muse.ai 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

muse.ai

4.5

(8)

Pricing

Starting at $8.00 per month

About muse.ai

muse.ai is an artificial intelligence solution designed to help businesses store, share and embed video or audio files on a unified interface. The platform enables administrators to include custom logos and subtitles in visuals and stream them via Chromecast or AirPlay.

Managers can create public, private or unlisted collections and privately share password-protected videos with individuals using a centralized dashboard. muse.ai provides a search functionality, allowing teams to find speeches, objects, texts, actions, sounds and concepts across different clips. Additionally, operators can create labels, edit transcriptions and index videos to optimize content according to the requirement of search engines.

muse.ai offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Zapier. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, knowledge base, email, phone, chat and online contact form.

muse.ai Screenshots

muse.ai Pricing and Plans

Starting price: $8.00 per month

Free Trial

Free Version

Basic

$8.00

flat rate, per month

No plan information available

muse.ai Features

Popular features found in Visual Search
Optical Character Recognition
Product Recommendations
Product Search
Reverse Image Search
More features of muse.ai
Activity Dashboard
API
Bulk Uploading
Catalog Management
Closed Captions
Content Library
Content Management
Data Retrieval
Data Storage Management
For eCommerce
Image Query
Image Recognition
Image Tagging
Inside the Video Search
Labeling
Machine Learning
Mobile Screen Support
Multimedia Support
Multiple Data Sources
Natural Language Processing
Privacy Options
Reporting/Analytics
Search/Filter
Social Sharing
Speech Recognition
Tagging
Third-Party Integrations
Video Looping
Video Management
Video Search
Video Streaming

muse.ai Integrations

Zapier

muse.ai User Reviews

Overall Rating

4.5

Ratings Breakdown

63%

25%

13%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.4

Functionality

4.6

Have you used muse.ai and would like to share your experience with others?

Osama K.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2020

Fast and inexpensive Video CMS

We have an mobile app, NurulQuran Audio, that displays videos. So we were considering a VPS or Vimeo to host the MP4 files. Muse.ai does a good job delivering the video files. You have to ask them to give you the shortcut to the get the direct links to the files.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Muse.ai is a simple online software to organize, display, and share your videos. It comes with 500 GB of storage and unlimited bandwidth. Price is a huge plus point, and it is one of the top inexpensive software coming at $5 to $4 a month. Muse is quite fast in uploads and analyzing the files. User controls are fast and easy. I also noticed that it resumes uploads. It has some artificial intelligence like detecting text, faces, objects, and speech. Since most of our videos are in Arabic or Urdu, so I did not find them useful. Muse.ai does not have ads or any watermarks on your videos. Customer service chat is quick and helpful. However, sending a message from the dashboard panel did not get me any response. It has an API that could come in handy when creating your own mobile app. It has collections to organize video into categories. They can be displayed in a public page (channel) like muse.ai/Quran

Cons:

My biggest complaint is that it should give viewers the option to download low resolution versions of the videos. However, online chat did give me a workaround. Other minor things that should be added are: Add Videos as favorites. More keyboard shortcuts. Arabic and Urdu AI analysis. Change default option for visibility.

Reasons for choosing muse.ai

Lower Price

Joseph G.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 6 months

Review source

Reviewed February 2021

Finally, the search for an inexpensive, quality, fast video host is over!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The speed. Videos upload fast, they get loaded fast and they play fast. Never a buffering delay.

Cons:

I would have preferred a little more ease and player options for video collections, but customer support ALWAYS answered my questions promptly, provided valuable assistance and solved issued in a flash.

Reasons for choosing muse.ai

I was talking with my cousin about my video host problems and she suggested Muse, a service she had been using and was very happy with it. To tell you the truth, I wasn't expecting much but was blown away at the speed, ease of use and customer support.

Reasons for switching to muse.ai

I was using Kaptiwa which was supposed to be designed for marketers but when I needed it, it was buggy. There were times when I could not make a video go from private to public or make changes. I also tried Vimeo and subscribed to them for a year but it's costly.

Mathieu L.

Verified reviewer

Design

501-1000 employees

Used other for less than 6 months

Review source

Reviewed January 2021

Terrible customer support

Muse.ai didn't have a free trial mode but they did mention that they would cover refunds in 72 hours if the product. I have decided to pay for it to give it a try, and their service does do a good job at what it does, it just didn't do exactly what i needed. So i reached out to customer support and it's been by far the worst support I've received. It's now been weeks, with many follow up emails, and I'm not hearing back from them and I still didn't get a refund. It's now been well over 72 hours and I wouldn't be surprised if they refuse me the refund because of it. I would avoid this service entirely because of the extremely poor, or even non-existant, customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to upload videos and generate links for embeds.

Cons:

Customer support seems to be non-existant. I've reached out many times without answers.

Helen D.

Verified reviewer

E-Learning

Self-Employed

Used daily for more than 2 years

Review source

Reviewed September 2023

Muse for all my video management needs

Excellent. Great value for money and a quality service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy upload and categorisation. Easy to embed and the player looks great. Nice clean interface. Transcription is excellent.

Cons:

Having to download closed captions and re-upload to video. I'd prefer if they could be automatically added.

Reasons for switching to muse.ai

Vimeo was too expensive and Adilo was very restrictive and wanted upsells.

Melanie A.

Verified reviewer

Research

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2022

Excellent Video Hosting Platform

I'm so happy I chose them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it is super user-friendly. The tools it has for editing videos and sharing them.

Cons:

Nothing! I love everything about Muse AI.

Katie W.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 6 months

Review source

Reviewed February 2021

Great product, service and functionality

I am shifting all my videos from YouTube to muse so that I can have no interruptions or ads randomly showing up at the end!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of use and 'slick' design of the interface.

Cons:

There is a problem with using the embed feature on my membership site. Customer service were extremely helpful and gave me a few workarounds. But unfortunately, only the 'basic' embed actually remains stable and this doesn't fit inside the container properly.

Reasons for switching to muse.ai

YouTubes continuously changing policies and over-reaching censorship of alternative voices - even those who are experts in their fields!

Brandon c.

Verified reviewer

Design

Self-Employed

Used daily for less than 6 months

Review source

Reviewed February 2021

Feels Good