop. For our purposes, it would also be good to have a way to set multiple bookings for the same schedule at the same time, in a way that doesn't crowd up the booking slot visually. If you put 3-5 booking in for the same staff member at the same time, it squashes everything up and you can't see the details of the client easily without opening each one. This is just because we always require that clients bring their bikes to us in the morning for a day booking, so need them all to drop off between certain hours.

Rachel B.

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

booxi changed my life and now I couldn't do with out it!

It changes my life, as I don't have to worry about the scheduling aspect anymore, and I don't waste my evenings on the phone to remind my customers about their appointment, as booxi automatically send reminders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Since I started using booxi I saved a lot of time because before, as we are 9 members in the team, I sent all the emails by hand, one by one, I spent a lot of time on the phone, and so I had a lot of time spent managing appointments booking and managing the team's schedules. I switched from something totally manual to something where everything is automatically done,the emails are sent automatically and when I enter the name of a customer everything appears immediately: their number, their email address In addition my customers know they can go on our website to book their appointment, even outside of our business hours, it's very simple for them. And they all told us that they like our system: they like being able to see directly the availabilities, the fact they don't need to create a user account, and therefore not having to remember a password. Before I used to manage all this at home at night, now I don't have to do it anymore and I can enjoy my evenings with my family. What I like the most about booxi are the reminder messages with all the information automatically send to all my customers, and being able to see, at a glance, all my client information for appointments of the day.

Cons:

It would be great to be able to access the resources feature directly from the mobile app, which is only available from the web version today.

Mélanie L.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed November 2017

I love the app and my clients also like how easy it is.

More time for myself and less time responding to messages :) This app is new, but it is very well programmed. Like anything , it's hard to make the "perfect" solution for everyone on the planet so I understand if they can't fulfill everyone's needs. As long as I see this company evolving and trying to give a good service , I will stay with them & recommend them to others. It is very practical & helpful so far . Thank you guys for thinking about doing this .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The simplicity, the service, layout, template, the colors , how fun it is to use it , the fact that you have a website with booxi that you can promote to your clients.

Cons:

1) Waiting list : It seemed to me when I talked to one of the guys, that they were going to put in the "waiting list" option and when I asked them about it , they seemed to not really know which I was bummed out about. I would give this a 5 star if it wasn't for the lack of this option which would help me and my collegues. 2) I usually work shifts from 16:00 to 01:00 and it is weird because let's say I work on a Tuesday, then someone will have to book 12-01:00 for Wednesday. It makes an uncool layout that way or less "compartimentalised" . I know I had talked to someone about this and they said they would try to see what they could do about this but haven't heard about it yet. 3)No notifications so I have to open my Booxi app a couple times a day just to see if I have a new appointment request which isn't super practical.

Sandra A.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Booxi Supports Local Small Business During COVID-19

Excellent. The customer service is amazing. Someone ALWAYS gets back to me within 24 hours.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customizable (although there are limits). Reminders that my clients get and a thank you follow ups after a session. That clients can book on their own time and leisure.

Cons:

I'd like my branding to show more not "Green - Booxi" . I would like to insert my social media feeds and buttons where people can sign up. Basically what I am saying; if I could i would use your platform as my official website I would if you had blogging capacities, social media link capacities ("follow me" capabilities) etc. I am not sure if you have the ability to receive payments (I am aware that I can link up with squareup.com but I have not gone that route yet).

Reasons for choosing Booxi

I like to support local businesses> Booxi paid it forward to my massage business by waiving my subscription fee for 2-3 months AND allowing me to experiment with the group booking system (as I experimented with online courses while my in-studio services were on hold and I got back on my two feet).

Dakota D.

Luxury Goods & Jewelry

2-10 employees

Used daily for less than 12 months

Reviewed June 2018

This program has been extremely useful and easy to use on PC and mobile

Appointments and client information are all in one place, on an easy to read interface. The integration with Lightspeed is so useful and incredible, and when I found out about that feature, I was immediately sold. Itemizing appointments (no show, cancelled, etc.) and the addition of client notes makes the experience so much more personable for our clients because all of the employees can communicate and educate themselves on the client. Building lasting relationships with clients is very important to us, and this software has already helped us secure new and returning clients, because of how easy everything is to use on both ends, on all types of devices.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is so incredibly easy to use, on all platforms, which is very important for my store. It's also very easy to integrate with whatever platform(s) that you need. Not only is it easy to use on my end, it's effortless for my clients. In this day and age, if technology isn't 100% easy to use, clients won't even bother trying to figure out how to book an appointment.

Cons:

The fact that when you initially get it and are told about all of the features you will be getting, that's not always true. Some of the features that are advertised are available with your subscription, but they are not active on your account. And you don't learn that until clients start booking appointments, which is very frustrating. With that said, customer support is always a click away and they almost always get back within 15 minutes, which is unheard of in the customer support industry.

Bernhard O.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2022

Good booking software for small businesses

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Booxi is easy to use and a good solution for limited needs of a small business.

Cons:

When my business expanded, the functionalities were not sufficient anymore.

Vendor Response

Hello Bernhard, We invite you to contact support@booxi.com to resolve your situation. In fact, Booxi has been designed and developed for businesses that want to grow and scale, and is used by retailers with 100+ locations. With that in mind, we are curious to know what issues you are experiencing on your end and help you resolve them. In any case, know that the Booxi Team is happy to help you and we will do everything such that you get the most out of our software. Thanks! -Booxi Customer Support

Replied April 2022