Gomocha 2026: Benefits, Features & Pricing

Name: Gomocha
Rating: 3.4 (21 reviews)

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Gomocha

3.4

(21)

Pricing

Starting at $39.00 per month

About Gomocha

Gomocha is a field service platform and app intended for small and midsize companies. It is a beacon of efficiency and customer-centricity, tailored to empower businesses in various field service industries, including construction, energy, manufacturing, security services, utilities, and more. With Gomocha, managers can equip field technicians to deliver white glove service experiences while maximizing revenue and efficiently ensuring compliance.

The platform uncovers hidden efficiencies by seamlessly matching technician skills with demand, ensuring the right technician is in the field at the right time. From dispatching skilled technicians to providing real-time updates on job progress, Gomocha keeps customers informed at every step. One of the key features that sets Gomocha apart is its ability to adapt to unique business processes. With customizable forms, workflows, and processes, Gomocha allows operators to tailor the platform to suit the businesses' needs. Whether it needs to add fields, specify terminology, or grant different access levels to users, Gomocha gets it done.

Gomocha also supports multiple workflows within a single app through the built-in workflow designer. Th...

Gomocha Screenshots

Gomocha Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Professional Plan

$39.00

per user, per month

No plan information available

Advanced Plan

$49.00

per user, per month

No plan information available

Enterprise Plan

$75.00

per user, per month

No plan information available

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Gomocha Features

Popular features found in Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Sync
Customer Database
Group Scheduling
Mobile Access
Reminders
Self Service Portal
Timesheet Management
More features of Gomocha
Accounting Integration
Activity Dashboard
Activity Tracking
API
Availability Management
Calendar Management
Contact Database
Contract/License Management
Contractor Management
CRM
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Dispatch Management
Drag & Drop
Electronic Payments
Electronic Signature
Employee Database
Employee Management
Employee Scheduling
Equipment Maintenance
File Storage
GPS
Historical Reporting
Inventory Control
Inventory Management
Job Management
Job Tracking
Labor Forecasting
Maintenance Scheduling
Monitoring
Multi-Location
Payment Collection in the Field
Performance Metrics
Preventive Maintenance
Quotes/Estimates
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Recurring Appointments
Reporting/Analytics
Reporting & Statistics
Resource Allocation
Resource Scheduling
Routing
Scheduling
Search/Filter
Service History
Sick Leave Tracking
Skills Tracking
Status Tracking
Task Scheduling
Technician Management
Time & Attendance
Time Tracking
Vacation/Leave Tracking
Variable Workforce
Workflow Management
Workforce Management
Work Order Creation
Work Order Management

Gomocha Integrations

AFAS Software

Microsoft 365

Salesforce Platform

Gomocha User Reviews

Overall Rating

3.4

Ratings Breakdown

57%

24%

10%

Secondary Ratings

Ease of Use

3.7

Value for money

3.5

Customer support

3.3

Functionality

3.7

Marco H.

Verified reviewer

Building Materials

10000+ employees

Used daily for more than 2 years

Reviewed June 2020

Best value for money

FMP360 has helped us to fully digitize our field service process. It has reduced the administration for technicians and helped us to improve our planning and increasing the number of visits per day. The company is listening to their customers and is very service minded, quickly solving the critical issues when they are reported.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is highly configurable, configurations are quick and easy to deploy. The company is very open to input for product development and even promote co-development to further extend the capabilities of the solution.

Cons:

It is strong in Planning and Field mobility, that's where they have started their journey. The road map is to further grow into a full comprehensive Field Service Management platform, right now there are still area's where they should grow their functionality (e.g. contract management, item management, logistics).

Reasons for choosing Gomocha

We have looked at other solutions in the market but concluded that so far FMP360 proves to be best value for money. There are other solutions in the market with richer functionalities but with other price tags as well. For our use FMP360 offers sufficient functionality to support our service business and we trust they will succeed on their journey to grow to a full FSM solution.

Vendor Response

Dear Valued Customer, Thank you for your review and for taking the time to share your feedback with Gomocha. One of our main priorities is customer support and service and we are ecstatic that we met that mark! Your opinion is very important to us and we have shared your feedback with appropriate team members and we look forward to continuing to grow our partnership together.

Replied June 2020

Armand M.

Verified reviewer

Printing

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

A highly configurable piece of software

Coming from other software in the previous years, there was a learning curve but the adaption to this platform was very smooth in the end. The contacts with the Gomocha team when requesting new features and adaption are very pleasant and professional

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It's highly configurable to the extend that it's almost too configurable, but it gives many options. Everyone can create a view in the software that allows them to view what they need to see to make the best of their work. It's highty adaptable.

Cons:

Due to it's highly configurable nature, it's sometimes also gets you lost in the options. You really need to think through what you need to see and what rules you need to apply. We ware working on the cloud platform and sometimes experience some lagging when trying to search an asset or refresh the plannersboard.

Vendor Response

Armand, Thank you for your lovely review and feedback. We are so glad to hear that you appreciate our highly configurable platform. We will continue to work on improvements for better functionality with configurability and planning boards.

Replied July 2021

Peter v.

Verified reviewer

Food & Beverages

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2023

Unstable

Have the feeling that we are perceived as difficult. Takes a long time to resolve incidents. Time paths are rarely issued.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Flexible system with many possibilities and easy to change by a user/administrator.

Cons:

It's very unstable. A lot of malfunctions and we never know when it will be solved.

Vendor Response

Hi Peter, We're sorry to hear you aren't having a good experience with Gomocha. I've relayed the issue to the appropriate department, and our team is working on a solution. We work hard to make sure our customers love our product, so thank you for bringing this situation to light.

Replied September 2023

Boris R.

Verified reviewer

Business Supplies and Equipment

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed September 2023

Great Tool ,supports our service needs perfectly!

We use it on daily base and the service team is happy of features that makes their field life easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We can adapt the tool to our processes. This is a huge advantage. since there is a basic process given from begin on the implementation time is nicely short in comparison with other approaches.

Cons:

Some basic functions I see as state of the art are not available yet. Like ticketing system, multi-device support for the app, colors in the calendar are missing.

Reasons for choosing Gomocha

I see the huge advantage on the quickness to get it implemented and Gomocha people know well what they are doing, means there is a high level of expertise available.

Vendor Response

Hi Boris, Thank you for taking the time to write a glowing review! Your feedback and comments are greatly appreciated. Thanks for all your continued support of Gomocha!

Replied September 2023

Mahesh O.

Verified reviewer

Civil Engineering

201-500 employees

Used daily for more than 2 years

Review source

Reviewed September 2023

It works great but sometimes contains bugs

I am overall content with Gomocha

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The easy to use interface and the convinient planning options.

Cons:

It can have a lot of issues. Especially when you have last minute changes or bad internet connection.

Vendor Response

Hi Mahesh, We appreciate your time in posting your experience with Gomocha. We welcome all feedback and are committed to earning your compliments and hearing your suggestions. Thank you!

Replied September 2023

Allan J.

Verified reviewer

Industrial Automation

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2023

A good alternative to the big ones

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

FMP360 and FSP are both easy to use. Planning in FMP portal is easy as drag and drop, while completing an order in FSP is as easy as following the steps on your phone or tablet.

Cons:

The time it takes for new innovations to be pushed through.

Vendor Response

Hi Allan, Thank you for your review! We're glad you like using FMP360 and FSP. We encourage you to reach out to your Customer Success Specialist with any new innovations, in order to get the most out of your Gomocha experience!

Replied September 2023

Henk v.

Verified reviewer

Food Production

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2023

Gomocha still needs a lot of work

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the fact that the software package has a lot of potential. The combination of portal and app is also a nice plus.

Cons:

the amount and severity of issues is beyond belief. We encounter critical issues that harm our operation on a daily basis. This has been going on for several years now and I am afraid to say that I see no real progress yet in this aspect.

Vendor Response

Hi Henk, We are sorry to hear that you were not satisfied with Gomocha. We strive to provide the best quality FSM solution to our customers, and we apologize for any inconvenience that you may have experienced. Thank you for your time, and we hope that your experience turns around.

Replied September 2023

Arjan O.

Verified reviewer

Mechanical or Industrial Engineering

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed September 2023

It works when it works

It is okay, when it works it is great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our guy [sensitive content hidden] is always fast to respond and helps us a lot

Cons:

In our case it is really buggy. Things go massivly wrong almost every single month. Especially after updates.

Vendor Response

Hi Arjan, We appreciate your time in posting your experience with Gomocha. We welcome all feedback and are committed to earning your compliments and hearing your suggestions. Thank you!

Replied September 2023

Willem B.

Verified reviewer

Public Safety

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

FMP360 and Wilchem

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, realtime communication with engineers, reporting tools

Cons:

Performance of the Gantt chart could be better. Missing a customer portal that matches our services.

Vendor Response

Willem, thank you for your feedback. We have heard the need for a faster Gantt chart and have made some significant performance improvements in that area. Our team will reach out to you shortly to show you the latest improvements.

Replied June 2021

Verified

Reviewer

Architecture & Planning

10000+ employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Overall view