Shopmonkey vs AutoVitals: Which is best for you?

I liked Shopmonkey 1.0 version...the design team for version 2.0 took a very snooth easy to use software and made it much harder to use and requires more keystrokes and mouse usage for functionality..... FAIL...

The team did not have the foresight to start the invoice numbers in SM at a different number than the invoices in QB, so we had a big mess the first month of performance.

It speeds up the process and increases ROY while simultaneously keeping the customer happy and long-term retention increases because of all this.

The app sometimes forgets my login info and I have to input it again when I open it back.