Kukui 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Kukui

4.8

(76)

Pricing

Starting at $499.00 per month

About Kukui

Drive more business to your shop with KUKUI. The KUKUI All-in-One Success Platform® provides auto repair shops with a branded SEO rich website, robust CRM, PPC management, call tracking, online appointment setting, online payments, review management with AI tools, and intuitive analytics. Repair shop owners can also take advantage of customer engagement and trust-building solutions like KUKUI’s My Garage, live scheduling, digital vehicle inspections as well as automated postcard, email, and text marketing campaigns.

Kukui Screenshots

Kukui Pricing and Plans

Starting price: $499.00 per month

Free Trial

Free Version

Basic

$499.00

per month

No plan information available

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Kukui Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Kukui
A/B Testing
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Automated Scheduling
Billing & Invoicing
Campaign Analytics
Campaign Scheduling
Campaign Segmentation
Contact Database
Contact Management
Content Management
Conversion Rate Optimization
Conversion Tracking
CRM
Customer Database
Customer Segmentation
Customizable Branding
Customizable Forms
Customization
Data Import/Export
Drip Campaigns
Email Marketing
Email Templates
Inspection Management
Interaction Tracking
Inventory Management
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
List Management
Live Chat
Maintenance Scheduling
Marketing Automation
Mass Texting
Monitoring
Multi-Channel Marketing
Multi-Location
Performance Metrics
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Reporting & Statistics
ROI Tracking
Scheduling
Service History
SMS Messaging
Third-Party Integrations
Transaction History
Website Analytics
Work Order Management

Kukui Integrations

Shopmonkey

Shop-Ware

Omnique

Tekmetric

ALLDATA

Shop Boss

See all 18 integrations

Kukui User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

16%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.8

Functionality

4.6

Joe S.

Used daily for more than 2 years

Review source

Reviewed August 2017

Awesome customer service, the product allows me to communicate with our customers very easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The people who manage, update and train the product. It's very easy to know what your business is doing by auditing your dashboard daily. I can train our advisors by listening to phone calls, I can find out what marketing is working to bring in new customers and existing customers. I can send recommended services out and thank you emails.

Cons:

Missing the ability to text customer. I would like to see small training classes at national trade shows. Best practices, how to use Kukui to provide greater customer service and increase revenue.

Vendor Response

Thanks for the review Joe. Glad that Kukui is working out for your shop. Thanks for the feedback too. I think you can expect to see most of this coming down the pipe in the next few months.

Replied August 2017

William M.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

Kukui

Overall not bad but slow response and too much that I have to do myself for the monry

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The CRM layout is good. Easy to get customers based on what they need for maintenance and for follow up on repairs

Cons:

Website is too cookie cutter. All the kukui websites are same and too many stock photos

Chris O.

Automotive

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed August 2017

A great product and customer service

Great website. Track my spending and calls

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Recorded calls, emails are easy, I can track may spending on marketing and I get an explanation when the numbers change. Great website I always get complements. I can easily answer a appointment and a review.

Cons:

I can't change the service intervals to real world maintenance. I don't care what the manufacturer recommend service because it is base on false driving pattern. No person drives under these conditions to change oil at 10k miles. I need the ability to adjust my maintenance accordingly. Better sync with Mitchell schedule

Ken F.

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2017

We have been with Kukui for several years now and they just keep getting better!

Our page has moved closer to the top of the searches in our area. We are consistently high with Yelp.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to understand dashboard. Great customer support. The reviews stick when they are posted with Google or Yelp. My customers are happy to respond to the questionnaire. Setting appointments and tracking customer follow up is accurate and easy.

Cons:

It would be nice to have an additional field in the appointment response section for on line requests that would allow us to respond with "other" for options besides confirm, or reschedule. For example, we might need to respond to inform that it is not something we do, or it would be better if they did not plan to wait with the repair.

Nick M.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Kukui is an invaluable partner in business.

My overall experience is second to none. I don't know of any other platforms that allows you to see your business from so many angles. Financial, marketing, customer demographics...it's all there. A huge plus is the monthly meetings with our account rep. [SENSITIVE CONTENT HIDDEN].

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The dashboard shows so much information about our business on one screen. It is truly one of the best tools we have.

Cons:

Ye, sales stats by service advisor including unsold work. Also, stats for sales opportunity should be available at a glance.

Mark G.

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

Excellent for small business' to know where their numbers are at all times!

Higher average repeat buisness and a higher customer count

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like the ability to track our phone calls, reviews, and our lead to customer conversion rate. This allows us to solve problems within our business that we didn't know were even there. Our guest's are happier with constant contact and our staff has a gauge to constantly stay on track and tools o understand why their numbers are low and where they can improve.

Cons:

The follow up module is an awesome tool when it decides to work right. We haven't been able to maximize it's full potential due to software issues but we hope that it will get worked out soon!

Carla S.

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

Kukui has given us a professional platform for our website, making appointments, followup and more.

I get a solid consistent, reliable and professional platform to communicate with my customers. I have had others companies approach me to get our business and I decline as your team really seems to care for their clients and works hard to stay up on new things.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That I still have access to make changes to my website and specials. I like export part of my database to send out mail pieces.

Cons:

I wish the monthly cost was a little less, especially if you have more than one location. I would like for you to be able to handle a little more custom request I have for our website. There has been a couple request that you could not do.

Kathleen J.

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2017

Kukui helped me establish myself as my own brand and as a partner with Napa.

New brand that is all my own and a wonderful customer retention tool that was more personalized and informative to my clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved the ease of the dashboard info to know where I was in a glance. If I needed deeper information, it was always very easy to navigate through the siet and retrieve. I LOVE my web site and logo!

Cons:

Only had a once per month call with my marketing contact and it felt random and not on a regular schedule. I wish it was more often and on a set date every month or two weeks. Although the calls were very informative.

Vendor Response

Thanks Kathleen. We have really enjoyed working with you and your team getting your new site out there. I also appreciate your feedback about your monthly meetings. It is important to us that things are more predictable as well.

Replied September 2017

Brandon L.

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2017

Kukui's platform is a great way to monitor your business

We have benefited from lead tracking and matching to allow us to see which advertising dollars are working for our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The thing I like most about the software is the lead matching and call tracking. It makes it easy to see what advertising dollars are and aren't working. I also like how the control panel allows easy access to important business metrics in an easy to understand fashion.

Cons:

I would like to see more work put into reviews. Reviews captured on the website are OK, but not near as beneficial as reviews captured on sites like Yelp and Google. This may be something that needs work on our end and we will be working on this in the near future.

Bill A.

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2017

Best in class for helping independent auto repair shops manage their KPI's and online presence.

new and better clients

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The online appointment system is big with our mobile client base. Our clients can make appointments at their convenience, and we can answer them without a phone call. This helps maximize our Service Adviser time and keeps an electronic paper trail.

Cons:

I would like to see a greater interaction with Google, Yelp and other review based sites. The reviews we receive from the website are great, but they do not influence new clients like Google or Yelp.

Showing 1 - 10 of 76 Reviews

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