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Shop-Ware vs Shopmonkey

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Updated February 27, 2026

Shop-Ware vs Shopmonkey: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$249.00

per month

$199.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Work Order Management
4.79
Service History
4.75
Labor Rates
4.71
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Customer Database
5.0
Maintenance Scheduling
4.92
Customer History
4.82
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Integrations
QuickBooks Online
QuickBooks Online
QuickBooks Online Advanced
QuickBooks Online Advanced
PartsTech
PartsTech
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QuickBooks Online
QuickBooks Online
QuickBooks Online Advanced
QuickBooks Online Advanced
PartsTech
PartsTech
See All
Pros / Cons
  • The tracking system inside of it is amazing and can’t be tampered with.
  • The cheapest tier is kind of expensive for startup businesses with low capital, valued at $250 per month
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  • Quite seemless throughtout the initial process until payment and i think it is quite secure and their support system is great.
  • The team did not have the foresight to start the invoice numbers in SM at a different number than the invoices in QB, so we had a big mess the first month of performance.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
4.6/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5
4.5/ 5
Customer Support
Highest performing feature
in the comparison
4.8/ 5
4.6/ 5
Functionality
4.5/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad