What does Workshop Software do?

Workshop Software does numerous things for automotive shops, including inventory management, job tracking, customer communications, and automated invoicing. Through the platform, auto shops can track revenue growth, analyze customer metrics, and schedule automated marketing. It integrates with existing CRMs, accounting, and marketing tools, making it easy to create cohesive workflows. Overall, Workshop Software aims to improve efficiency and save shops time on administrative tasks.

How much does Workshop Software cost?

Workshop Software costs anywhere from $59.99 to $119.99 per month. The cost of the platform depends on which plan and billing interval is chosen. The three tiers of plans are Bronze, Silver, and Gold. The higher the plan level, the more features available. Paying for a year will provide a $10 per month savings. Each plan offers a free trial option as well.

How do you create a quote on Workshop Software?

To create a quote in Workshop Software, follow the same workflow as creating an invoice. First, click on the lightning bolt icon on the right-hand side of the page. Next, select Customer Invoice from the drop-down menu. Quotes can be designed for existing or new customers. Add vehicle information and quote details, changing the Invoice Type to quote. Once a quote is completed, hit save.

Updated May 13, 2025 at 10:17 AM

Workshop Software 2026: Benefits, Features & Pricing

Written by Amita Jain

Senior Content Writer

Edited by Parul Sharma

Editor

On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

Workshop Software

4.0

(76)

Pros:

Ease of use
Workflow efficiency

Cons:

Xero integration issues
Slow loading times

Pricing

Starting at A$119.00 per month

What is Workshop Software:

Workshop Software is a cloud-based platform that allows automotive shops to track job progress, manage work orders, schedule appointments, and communicate with customers. The software is designed to streamline invoicing, staff allocation, and quotes. Users can also access real-time shop data through business intelligence reporting.

Why we like Workshop Software:

Workshop Software receives positive reviews for being easy to learn and having responsive customer service. Many users cite an appreciation for the ability to easily track jobs and manage product inventory from one dashboard.

Who should use Workshop Software:

Workshop Software is designed for automotive shops. On Software Advice, 72% of reviewers work for shops with two to 200 employees, indicating its adaptability for small to midsize businesses. The platform is a good pick for teams that want to streamline job management, improve customer reporting, and efficiently handle invoicing.

Workshop Software Screenshots

Workshop Software Overview

Workshop Software is a cloud-based solution that helps businesses in the automotive industry manage administrative operations such as online bookings, vehicle management, activity monitoring and more. Professionals can use the dashboard to track the progress of ongoing tasks, view recent transactions and gain an overview of vehicle bookings on a centralized platform.

Using Workshop Software's customer management module, enterprises can retrieve clients' invoice details from the built-in database and remind them about vehicle maintenance via texts or emails. Managers can v...

Workshop Software Pricing and Plans

Starting price: A$119.00 per month

Free Trial

Free Version

Silver

A$119.00

flat rate, per month

Plan includes:

Accounting / Automotive / CRM Integrations
Customer Management
Email and Phone Support
Import and Export Data
Management Reporting
Onboarding Training
Stock Management
Stock Orders
Text/SMS Messages

Gold

A$149.00

per feature, per month

Plan includes:

Auto Inspect Inspection Tool
Business Intelligence
Courtesy Car/Loan Car Management
Customer Online Bookings
Export Individual Reports
Print Job Cards for a Day
Reserve Stock –improved Stock Management
Serial Number Tracking
Start Bookings for a Day
Advanced Phone App

Platinum

A$249.00

flat rate, per month

No plan information available

Our Analysis of Workshop Software's Pricing Plans

We've conducted a thorough examination of Workshop Software's pricing plans to help you determine which option best aligns with your automotive repair business needs. We've analyzed the features, benefits, and limitations of each plan to provide you with a comprehensive understanding of what you're getting for your investment. Workshop Software offers three distinct pricing tiers: Bronze, Silver, and Gold. Each plan is designed to accommodat...

e different business sizes and operational requirements, with varying levels of functionality and support. **Bronze plan** The Bronze plan serves as Workshop Software's entry-level option, designed for small repair shops or those just starting out. Priced at $69.99 per month (or $59.99 per month when billed annually), this plan provides access to core workshop management features with some limitations on advanced functionalities. **Pros:** - **Comprehensive core features:** Includes essential tools like job management, vehicle history, powerful searching, and access from any device. - **Mobile accessibility:** Free phone app with unlimited users and photo upload capabilities enables on-the-go management. - **No lock-in contract:** Flexibility to cancel at any time without long-term commitments or penalties. **Cons:** - **Limited reporting capabilities:** Management reporting features are restricted, potentially hampering data-driven decision making. - **Restricted stock and customer management:** The limitations on these critical features may become problematic as your business grows. - **Self-help support model:** Unless you pay the additional $79.99 for an onboarding coach, you're limited to self-service support options. **Silver plan** The Silver plan represents a step up for growing repair shops that need more robust features and fewer limitations. This plan costs $89.99 per month (or $79.99 per month when billed annually), offering enhanced capabilities beyond the Bronze tier. **Pros:** - **Expanded operational tools:** Unlocks features not available in Bronze, like business intelligence, onboarding training, and improved management/customer/supplier reporting. - **Better reporting capabilities:** Enhanced reporting functionality provides deeper insights into business performance. - **Improved import/export access:** Allows for limited import/export of data and better integration options than the entry-level plan. **Cons:** - **Price jump from Bronze:** The monthly cost increase may be significant for smaller operations with tight budgets. - **Still limited in advanced stock control:** No access to stock bundles/kits, reserve stock, or serial number tracking. - **Partial onboarding support:** Full onboarding assistance is only available at an added cost, which may slow ramp-up for new users. **Gold plan** The Gold plan is tailored for established repair shops seeking comprehensive functionality. At $119.99 per month (or $99.99 per month when billed annually), it offers the most robust toolset designed to streamline complex workflows and support daily operations at full scale. **Pros:** - **Full-featured platform:** Access to all core and advanced features without the limitations of lower-tier plans. - **Advanced inventory management:** Unlocks stock bundles/kits, reserve stock options, and serial number tracking for full stock visibility. - **Enhanced customer engagement:** Features like customer online bookings and communication center improve client interactions. **Cons:** - **Significant investment:** The higher monthly cost may be prohibitive for smaller operations or those with limited budgets. - **Potential feature overload:** Smaller shops may not utilize all available features, leading to unnecessary complexity. - **Add-on costs still apply:** Optional features like labor guides ($60 per month) are not included, increasing total cost for advanced use cases. **Core features across all plans** Workshop Software offers a robust set of core features across all pricing tiers, though some are limited or unavailable in lower-tier plans. Core capabilities include job management, vehicle history tracking, advanced search functionality, access from any device, a free mobile app with unlimited users, license plate lookup (via CarFax, with a small per-lookup fee), one-click invoicing, SMS reminders, and integrations with accounting, automotive, and CRM systems. Additional features—available in higher-tier plans—include stock, customer, and supplier management; data import/export; email and phone support; onboarding training; business intelligence tools; booking diary; stock take functionality; stock bundles/kits; report exports; split invoicing for insurance claims; reserve stock tracking; courtesy car management; serial number tracking; vehicle inspection tools; labor guides ($60/month); price matrix functionality; and a built-in communication center. **Free Trial Option** Workshop Software offers a 14-day free trial with full access to all features, allowing potential customers to thoroughly evaluate the platform before committing to a subscription. This risk-free trial period provides an excellent opportunity to determine if the software meets your specific business requirements. **Conclusion** After analyzing Workshop Software's pricing structure, it's clear that they offer a range of options designed to accommodate automotive repair businesses of various sizes and complexities. - **For small or new repair shops:** The Bronze plan provides a solid foundation with essential features at a reasonable price point. While it has some limitations, it covers the fundamental needs of basic workshop operations. As your business grows, however, these limitations may become increasingly restrictive. - **For growing midsize operations:** The Silver plan strikes a balance between affordability and functionality. With fewer limitations than the Bronze tier, it offers enhanced capabilities for businesses that have outgrown basic solutions but don't yet need the full feature set of higher-tier plans. - **For established single-location businesses:** The Gold plan delivers the most comprehensive feature set for single-site operations. Its a popular solution because it provides access to all features without limitations, enabling businesses to leverage the full power of Workshop Software's platform. When selecting a plan, businesses should carefully consider their current operational needs, growth trajectory, budget constraints, and the specific features that would deliver the most value to their workflow. The 14-day free trial offers an excellent opportunity to test the platform's capabilities before making a financial commitment. Additionally, the absence of lock-in contracts provides flexibility to adjust your subscription as your business needs evolve. By aligning your business requirements with the appropriate Workshop Software pricing plan, you can optimize your repair shop operations, enhance customer service, and position your business for sustainable growth in an increasingly competitive market.

Workshop Software Features

Drawn from insights across 76 verified reviews, we've outlined Workshop Software's best and worst rated features and how they stack up against the average rating.

Workshop Software's score

Category average

Workshop Software's Best Rated Features

Work Order Management

4.90

4.32 category average

Appointment Scheduling

4.71

4.27 category average

VIN Lookup

4.67

4.53 category average

Workshop Software's Worst Rated Features

Inventory Management

4.0

4.07 category average

Billing & Invoicing

4.30

4.27 category average

VIN Lookup

4.67

4.53 category average

Popular features found in Auto Repair
Accounting
Appointment Scheduling
Communication Management
CRM
Employee Scheduling
Estimating
Inspection Management
Labor Rates
Maintenance Scheduling
Point of Sale (POS)
Service History
VIN Lookup
More features of Workshop Software
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Billing & Invoicing
Customer Database
Customer History
Data Import/Export
Inventory Management
Job Tracking
Labor Cost Reporting
Multi-Location
Order Management
Parts Management
Progress Tracking
Purchase Order Management
Quotes/Estimates
Reminders
Reporting & Statistics
Third-Party Integrations
Time Tracking
User Management
Workflow Management
Work Order Management

Workshop Software Integrations

Based on 76 verified reviews, we've identified products most frequently integrated with Workshop Software.

QuickBooks Online

MYOB Business

Mailchimp

QuickBooks Online Advanced

Xero

PartsTech

See all 10 integrations

Workshop Software Key Sentiments

We analyzed 76 verified reviews for Workshop Software to find out what actual users really think.

Most Positive Sentiments

Learning ease

73% Positive

20% Neutral

7% Negative

Users find Workshop Software easy to manage and adaptable to their business needs, making it a reliable choice. They highlight its user-friendly interface and the software's ability to grow and adapt without additional costs. Reviewers also appreciate the simplicity of using the software, even as they continue to learn all its features.

Invoicing

55% Positive

30% Neutral

15% Negative

Users appreciate the invoicing features in Workshop Software, particularly the ability to customize invoices to suit their business needs. They find processing supplier invoices and reconciling statements straightforward, which enhances efficiency during end-of-month processes. Additionally, users value the ease of storing customer information, including multiple vehicles under one customer, and the capability to create and email invoices directly to customers.

Least Positive Sentiments

Customer management

53% Positive

35% Neutral

12% Negative

Reviewers find Workshop Software effective for customer management, especially in tracking customer notifications and updates. They appreciate the ability to keep detailed customer notes, although some desire more advanced editing options. Users also commend the software for listening to customer feedback and implementing constant updates to improve the overall experience.

Workshop Software User Reviews

Overall Rating

4.0

Ratings Breakdown

46%

25%

16%

11%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.1

Functionality

3.9

Gary H.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed January 2018

Love this software. Easy to use , regularly updated

Able to use from any device. Great when mobile

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service, updates , ease of use. The contact with the developers is excellent. Price is also very good

Cons:

Not much not to like. I love the fact you can access from more than one device. Finding it hard to log on to mobile version

Vendor Response

Thank you for your review Gary, appreciate your kind words. It is great to hear that you've got great customer service, and that you are getting great value from Workshop Software. Thanks again. James Mitchell - CEO Workshop Software

Replied January 2018

Verified

Reviewer

Electrical/ Electronic Manufacturing

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed March 2025

Overall a very good software with helpful support team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is very well made and easy to use and helps in being efficient and reducing repeated administrative tasks, very useful for work order management and invoicing also the customer support is excellent and supportive.

Cons:

Many features are not useful for us I guess it is better to have and not use as there are no overall cons apart from some minor bugs.

Herb S.

Automotive

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2018

Not a great start with staff leaving during our setup & first few weeks & ongoing.

It helps us operate more efficiently, with invoicing etc & the email/sms features are great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly for invoicing & general workshop management & Staff have always been friendly.

Cons:

MYOB integration - has some issues (mainly balancing with w/shop). Cust credits go to Trade creditors & we have to do journals? Support calls on this have been unanswered on occassion. Reporting could be more specific, some don't have dates on them & we would like outstanding cust /suppliers balances with 30/60/90 days etc, we were unable to workout our top 20 customers etc for marketing purposes etc. Have made a few suggestions in previous support emails, but had no update. Probably need a better setup training system from the start rather than relying on youtube help solely. No Date/range on outstanding customer balances report . When balancing with MYOB I usually need to go back & get the outstanding balances - but i cant in workshop once the new month begins?. Begin & end date on some reports month-date-year? US style (EG; Sales By payment method report) not a big deal but could be consistent across all reports. Would love an Aged Trial Balance for Debtors/creditors 30/60/90 days ). It allows us to see what is owed to us or by us at a glance at any given time. Supplier Balance Report - is it possible to have a date range (easier to check off with each suppliers statements at the end of month) & total balance (to include all credits) for that date range? If credits arent allocated to an invoice, on the various reports (except cust outstanding balances) they dont show up in the overall balances. No report on a make/model of a vehicle.

Vendor Response

Hi Herb, Thanks for your feedback. Not sure that we could do much about staff leaving ;-). Great to hear that Workshop Software is user friendly. Thanks for the suggestions, I'm sure you can appreciate that we cannot implement every suggestion that we get, and we prioritise what we feel might be best to add to the system. I wish you every success in the future of your business. Thank you James Mitchell CEO Workshop Software

Replied February 2018

Drew D.

Verified reviewer

Construction

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed January 2025

Efficient Workshop Management Solution

Workshop Software is a great tool for managing automotive and repair workshops efficiently. It simplifies scheduling, invoicing, and customer interactions, improving overall workflow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

•Streamlines workshop management with scheduling, invoicing, and customer tracking. •Cloud-based access makes it convenient for remote management. •Integrates well with accounting and inventory systems.

Cons:

•Some customization options are limited. •Occasional lag when handling large datasets.

Juan R.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

Amazing product for automating.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How user friendly it is for people like me.

Cons:

It could used a bit of a price reduction

Alfazar L.

Verified reviewer

Business Supplies and Equipment

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed October 2023

The experience that i had

I don't have any problem here and i would say that i will highly recommend this to everyone it was very nice and good for everyone

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All the feature was good and nice very easy to navigate and to understand highly recommended this to everyone

Cons:

There is no missing because as per my observation all the feature that is very nice and understandable

Francine T.

Verified reviewer

Mechanical or Industrial Engineering

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

A great support for our business

Good, customer support is always on hand to help when we find a glitch and to work with us when we learn new systems and additions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like that the service history on each product is kept for the customer, contractors are able to log in and check what units need servicing and recall invoices they may have misplaced. The recall system is invaluable in maintaining work during the quiet seasons.

Cons:

The stock does not sync with Xero or our online webpage (hard when using Xero first). Credits have to be manually added against invoices in Xero after allocating in W/S.

Reasons for choosing Workshop Software

Cost, ease of use for the office, support system, link to mailchimp for marketing

Tanya D.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Save yourself the heartache and look for an alternative program

Such a shame, that this program could be awesome, if only they had some customer service to sort out issues when they arose.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

An easy to use program that makes business run smooth IF it worked as it should

Cons:

Terrible customer support. Missing invoices that wont sync to MYOB, moved to Xero because Workshop Software told me that it was a MYOB problem. Paid Workshop software an additional $1100 to convert to Xero but only one days info came through. I have now had to pay my bookkeeper to sort out all our problems.

Verified

Reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2019

User-friendly!

I can now multitask and have greater control over my time. I can do things more effectively and efficiently with Workshop Software!

Ratings Breakdown

Ease of use

Functionality

Pros:

I am new user for this software and it really impressed me! never know that it can make my work so much easier because its easy to note down customer's data like multiple vehicles under the one individual customer. Besides that, I can even create invoice and email it directly to my customer. I am loving this software! well done!

Cons:

the customer service is great even though some of the complicated issues might take up some time to solve it, but the waiting time is reasonable. so far so good as I am new user, will explore more.

Vikash S.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed January 2018

Just the software i needed

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its online i can log in anywhere.its full of interesting features.mobile app to take pictures very useful

Cons:

Would like to group all pictures by vehicle number....view pictures by vehicle rego.

Vendor Response

Hello Vikash, Thanks for your feedback, great to hear that Workshop Software is just the system you need. I look forward to Workshop Software providing you more and more value in the future success of your business. All the best James Mitchell CEO Workshop Software

Replied February 2018

Showing 1 - 10 of 76 Reviews

See All Reviews

Workshop Software FAQs

What does Workshop Software do?
Workshop Software does numerous things for automotive shops, including inventory management, job tracking, customer communications, and automated invoicing. Through the platform, auto shops can track revenue growth, analyze customer metrics, and schedule automated marketing. It integrates with existing CRMs, accounting, and marketing tools, making it easy to create cohesive workflows. Overall, Workshop Software aims to improve efficiency and save shops time on administrative tasks.
How much does Workshop Software cost?
Workshop Software costs anywhere from $59.99 to $119.99 per month. The cost of the platform depends on which plan and billing interval is chosen. The three tiers of plans are Bronze, Silver, and Gold. The higher the plan level, the more features available. Paying for a year will provide a $10 per month savings. Each plan offers a free trial option as well.
How do you create a quote on Workshop Software?
To create a quote in Workshop Software, follow the same workflow as creating an invoice. First, click on the lightning bolt icon on the right-hand side of the page. Next, select Customer Invoice from the drop-down menu. Quotes can be designed for existing or new customers. Add vehicle information and quote details, changing the Invoice Type to quote. Once a quote is completed, hit save.